Reviews of Kasa La Flora Miami BeachReviews of Kasa La Flora Miami Beach

Me gustó mucho la estancia! Está súper cerca de la playa caminando

I got evicted from my hotel room at 10:30PM on a Saturday because a noise SENSOR (not a person) decided we were too loud. We weren't. Stayed July 31-Aug 2 with 3 friends for a last guys' trip to Miami Beach. Room itself was fine, spacious and clean. But there's no real front desk here — the ground floor is basically an empty room. Everything is run through an app and a call center, and noise is policed by a sensor bolted into your room with zero human verification. Night one we were loud pre-gaming, got a warning, turned it down. Fine. Night two: we were in and out all day, never loud, no alerts. Around 9:41PM one alert came in while a friend was showering with music on — turned it down immediately like always. For the next ~40 minutes we were basically silent; we stood outside our own door and couldn't even hear our own speakers. At 10:30PM we got a message saying we were being evicted for "repeated violations" and had ONE HOUR to leave. There was no new noise from us — someone else in the hallway was playing music at that exact time, which I have on video. I knocked on my neighbor's door and she confirmed, on the phone with Kasa support, that we hadn't been loud. They kicked us out anyway. I called support and got a rep who talked over me, repeated the same scripted line no matter what I said, falsely claimed she was "the highest point of contact available," and couldn't explain how we had "ongoing violations" when her own system showed nothing after 9:41PM. No human at this property ever actually saw or heard what was happening in our room. We were evicted by a sensor, a script, and someone else's noise. Cost us: one hour to vacate at 10:30PM on a Saturday in Miami, scrambling to find a new place after 11PM, missing plans we already had tickets for, and the last trip my friend and I will get to take together for a long time. Kasa did refund the room rate. But we split the room 4 ways, and while the rate got refunded, the booking fees each of us paid did NOT — those stayed exactly the same even though they cut our stay short themselves. I've also since been banned from every Kasa property nationwide and my account is completely locked, so I can't even log in to see my own receipt. If you want a place where an actual human being can verify what's happening before throwing you out of your room at night, don't book Kasa La Flora. I have photos, video, timestamps, and confirmation numbers backing all of this. Do NOT stay here.

Vacaciones Likes: La ubicación es clave y la rápida respuesta ante alguna duda Dislikes: Todo en orden

Parking is right around the corner at usd 20 per night. The location is perfect but NOT overlookingthe sea. The virtual front desk is a hassle if u dont have wifi all the time. Tourists dont have wifi all The time like locals. Furtger note late check out costs you money. One hour after 11 am is usd 17.50! It is not free. Room is small but cozy. AC comes in with noise not silent as it should be

Pretty smooth right in the middle of evettthing not too far from the beach I enjoyed my time

Considering since the beggining you know they don´t have staff at the location, it was a great experience. The place were clean, exactly as described, the location is really good, and the room is quite quiet for the zone. I fully recommend.

Perfect stay. Remember that all the time they informed about virtual desk. The location is really good, the room was clean and equal the description. The AC worked very well, something important during these days that was really hot in Miami. Even the location is quite close to a noise zone, I didn´t had any issues, it was without noise all the time.

bon séjour, hôtel bien situé et personnel réactif Likes: Nous avons passé un très bon séjour au Kasa La Flora de Miami Beach. Même si le contact avec l’hôtel se fait principalement par tchat, cela est finalement très simple et pratique. Les explications sont claires et l’équipe répond très rapidement à chaque demande. La chambre était propre, agréable et confortable, avec un petit salon très appréciable. Nous avons également aimé avoir une machine à café et un réfrigérateur à disposition. Le frigo est certes un peu vieillissant, mais il reste tout à fait fonctionnel. Une fontaine à eau est également disponible à l’accueil, ce qui est vraiment pratique. Il y a aussi un distributeur de billets sur place, même si les frais appliqués par l’ATM sont assez élevés. Nous avons donc préféré retirer de l’argent à Bank of America, situé à quelques rues. Gros point positif également pour les transats et les serviettes de plage mis à disposition, très appréciables pour profiter pleinement de Miami Beach ! Dislikes: Dans la partie cuisine, un micro-ondes et éventuellement une éponge auraient été un petit plus, mais ce n’est pas indispensable et nous avons facilement fait sans, notamment grâce aux nombreux commerces et restaurants du quartier. Le seul petit bémol concerne l’isolation phonique : la rue peut être assez bruyante par moments. Cela dit, le lit est très confortable et nous avons tout de même très bien dormi. Le bruit reste finalement le revers de la médaille d’un hôtel très bien situé, au cœur d’un quartier vivant et agréable.

You get what you pay for. The AC worked well. They did very loud construction in the next room over.

Pasable Likes: La ubicación Dislikes: Q clasifican como hotel y es como un Airbnb, nadie en recepción

(Translated by Google) Excellent Very good location Responsive and competent staff Spacious room Very comfortable bed Spotlessly clean A very good place to stay (Original) Extra Très bon emplacement géographique Personnel réactif et compétent Chambre spacieuse Très bonne literie Propreté top Une très bonne adresse

The location was perfect. It’s just the customer service and room service was not good. We were there four days in our room didn’t get clean until the last day before we left however, like I said wonderful location and decorated the room for a birthday so I was thrilled, overall not too bad and they are in the middle of renovations as well.

