Expedia
The first thing you should know is that the property is in the middle of an ongoing construction zone. That, in combination with there being no on-site front desk or manager creates difficulties, inconveniences, and in our case, hardships. Getting to the property is a challenge, even with the very detailed instructions provided. The rooms are new - in fact, feel unfinished, and clean. They are also very spartan, having the vibe of a. minimum security prison. And the cheapness of the construction materials manifest themselves in strange ways. For instance, the shower has one control for temperature and pressure. The more water you want - the hotter it gets. So you're either scalding yourself to get decent water pressure or it's just dripping out to get a comfortable temperature setting. The parking situation is especially frustrating. I registered my car with the property - providing make, model and plate number. I also parked in the specially designated area and avoided those spaces that were in red in the instruction email. And, finally, I put the square parking pass on the dash - all of which was required. Unfortunately, when I shut the door of my car I apparently whooshed the pass off the dash where it landed on my armrest - FACE UP. The next day my car was gone. Towed. It cost $250.00 and an Uber ride to retrieve it. I let Kasa know what was going on and their response was that it was my fault and that they would not reimburse me. That's no way to treat a paying guest.