Reviews of The Bell Athens by Kasa LivingReviews of The Bell Athens by Kasa Living

Very well located boutique hotel, in downtown Athens well decorated and provided rooms--great towels and bed linens and coffee. Friendly.

My wife & I booked a room at The Bell Athens for UGA's parents weekend in early November to visit our daughter. Since then, one of our dearest friends unexpectedly lost both of his parents, 11 days apart. Their memorial service is that same weekend. When we went to cancel, we realized we'd booked a non-refundable rate. Our mistake, sure. So we asked The Bell to make an exception. No. We asked for a credit toward a future visit instead. Also no. The only option offered was moving our stay to other dates within seven days of the original. We asked for the following weekend and were told no. We asked to rebook for a weekend in March. Also no. All of this happened over text, because The Bell says to contact them via text, email, or WhatsApp. Never once did anyone offer to call, and I still can't tell whether we were dealing with an AI bot or a person following a script to the letter. Either way, it was painfully impersonal. We explained a family tragedy to a text thread and got "that's the policy" back. The Bell's website promises hospitality that "pays homage to the traditions of small town life." In a small town, when someone's grieving, people show up. Nobody texts them a policy. Meanwhile, a room on UGA's parents weekend will almost certainly sell again. There is no world where this is money lost. Policies exist for a reason. So does judgment. The Bell, a credit toward a future stay is a small ask for a room you'll likely resell. It's not too late to make this right. Until you do, other UGA families should know how you treat guests who need a little grace.

Super cute spot! Literally can’t think of a single thing I’d change. Perfect for easy access downtown and the rooftop terrace was so nice!

What’s an amazing experience! This hotel use to be a phone company and they kept pieces of history throughout. Beautifully decorated, very comfortable and lots of amenities. Terrence roof top bar is eloquently done. No staff seen but truly they make it so you don’t need staff. Would highly recommend and we will definitely be back!!

The Bell is our new favorite place to stay in Athens! The room was absolutely lovely. The service, amenities and location are superb along with a well appointed staff that are available for all your needs. We will definitely be staying there every time we visit!

Exceptional experience.

Exceptional stay in Downtown Athens! Fantastic experience visiting our son at UGA! The Bell Hotel delivered clear communication from booking to checkout, easy access, and wonderful amenities in a beautifully designed space. You can't beat the downtown location. Highly recommend!

Great location and cute decor.

Fabulous location, clean and stylish room and great hospitality. A bottle of wine was waiting for us in our room which w Likes: Location, cleanliness, hospitality. This place has it all. Far superior to chain hotels in the area. Don’t hesitate! Dislikes: Nothing

The best place to stay in athens My favorite place to stay when coming to athens. It is incredibly clean, well kept, and the owner is so incredibly kind. He made sure we had everything we needed at all times and his communication is top tier. If you need a place to stay, you have to stay here.

So this is the 1st time I've stayed at a virtual front desk hotel. So some of the "negatives" are because I didn't read all the instructions properly. Keeping that in mind, the hotel could not be in a better location for walking around town. I walked to 3 different places for cappuccino in the mornings without an issue. Yes there are few homeless folks around, but I didn't feel unsafe walking alone. There were quite a few students when I went as well. The room was super cute. The elevator was down for our week stay, so we did walk up the stairs to the terrace on the roof a couple times. Our room was on the lowest floor, though, so we didn't have to lug our bags up a bunch of stairs. We were confused about room cleanings, before we read that they were optional and could be requested. The towels, bath tissue etc was self-serve. They once ran out of washcloths, but when the manager contacted me about the stay so far, they were quickly provided. There was a sweet young man there to greet us at check-in. The Friday lobby party was a lot of fun. This was not a large hotel; it is very cozy and very intimate. Which suited us just fine. There are coded locks on the 2 entrance doors, so no one can just walk in off the streets. We also had tons of lunch/dinner choices within walking distance. There is a Target and CVS close by as well... incorporated into downtown buildings, not standalone stores. Another nice feature. All in all a great place to stay! Everyone was so nice there, as well. Thanks!

Amazing place and I would definitely stay here again!

Amazing stay. The hotel is a beautiful remodel of the Bell Phone Company building in downtown Athens. It has historic charm and modern amenities. The amenities, beds, and even robes provide a level of luxurious indulgence other chain hotels fail to achieve. Neal, the location manager was available to assist with any concerns during our stay and information about the area. 5-stars is not enough to capture the truly remarkable gem known as the Bell Hotel.

