Reviews of Kasa Jules SavannahReviews of Kasa Jules Savannah

Savannah will always hold a special place in our hearts! One year ago, while I was here on business, I flew my now-wife out from Texas, and we met in person for the very first time. Fast-forward exactly one year to November 7, 2026, and we said “I do!” ❤️ It was only fitting to return to Savannah for our honeymoon, right where our love story began. We wanted somewhere peaceful, walkable, full of Southern charm, and close to great restaurants. When we discovered Kasa, we knew we had found the perfect place! From the moment we walked in, it felt like something straight out of a magazine. Beautifully designed, comfortable, welcoming, and incredibly peaceful. We spent four wonderful nights here, exploring Savannah and making unforgettable memories. We highly recommend this property for couples, romantic getaways, or anyone looking to enjoy Savannah! Thank you, Kasa, for being part of our love story. We hope to return for many anniversaries to come! — The Youngquests ❤️

The property was gorgeous and worth the cost! Likes: The property was beautiful and the area was convenient. The staff were quick to respond when we had any questions. Dislikes: The area was very noisy. People sat on the steps talking all night and we could hear them clearly through the walls. Also, there was construction outside and on the floor above us the entire time that was so loud it kept us up at night.

The suite we rented was awesome. Exactly as shown in the pictures, and very very clean. Brand new amenities and appliances, very nice shower, comfortable bed and it's very large for just 2 people. It felt like we owned a beautiful vacation home in a great location. However, LOUD. Both nights were people right on the steps talking, drinking, music until 3-4am. They provided white noise machines and earplugs for me, to no avail- we had the noise blasting. It's right on Chippewa Square and many7 homeless people spend the night there. Sunday morning the steps had cigarette butts and a half drunk beer. It could be a wonderful place, but if you are a light sleeper- it may not work.

Great location! Perfect accommodations to immerse yourself in the Savannah way of life.

Super great location! Walking distance to all restaurants and shops. Pearl suite was spacious,very beautiful, clean, and stocked with all necessities. Kasa left small little personalized details that incredibly thoughtful from an individualized playlist, to goodies, to great tea. Will def book here again when we come back. Highly recommend!!!

Beautiful property in a super convenient location!

Likes: Space,simplicity, kitchen, design, the brand of soap, Dislikes: Could cover face of fireplace, make it less eerie. Floors with decent size gaps or floors.

Likes: Space,simplicity, kitchen, design, the brand of soap, Dislikes: Could cover face of fireplace, make it less eerie. Floors with decent size gaps or floors.

Fantastic central location.

In spite of every night disturbance we loved the place and would return. I hoepe this was Likes: Location. It was like being in Europe where you have your favorite coffee place, restaurants, parks and shops within short walk and you can easily retrieve to a spacious and clean apartment with all amenities anytime you need. You can sit in Chippewa park which is right down the steps and stroll to busier Broughton street for shopping within minutes. Towels, teas and coffee were stacked, very comfortable bed, beautiful living room and well equipped kitchen was such a lovely surprise. Dislikes: The only complaint and only 9 stars I give because of very noisy conversations that took place every night around 3 am on the steps of the property. We stayed 3 nights and it happened every night for almost an hour. Lots of arguing and shouting on the street right under the windows. We stayed on the second floor and heard everything. It was very annoying.

In spite of every night disturbance we loved the place and would return. I hoepe this was Likes: Location. It was like being in Europe where you have your favorite coffee place, restaurants, parks and shops within short walk and you can easily retrieve to a spacious and clean apartment with all amenities anytime you need. You can sit in Chippewa park which is right down the steps and stroll to busier Broughton street for shopping within minutes. Towels, teas and coffee were stacked, very comfortable bed, beautiful living room and well equipped kitchen was such a lovely surprise. Dislikes: The only complaint and only 9 stars I give because of very noisy conversations that took place every night around 3 am on the steps of the property. We stayed 3 nights and it happened every night for almost an hour. Lots of arguing and shouting on the street right under the windows. We stayed on the second floor and heard everything. It was very annoying.