The room was perfect for the night and location was extremely convenient- located right by the beach and within walking distance of many restaurants. The area felt safe and the hosts made check in/ check out very easy!

amazing place book it if it’s available

Great spot

Très correct Likes: Propreté, personnel sympathique proche de la plage, Ocean drive, washington avenue Dislikes: Pas de petit déjeuné.

10 out of 10 experience I would definitely go again room was fantastic. Was with three people and did not feel tight. Service was great. I called about eight times picked up every time right away. Answer my questions. Very nicely room was very clean. Two minute walk from South Beach. only thing I didn’t like was that the pitchers make the property seem not as good so I didn’t go with a mindset that the place was gonna be amazing just because of the pictures but I wouldn’t let the pitchers ruin you from booking this place.😁

This property was a great location everything was walking distance. The beach, restaurants, and stores! Not to mention the room was spacious and comfortable. Looking forward to staying again!

Room very spacious and very clean. Great location. Would stay again.

Great location, friendly staff and clean rooms.

highly recommend Kasa La Flora hotel to anyone looking for comfort, cleanliness and top-tier hospitality. I will definitely be returning

Would definitely stay here again , easy check in , great area and next to beach, definitely recommend

very comfy and assessable to the beach walk!!

3 dniowy pobyt Likes: Hotel leży bardzo blisko głównej ulicy i oczywiście plaży. Plusem jest to, że macie 2 leżaki dostępne na plaży w cenie pokoju lecz trzeba pamiętać, że parasol jest dodatkowo płatny. Kontakt ma czacie z obsługą szybki i sprawny. Dislikes: Niestety pokoje wyglądają gorzej niż na zdjęciach. Zdecydowanie potrzebują odnowienia. W jednym z pokoi unosił się dziwny zapach, który był niestety mało przyjemny. Bardzo cienkie ściany słychać co sąsiad ogląda. Hotel raczej na przepanie się niż na wypoczynek w komforcie.

Nice staff , very responsive room was dirty when first got there it was stains on sheets like they didn’t change , no microwave in building , I liked they gave you beach items , rooms are smaller then pictures wasn’t a terrible experience but wasn’t the best

(Translated by Google) Great location, clean, quiet (Original) Muy buena ubicación, limpio, tranquilo

Perhaps I just overlooked it, likely my fault, but there was not a regular room cleaning ( like twice a day) still, I kept it perfect

Excelente Likes: Muy buena ubicación y limpieza en el cuarto Dislikes: Quizá un poco la entrada algo abandonado

Super séjour de 2 nuits Hôte hyper réactif (j'ai même rarement vu ça ! Extra!) Attentionné, amical, serviable Vraiment félicitations pour votre professionnalisme et votre bienveillance Logement conforme Très bien situé Propre et spacieux Chaise de plage et serviettes inclus à récupérer sur la plage qui est par ailleurs très proche Un endroit que l'on recommande sans hésiter Mais surtout mention spéciale pour la communication Merci encore

They have no front desk, it is all digital. In the middle of the night a man was banging on my room. I opened the door and he showed me his text message stating that I was in his room. I was no going anywhere. The code he had on his text message did not work even though the room number was correct. Thank god or he would have literally been in my room. Left me very concerned.

No balcony had no view as well as room was also not good with bad comforter provided

We had a wonderful stay! The place was exactly as described—clean, comfortable, and in a great location. Check-in was easy, and the host was friendly, responsive, and always willing to help. Everything we needed was provided, making our stay enjoyable and stress-free. I would definitely stay here again and highly recommend it to anyone visiting Miami.

Loved this place, me and my friends had a great time. it was in the perfect spot so many restaurants and bars nearby and beach was very close. would definitely recommend!

The room was clean, spacious, and conveniently located with easy access to beach and restaurants.

(Translated by Google) Good but strange experience... there's no visible staff, it's like a short-term rental in a hotel setting. You have a WhatsApp number to contact them for anything and wait for a response and for someone to show up. There was capsule coffee in the room, which was a plus. You rent and they give you a code to enter the hotel lobby and your room. You manage everything yourself, and I'm used to having someone at reception to ask for help or anything I need. But we have to get used to what might be coming, which is self-management. (Original) Buena experiencia pero rara.....no tenes personal visible,es como un alquiler temporario llevado a hotel,tenes un WhatsApp para comunicarte x cualquier cosa y esperar que te respondan y alguien se presente en el lugar.....habia cafe en capsula en la habitación y eso suma.....alquilas y te dan un codigo con el que ingresas al hall del hotel y a la habitacion...todo lo gestionas solo y yo estoy acostumbrado a que alguien este en la recepcion para consultarlo o pedirle cualquier cosa que necesite....pero hay que acostumbrarse a lo que quiza se viene y seria la autogestión

Very nice location and staff extremely helpful

Great Location… luggage storage before check in.

This hotel is in a great place… you are right in the middle of all access to the beach and dinning and shopping. Quiet and safe.

Beautiful clean space.