A fantastic hidden gem! The perfect getaway without going far! The Bell is such a fabulous spot within walking distance of everything one could want from Athens! The rooms are spacious and beautifully decorated, the in room amenities are well thought out and perfectly curated! We will definitely be back!

I would rate The Bell Athens amazing!!! The bed is so inviting and perfectly made with the best linens and extremely comfortable. I loved the decor of the room. The extra amenities like the sound machine, robe, refrigerator with water stocked. It felt very bougie and boutique'y! I utilized the lobby a lot and felt it was cozy and inviting, again loved all the options for drinks, ice, espresso. Without knowing about The Bell prior to my stay I was so pleasantly surprised that I think I found a little hidden gem that I hope to stay at over the years as my children are attending UGA. Thank you for a fabulous stay while in Athens.

Beauty. Comfort. High end details. Beautiful place. Great Attention to detail and every detail thought of. Room was gorgeous bedding comfortable and linens felt like new. Great location to shops restaurants and campus. Noise from the street but was expected due to location. Ear plugs solved that for sleeping. Hope to stay again during future visits.

Wonderful hotel. Check in was very smooth. We stayed here after UGA drop off and it was perfect. Thank you!

Very clean, quiet, beautiful room

Clean room

Best Boutique Hotel in Athens Best Boutique Hotel we’ve stayed at in several years. 10 out of 10 rating for location, comfort, cool vibe, amenities, parking. Highly Recommended!

Hands down the best Boutique Hotel we have stayed at in years. Everything about this hotel was 10 out of 10. Comfortable, clean, cool vibe, location, parking, Roof Deck, Free drinks/snacks/coffee. I would highly recommend. The only negatives were the online check-in felt a bit overly complicated for a one night stay (similar to some VRBO property managers for weekly/monthly stays) and street noise was annoying.

Such a charming hidden gem in downtown Athens! I stayed for one night while traveling for work and was impressed by how thoughtfully designed the property is. It has so much personality and feels both stylish and comfortable. The onsite manager, Neil, was wonderful and made the stay feel especially welcoming. I really enjoyed chatting with him! The location is also hard to beat—within walking distance of restaurants, shops, downtown Athens, and the UGA campus. It is a great option for anyone visiting the university, traveling for work, or looking for a unique place to stay in Athens. I would absolutely return!

True Boutique Experience in Darling Athens What a beautiful property! The team made it the easiest experience I have ever had checking in. It literally was seamless. No rushing to get there to check in (done virtually ahead of time), and all access was digital. All of the small things have been thought of. From little snacks in your room to beautiful toiletries for your use and gorgeous room design, this hotel is truly boutique. I am hoping my daughter chooses UGA so I can spend more time here!

Even though we only got to spend one night we had a wonderful time, everything was perfect. Also the interiors were just stunning, and creative.

Beautiful and unique! The Bell was very clean and had a cool vibe. I loved the quick, no contact check in/check out process.

Great choice We were looking for something unique and different from your standard hotel. The Bell was a wonderful choice. The rooms were very comfortable and nicelyappointed. It felt very safe and secure. The rooftop lounge with fireplace and full kitchen was a really nice spot for an evening cocktail. The views were spectacular. The lobby with coffee and drinks, ice, and snacks, was very nice. We would definitely stay here again when we come back.

If you are here in Athens, I highly recommend stand here. The building is clean and it’s in the sensor of everything within them walking distance. The rooms are immaculate and Neil, the maintenance supervisor made sure that my check-in went well and he constantly ensure that my stay was good. He answered any questions that I had and gave me good pointers of where to go and eat. If I could give 10 stars I would. Thanks Neil

Had a lovely stay! Room was just as pictured. Location for my needs could not have been more convenient and the free parking was very convenient. Highly recommend!

Fabulous reunion in a beautiful place We had a roommate reunion of a group of women. The Bell is a great facility, and the staff is fabulous. They left us wine and champagne to celebrate. We had a four bedroom suite with a huge living area. Everything was perfect and beds very comfortable. I would highly recommend it for anyone looking for an Athens getaway in a great downtown location.

What a gem! We felt right at home, and were so close to everything right in downtown! Comfy beds, beautifully-designed rooms. Will be back!!!

It is such a nice elegent place to stay. It was very clean and had plenty of snacks and drinks for you to enjoy in your room and on the property. The loby and terace had snacks as well as soda, seltzer water, and bottled water for you to enjoy. The host provided some local chocolate, a cookie, as well as a token to turn in for a discount at a local coctail bar. The only thing that was disappointing is that the photos showed and labeled a bar on site. There is no bar but as long as you arent expecing one you are well provided for. Great place and would definitely stay again.