Beautiful place in a beautiful location

Likes: Excellent location. Very prompt responses from owner with any questions.

Likes: Excellent location. Very prompt responses from owner with any questions.

No on-site parking is offered, only street parking is available

Beautiful rooms and great location . The staff via phone and text were very accommodating. They even moved our room because no washer and dryer. Very thankful. Savannah is a gorgeous city and the stay at Kasa made it even better.

Stunning and very spacious! Great location with plenty to do nearby. Highly recommend this beautiful air bnb!

This was in a great location. Very clean and huge on the inside. They weren’t accommodating at all. I asked for early check in days before arrival and on the day of check in it was still pending, I wrote them like 3 times following up & didn’t get approved. This location wasn’t booked for the day before so I thought they would let me but I guess not. Also requested late check out but it was $30+ for an additional hour… I declined. This is ran by a business not a person so they didn’t make a real connection with me. In better news the elevator did work! Area felt safe & secure.

Large spacious apartment. Clean and comfortable. Great communication. Parking was a bit tricky (street parking has time limits) but found a public garage a few blocks away that offered overnight parking and was inexpensive. Could walk everywhere. Breakfast vouchers to Toast were excellent—short walk. Highly recommend. Parker’s Fuel Station is across the street and is like a small grocery store plus open all night. Brought coffee back to room each morning. Highly recommend the hop on/off trolley tour.

I absolutely loved this spot! The location was perfect, the apartment gorgeous and modern but highlighted the historic details of the building!! The apartment was spotless and well appointed!

Beautiful place, would return Likes: Lovely location, very bright and roomy apartment Dislikes: Could not use the front door since we not given the code, sort of weird why we couldn’t

We booked the opal suite. It was just as the pictures looked, except maybe even better! There are 2 units on each floor. Opal was on the top and we loved sitting in the little sun room in the comfy blue chairs. There is also a small couch but not big enough for sleeping (love seat sized). The checkin instructions with pictures via the virtual checkin desk were super helpful! The elevator worked without issues. Great location! We didn't have a problem getting parking on the street. Some noise at night (typical of savannah historic district) but there was a noise machine provided. I definitely will book here again.

This was a wonderful place to stay. The location was excellent, the apartment was immaculate, and the staff were exceptional.

Wonderful stay! Great location, beautiful property, clean, and wonderful staff Likes: The property was very beautiful, immaculate, clean, excellent location, and the staff was very attentive Dislikes: I liked everything about the property

Anniversary trip Can't beat this location. We loved everything about our stay. It was so nice to be close to the heart of Savannah. Laundry was a pleasant surprise in our room as well. Hope to be back soon!

The pros for this property are 1. location! right by Chippewa square where forest Gump movie was filed , walking distance to many old town attractions. If you enjoy walking then you can skip trolley tours and save some money. 2. Old building charm with modern touch. Soaring 12 feet or maybe 14 ceilings, charming moldings, original wood floor, modern kitchen, great shower pressure. 3 washer and dryer in unit, definitely helpful in hot and humid Georgia weather. 4. A grand piano for practice, it was a deal maker for me as I am learning to play. 5. Responsive virtual customer service Cons are, 1. One needs to learn how to use Yale keypad, could take a while to get a hang of it 2. Need to pay attention to cleanliness under Sofa cushions, looks like lady’s hair. A side note on parking. definitely download Savannah parking app, very handy when needed. 8am-8pm needs to pay M-S, Sundays are free. Not too difficult to find one near the property, I was able to park right by the front stairs.

Apartamento ótimo, bem localizado, limpo, espaçoso e bem equipado. Só senti falta da lavanderia e de alguns utensílios de cozinha, como colher de mexer, conha etc (usamos bastante a cozinha). Banheiro amplo, quarto com ótima cama. Gostei bastante e ficaria novamente!

