Reviews of Kasa Archive Reno-TahoeReviews of Kasa Archive Reno-Tahoe

Kasa Archive is in the new RED (Reno Experience District), in southern mid-town. It's a great location, walking distance to movies and Reno Public Market. There are approximately 7 apartment buildings, and Kasa has its own building with short-term and medium-term rentals, and the other buildings have long-term rentals plus some MTRs with Landing. The entire complex is new, with new furniture, appliances, and housewares, plus a nice gym and pool 2 buildings down. If staying here, contact Kasa via their website inquiry form and you might get a better deal. That said, the sheetsare cheap, plastic microfiber placed over a plastic mattress protector. That might be ok for 2 nights but makes for an uncomfortable, hot, and sweaty longer stay. I asked Kasa for cotton sheets and they said they didn't have any. If they don't step up their sleep game, this might be their downfall. Moreover, though the RED website boasts on-site maintenance, there's none in the Kasa Archive building. The elevator went out 3 times during my 10 day stay and since there was no on-site maintenance, was out until the next day. Someone vomited in the elevator, and though I reported it as soon as I saw it (gross!!), it wasn't cleaned until the next day. There were 2 power outages that lasted 5 to 10 minutes each - no big deal, except it knocked out the wifi (and TV) until the next day. No compensation offered, and they refused my request for a late checkout. I would only stay here again if they upgrade their sheets to cotton and put a cotton mattress protector on top of the plastic one. This is not a cheap place, and their sheets shouldn't be cheap, either.

Incredible facility. Extremely clean and convenient. Getting in the first time was a little confusing but I think that was a me problem. Everyone I encountered on the property was extremely kind. I travel for work and am in Reno 1-2 times per quarter and Kasa Archive will 100% be the only place I stay moving forward. Thank you Kasa!!!

Beautiful property Beautiful property. Only tricky directions surrounding parking

short drive to convention center, safe, secure, easy to navigate and access. very clean and comfortable. Definitely stay again when in reno.

Nice facility. Great experience! Very responsive hosts. Second time staying there.

Perfect for a business trip or a place to stay when exploring the Reno/Tahoe area. Communication was a little scarce at first but I figured everything out easily enough. I loved my stay but wish the prices were lower. They keep going up!

Nice for a short stay. Likes: Location and gym. Very secure. Dislikes: It was a little noisy. Room faced main street. .

Respuesta rápida a las llamadas

Cómodo limpio y familiar Likes: Todo estuvo muy cómodo. Perfecto, yo lo volvería a rentar y se lo recomiendo cualquier persona y muy familiar y todo muy cerca Dislikes: Lo único confuso es sobre el parqueadero pero ya después todo bien

Great location! Love the unit! Bathrooms could’ve been a little cleaner when I picked up the shower mat to hang it over the side of the tub. I wiped the water off the floor with it, and it was dirty on the first day. The furniture had some noticeable stains on it. Angel helped us with several things about the property. He was amazing! Very nice guy , very helpful. Would definitely stay there again! Like any property there’s going to be some wear. Great location! Amazing Amenities!!! Loved the pool and gym!!!

Great stay! :)

I will definitely stay there again, when I visit my son at UNR. Likes: The amenities! Shampoo, soap, coffee, washer, dryer, refrigerator! Dislikes: The floors were dirty. The counter not clean under the coffee maker. Dust on the hanging light cords and in some corners.

Was great! Easy to check in and out. The gym and pool was peaceful and very clean. Would definitely come gain.

Enjoy it Likes: Felt like home

This airbnb was fantastic! The host was incredibly communicative and helpful, making check-in a breeze. We had a wonderful stay at this airbnb we will definitely recommend this place and would stay here again.

I recently stayed at the archive in Reno. While swimming in their pool the fob that opens up the gate was stolen. They are now wanting to charge me $250 for probably a $25 item. I complained and they lowered it down that $150. This is highway robbery. Is this how you treat your guests? Your rooms are already expensive and next to a very busy noisy road. While swimming I noticed your pool and hot tub had not been clean for a very long time. I will never go back to this place

Sleep and go. Likes: I didn’t have the breakfast. I like how Dislikes: The room above us, they were pretty loud. It made it difficult to get good rest before we left.

best place ive been so far.

