10/10 Exceptional
(Translated by Google) Everything was great, especially at Kasa Flora. We had a problem upon arrival on our first day at Kasa Impala with a reservation made by some friends traveling with us. They were trying to reach us via WhatsApp, but couldn't find a solution. It took quite a while until Kimberley's excellent service, with her patience and willingness to help, finally resolved the issue. Thank you so much, Kimberley!
Everything else was perfect!
(Original)
Todo fue muy bueno. Sobre todo en kasa Flora. Tuvimos un inconveniente al arribo el primer dia que nos alejamos en Kasa Impala, con la reserva de unos amigos q viajaban con nosotros. Nos atendían x WhatsApp pero no encontraban la,solución. Pasó bastante tiempo hasta q la excelente atención de Kimberley, quien tuvo toda la paciencia y buena voluntad para ayudarnos, nos solucionó el problema. Muchas gracias Kimberley.
El resto todo de 10!!