This property is beautiful and centrally located. It felt very secure. Our unit was clean but needed some deep cleaning, like rugs and blinds, light fixtures. Parking is not included with the stay. Parking was challenging and almost impossible over the weekend, but I think our area was no different than almost anywhere we went downtown. If it’s your first time using the parking system in Savannah, pack your patience. We found it highly annoying, having to set an alarm to wake up to put money on our parking spot everyday, but you’d be doing that wherever you stay. Would be nice if the there was some explanation of the parking system in town from the rental agency, as this was our first time visiting. There are different parking enforcement times at different places in the city. This location is also very noisy outside, which is why a sound machine and ear plugs are provided. Was nice having a kitchen and a living room to sit in the evenings.

We booked the Pearl Suite (aka their signature one bedroom). Luxurious, romantic, immaculate. A bit of a splurge, but we thought it was located on the best square, Chippewa. We even booked it for an extra stay on our return journey. Requested early check in, but only got 45 minutes early. Parking is tricky, but if you're patient and drive around the block slowly, something will open up. Bed was heavenly. Party noise at night, but provided ear plugs and white noise machine bedside did the trick. Entry instructions overly confusing, just head to the rear right corner of the building and enter through the iron gate. Enjoy!

This stunning suite is an absolute gem for a couple. The bed is incredibly comfortable, the apartment is well-equipped with everything you need. The entire apartment is spotlessly clean, and the host was incredibly responsive and attentive. I was pleasantly surprised by the spaciousness of the entire apartment. Parking is always available around the building, and everything is within walking distance. We left our car parking outside the apartment and explored the area on foot. There are some fantastic restaurants nearby, and the host even helped me make my husband’s birthday a special occasion. We highly recommend this place.

Great time in Savannah! We had a great time in Savannah. The Jules was an awesome building located on a great square.

Absolutely appalling! We were travelling myself, my wife, our son and my mother-in-law. We had booked the room with two bedrooms for four people. When we got there, we got the code for the room with only one bedroom made for two people. There is no personnel on site, so we had to call and text with the remote personnel. We arrived at 4pm and it took hours and hours with no solution. With night coming and my son having to sleep (he is only 2), no solution had been found. They offered a 20% discount, but that does not give my mother-in-law a place to sleep?? They also offered a refund, but given we by no means could book a hotel at the same price on the same day that was not really a solution either. They would not pay for another room for us either. I always replied to them within minutes, but sometimes they would not reply for >1 hour. We asked them to pay for one single room for our mum-in-law so she could have a place to sleep (even though she would be sleeping elsewhere) at the same standard, but they did not accept that either even though it was their fault. Please keep in mind that they had not informed us about moving us to another room before we entered either. We had to find out ourself. After more than 5 hours of waiting on our holiday and with our son already asleep in the night, they offered 50% discount. We had to book a room for my mum-in-law which was more expensive than the reimbursement we got, so we ended up with a economic loss due to Kasa's fault. I am both very disappointed with not getting the room we booked (2 person room instead of 4), but even more so of the absolutely crazy lack of customer service and response from Kasa. I usually do not complain like this, but I simply have never experienced anything like it. Basically, they were at fault all along and never offered any good solution. I had to spend more than 5 hours negotiating my way to something that still resulted in a financial loss for us.