This place is a joke and I would never recommend to families or groups that plan on enjoying Reno and normal hotel amenities. We decided to stay here because of the all the amenities listed in the rooms and on the property to stay entertained while we were in town for a baseball tournament. Gosh this place was HORRIBLE. First night our teens were harassed by a rent a cop named Louis that threatened to have them arrested. He told 14 year old brown skinned boys that they were to be arrested because of two other kids he had a problem with. He generalized all the boys and told them they couldn’t get in the pool or play in the game room. We spoke to him and wouldn’t get us his supervisors on the phone. This hotel doesn’t have onsite staff so good luck if you have complaints. My husband spoke to someone named May and she assured us a manager would be contacting us shortly and we never got the call. We were told we would be reimbursed for some of our stay and they would make sure we had access. Let’s just say none of that ever happened and we are still waiting for that call more than a week later. This place has false advertisement like crazy all over their site and booking sites. We got a message the next day stating that guests were only allowed some of the amenities, not all. Well guess what, that’s not listed on their site. Good luck cooking in their kitchen because you get one saucepan, one messed up skillet, and a giant pot. Had to wash in between making pancakes because everything stuck to it, flipped with a black spatula that was cheaper quality than the 99 cent store and burned if you even had near heat. Could swear these were recently on the news for having cancer causing chemicals in the black material, but hey feel free to have it all in your food with the way it comes apart. No measuring cup, no cooking tools, oh and the place falls apart if you just tap a broom to the baseboards while sweeping. The lights over the kitchen have to warm up and expect it to turn on after about 7 minutes. Our boys have never been in any trouble and just act like kids when together which involves playing around in the pool or pulling on each other while having us, their legal guardians around. Never did they damage anything or act disrespectful to any adults on the property yet had Louis following and making them feel unwelcome. Expect multiple noise complaints if you decide to grill and hang out in the designated area by long term residents of the place. Oh ya, the rooms to rent are basically unsold condos that they advertise online as a hotel stay. Its total bs and be prepared for the most awkward stay of your life. You will have to buy your own toilet paper, paper towels, trash bags, and wash your own towels if you stay for a week like we did. Oh and no pool towels so take your own from the room as well and wash afterwards. This place was the worst experience and we will never come back to this hotel, and whoever RED is, shame on you for continuing to have such a horrible security guard that literally admitted he was a miserable child growing on the farm and that’s why he basically hates teenagers. Multiple baseball teams stayed here with us and we all hated the place and couldn’t believe the service we received. The real fun that I have to warn you about is watch out for the homeless people that walk right on in from the street through unlocked security doors. We opened our door to find a homeless man in a blue shirt standing in front of us mumbling and reeking of alcohol. But guess what, no customer service or real people to complain too. People complained about our noise yet residents had a full on Jerry Springer moment in the parking lot between a cheating guy and his girlfriend that left her family to be with him. Full on domestic violence and police called, but hey, how dare WE paying customers all cook together and laugh at 8pm in Reno. Kasa Archive could really be a great place to stay if they actually put a little effort into actually being a place to stay! You have been warned! Don’t do it.

Great experience Likes: Very clean and everything comfortable

I had some minor issues. The TV went out, but was replaced right away. The one key fob would work with certain doors, while the other wouldn't. Overall, it's a great place to stay, and the place is really nice and clean. The first couple of days I was staying, the hallway once I got off the elevator to get to the door of the apartment reeked of Marijuana, which was really annoying for me.

Good stay for price lil confusing without a check in staff

July 29 thru Aug 4 2025 was our Baseball Tournament Vacation...first day son heads out to the pool area and security tells him he can't use the pool or he would be arrested...we confronted him and management and we feel it was racial profiling...son did not go to the pool area cause he was scared ...and there are tenants living there which I understand , they work or sleep during the day . Couldn't hang out with teams family members. Our phones were constantly being blasted , while we were in Lake Tahoe i was literally laughing . Very sad experience for my son and others that joined us .

Likes: promotes lots of amenities but rules very restrictive Dislikes: electronic monitoring

Excellent communication with clear instructions on how to access parking and room. Mobile key works great as well. The site is well manages. Mobile app works well for check in and check out as well as access to the room.

Likes: The place is clean and very good location, near the airport & shopping mall. It’s very kind of them to let us check in early. Thank you! Dislikes: Contact by text message only, sometimes it takes a while to get in touch with!

Had an amazing stay at Kasa. Great location and amenities. Easy check in and check out. Would love to stay again!

We loved the place. The pool and gym were also amazing.

Easy check in. The bed was low and a little too hard for my personal liking. The kitchen has just necessities and if you use the Keurig, be careful, the coffee will fill to the very top of mug provided. The pool area with the clubhouse is very nice. We enjoyed grilling, billards, foosball and a swim. Nice gym also.

The place is very polite and me and my family loved it we had so much fun and we all hope to go to the place agian.

Great stay! Enjoyed the room, very comfortable and well appointed with supplies. The property was nice, great location close to the airport. Only issues were parking - I paid for parking but the first night when I arrived (late flight) there were no spaces available so I had to park in a free, unsecured lot that was a considerable distance away and haul all my stuff back. The second night I managed to snag the last available parking spot. The room was overlooking a main road that was quite noisy all night but some white noise took care of it. In spite of this minor issues, I will definitely stay here again.

It was a great value for the price which was around a very reasonable $200 per night. Likes: It was nice having a 2 bedroom apartment. The ceiling fans, AC, kitchen, Washer/dryer, etc were all more than adequate. Beds were quite soft, but surprisingly comfortable. Cleanliness was fine. Dislikes: The tub was a challenge for my wife to climb over for a shower. Walk in would be far better. There was only a single handicap parking spot, occupied every time by the same vehicle every time we were looking to park. Not terrible, because the walk to the door from other spots was not too terribly far, but they really should have several more handicap spots. No facial tissues were provided, toilet paper was very thin single ply and only 1.5 rolls in the room. Seating (aside from the couch which was stained) was quite uncomfortable. We were on first floor facing street so road noise was a factor, but did not impact our sleep.

Excellent service.

Rooms are Very clean and great location .. ..

Clean, quiet, had everything we needed. Appreciated having a dishwasher and laundry in the unit (with provided laundry and dishwasher soap). Gated parking and short distance to car charger. Felt safe here. Kasa was very responsive via text. Would definitely stay here again.