Relaxing comfortable stay Likes: Very clean, relaxing, and quiet. Dislikes: Nothing, it was a wonderful experience!

Just what Athens needed, style and soul Just what Athens needed. This hotel has character and charm for days. The design is incredible and the details are very thoughtful. We traveled with our teenage son, and our room had a twin fold down bed that was perfect. We enjoyed a movie on the rooftop on a gorgeous evening in the Spring. I can imagine that on a game day how much fun it would be while still feeling intimate. We loved the small grab and go snacks and I enjoyed my coffee in the lobby area with relaxing music playing. Can't wait to come back!

We can't say enough good things about The Bell. The proprietor, Neil, was both helpful and affable. Our room was on the first floor facing the street but was quiet and light-filled. Snacks and drinks were available in the room, in the welcoming lounge and on the roof terrace (which is a lovely place for an evening gathering). The Bell is well located, easy to find, and near great restaurants. And the private parking is right behind the hotel. We felt right at home. We'll definitely stay there again.

Wow..just wow! All I can say about this stay was that it was absolutely incredible. Starting from the very easy pre-check in process all the way to the gorgeous rooms, every detail of the Kasa was creative, innovative, and of course, stunning. Between the free iced protein coffee beverages and water in the room refrigerator (plus snacks, like protein bars and chocolate!) to a fully, and I mean fully stocked lobby area with complimentary snacks and more drink options than most restaurants have, you never have to travel far for a quick pick-me-up. Although, because of the central location, everything and anything is within a 3-10 minute walking distance! I also must give an honorable mention to the room decor. Upon walking in, you are greeting with bold and unique colors from top to bottom. After reading the booklet provided, you are informed about how each room is uniquely designed surrounding a famous artist! Since each room is special, it really made me want to come back to see all of the different variations and masterpieces! I won’t spoil all of the secrets.. however. There’s is much more to see for yourself!

Our stay at The Bell was a really great start to our vacation; Our second hotel can't compare. Likes: Neil was very helpful and affable. We loved the lounge area and the roof terrace. And we helped ourselves to drinks and snacks. We felt right at home. And parking was so convenient. We'll be back.!! Dislikes: Maybe have some fruit available? Or some snacks that could serve as breakfast.

Business trip Very nice property with great location in Athens. My new go-to spot!

Such a gem! Such a great hotel! My son and I loved it, as it was right downtown within walking distance to so many things. Check in was super easy, and even easier by the fact that Neil greeted us at the backdoor. He was so sweet! He welcomed us, showed us around the lobby lounge, and escorted us to our room. He pointed out everything and made us feel at home. The hotel is super quiet! We felt like we were the only people there, and because there were 2 other cars in the (awesome!) dedicated parking lot, we knew we weren't. The entire space is not only thoughtfully curated with everything you might need, from delicious snacks and beverages, luxury linens and pillows, wonderful bath amenities, even copies of Flagpole mag in the lobby, it's also incredibly well decorated...such a vibe! We LOVED the historical with modern art twist! Looking forward to staying here again, for sure. Highly recommend!

Downtown and Dorm Move-out The location is perfect for walking around the bars and shops in downtown Athens. It is so close to the campus and the dorms, so it made moving my daughter out of her dorm super easy. They have a sound machine and earplugs for any late night downtown bar crawlers, and the bed is one of the most comfortable ones I have slept on! Parking is so convenient as well. I would stay here again!

A true downtown Gem! This hotel is first class!

Boutique Hotel at its best! We had the most wonderful stay at The Bell, a very charming boutique hotel. The atmosphere felt warm and thoughtfully curated. Our room was immaculate and the bed was very comfortable. We will definitely be back. Highly recommend!

Amazing! Best stay in Athens.

Great location, beautiful decorated new property, excellent value. And parking available!

Great location in downtown.

Really enjoyed our stay at The Bell in Athens. Seamless booking, check in and check out process. Hotel was flawless, rooms well appointed with premium bedding and luxurious touches. Staff was easily reachable during our stay and made us feel welcome in a way a 5 star hotel should. Great place, location, staff. Rooftop space was a phenomenal spot to spend some time with our UGA daughter catching up. Highly reccomend The Bell in Athens. Premium, Luxurious, unique place. We look forward to many more visits.