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Safe, comfortable and reliable

Kasa has always maintained strict cleanliness standards, and our response to COVID-19 has been no exception. Here are the steps we are taking to safeguard the health of our guests, our teams, and everyone in the communities where we operate.

A sparkling clean Kasa kitchen.

Safe, comfortable and reliable

Kasa has always maintained strict cleanliness standards, and our response to COVID-19 has been no exception. Here are the steps we are taking to safeguard the health of our guests, our teams, and everyone in the communities where we operate.

Safeguard steps

A bright Kasa apartment inside a skyscraper.

Contactless check-in

At Kasa properties check-ins are virtual, so there’s no front desk to navigate—just head right to your apartment.

A Kasa housekeeper cleaning a bathroom sink.

Two-phase cleaning

We’ve implemented a rigorous two-phase cleaning and disinfecting procedure at all Kasa properties in accordance with CDC guidelines.

A woman in a face mask using her phone.

Keeping our distance

Our Guest Experience team is always here for you, 24/7—from a safe distance. If we do need to enter your apartment for any reason, we will coordinate with you on a safe way to do that. Our teams are also committed to following local mask policies and regulations and we ask all our guests to do the same.

Questions?

reservations@kasa.com

Frequently asked questions