Absolutely appalling! Did not get what we booked. Dislikes: Absolutely appalling! We were travelling myself, my wife, our son and my mother-in-law. We had booked the room with two bedrooms for four people. When we got there, we got the code for the room with only one bedroom made for two people. There is no personnel on site, so we had to call and text with the remote personnel. We arrived at 4pm and it took hours and hours with no solution. With night coming and my son having to sleep (he is only 2), no solution had been found. They offered a 20% discount, but that does not give my mother-in-law a place to sleep?? They also offered a refund, but given we by no means could book a hotel at the same price on the same day that was not really a solution either. They would not pay for another room for us either. I always replied to them within minutes, but sometimes they would not reply for >1 hour. We asked them to pay for one single room for our mum-in-law so she could have a place to sleep (even though she would be sleeping elsewhere) at the same standard, but they did not accept that either even though it was their fault. Please keep in mind that they had not informed us about moving us to another room before we entered either. We had to find out ourself. After more than 5 hours of waiting on our holiday and with our son already asleep in the night, they offered 50% discount. We had to book a room for my mum-in-law which was more expensive than the reimbursement we got, so we ended up with a economic loss due to Kasa's fault. I am both very disappointed with not getting the room we booked (2 person room instead of 4), but even more so of the absolutely crazy lack of customer service and response from Kasa. I usually do not complain like this, but I simply have never experienced anything like it. Basically, they were at fault all along and never offered any good solution. I had to spend more than 5 hours negotiating my way to something that still resulted in a financial loss for us.

Absolutely appalling! Absolutely appalling! We were travelling myself, my wife, our son and my mother-in-law. We had booked the room with two bedrooms for four people. When we got there, we got the code for the room with only one bedroom made for two people. There is no personnel on site, so we had to call and text with the remote personnel. We arrived at 4pm and it took hours and hours with no solution. With night coming and my son having to sleep (he is only 2), no solution had been found. They offered a 20% discount, but that does not give my mother-in-law a place to sleep?? They also offered a refund, but given we by no means could book a hotel at the same price on the same day that was not really a solution either. They would not pay for another room for us either. I always replied to them within minutes, but sometimes they would not reply for >1 hour. We asked them to pay for one single room for our mum-in-law so she could have a place to sleep (even though she would be sleeping elsewhere) at the same standard, but they did not accept that either even though it was their fault. Please keep in mind that they had not informed us about moving us to another room before we entered either. We had to find out ourself. After more than 5 hours of waiting on our holiday and with our son already asleep in the night, they offered 50% discount. We had to book a room for my mum-in-law which was more expensive than the reimbursement we got, so we ended up with a economic loss due to Kasa's fault. I am both very disappointed with not getting the room we booked (2 person room instead of 4), but even more so of the absolutely crazy lack of customer service and response from Kasa. I usually do not complain like this, but I simply have never experienced anything like it. Basically, they were at fault all along and never offered any good solution. I had to spend more than 5 hours negotiating my way to something that still resulted in a financial loss for us.

I didn’t expect to get so much for my money. Would love to stay there again. Thank you!

Great stay on historic downtown Likes: Beautiful property in wonderful location. Very safe and able to walk everywhere. Very clean and has everything that you need! Highly recommend! Dislikes: Nothing

What a great place and great location! We were located at an ideal location where we could walk everywhere. Plenty of places to eat nearby as well as a grocery for any additional needs. The unit itself was beautiful and extremely clean. My favorite part was the playlist the provided…over the top!

This place was absolutely beautiful and very clean and cozy yet very spacious! It’s in a perfect location right in the historic district and very walkable to everything! The bed was very comfortable and we had no issues with boise from inside the building or outside. I It’s a completely private space that felt like its own complete 1 bed 1 full bath apartment with a very large kitchen and living room and everything that you could need including a very well tuned piano! It was such an amazing find and the host was very quick to respond and give kind and clear communication and we will absolutely stay here again next time we visit Savannah!

The best location The location is amazing. A little noisy on weekends at night.

The historic building was very nice and charming. The area is beautiful and welcoming to tourist. The suite was very comfortable and had all the amenities a trailer would need.

This place was absolutely amazing and cant wait to stay there again! Definitely needed more time there! Everything and super super close

Absolute perfection Likes: The location is perfect, the apartment is beautiful, very spacious and well decorated. Dislikes: It could use a coffee maker

Perfect location Perfect location! Amaxingly beautiful apartment, huge, well decorated, super clean, AC worked great. This property is really a great bang for your buck.

So convenient for everything.