Reviews of Kasa La Monarca San FranciscoReviews of Kasa La Monarca San Francisco

Très bien situé et propre. On a pu bien profiter de San Francisco.

Horrible stay in Kasa La Monarca Likes: Good location, very close to Union Square, cable cars, and public transportation. Restaurants, pubs, shops in a short distance. Dislikes: I'm truly disappointed with our stay at Kasa La Monarca, and I would rate this experience as rather dreadful. We stayed in room 604. The room was very humid, smelled of mold, and was extremely cold. The windows didn't seal properly. Even though it was late October, the heating was not working, so we had to sleep in long pants and sweaters. Additionally, there was so much moisture in the room that a towel remained completely wet and didn't have a chance to dry even 24 hours after using it. We stayed at the hotel for a week, and for 5 days, we had maintenance workers right outside our windows on scaffolding, drilling and painting from morning to evening. Every afternoon when we returned to the room, it was impossible to breathe in the room due to the strong smell of paint or chemicals. Unfortunately, when we opened the room window facing the inner courtyard, we were exposed to the odor from the restaurant's ventilation outlets, which were located in the inner courtyard. Furthermore, the ventilation system was very noisy, making it impossible to sleep until late at night. During our entire 7-day stay, nobody came to clean our room or replace our towels even once. When I asked the online help desk for towels, they only sent me a code to access the storage room and get them myself 🤦‍♀️. There is no reception at the hotel where guests can address their issues. Everything has to be handled through online support, which can sometimes be quite frustrating and time-consuming. I really don't intend to spend my entire vacation constantly dealing with someone on online support!!! Considering the price we paid for accommodation and the level of service we received for that money, it was more like a total disaster. Never again, and I definitely do not recommend this hotel.

Likes: Keuken, wasmachine en droger Dislikes: Schoonmaak & wissel van de handdoeken

this place was super clean and in a great area! would stay again.

convenient for a short stay in SF!

(Translated by Google) Although we had booked Bay Windows and the photos on the website suggest that you would then end up on a higher floor, we were given a room on the lowest floor. The room faced the street and was very loud. Unfortunately, the chat with customer service took a long time and after an hour of waiting we were kindly given a quieter room on the sixth floor. However, this room smelled damp and musty, probably because the insulation is poor and the moisture from the roof is drawn into the brickwork. The radiator didn't work so we had to use the existing fan heater. Unfortunately we didn't have time to change rooms again. There are a lot of homeless people in the area and you don't feel safe on the streets, especially at night. (Original) Obwohl wir Bay Windows gebucht hatten und die Fotos auf der Website suggerieren, dass man dann in einer höheren Etage landet, erhielten wir ein Zimmer in der untersten Etage. Das Zimmer war direkt zur Straße und sehr laut. Der Chat mit dem Kundenservice dauerte leider sehr lange und nach einer Stunde Wartezeit erhielten wir dann freundlicherweise ein ruhigeres Zimmer in der sechsten Etage. Dieses Zimmer roch jedoch feucht und muffig, vermutlich weil die Isolierung schlecht ist und die Feuchtigkeit vom Dach ins Mauerwerk zieht. Der Heizkörper funktionierte nicht, sodass wir den vorhandenen Heizlüfter benutzen mussten. Leider hatten wir keine Zeit um erneute das Zimmer zu wechseln. In der Umgehung gibt es sehr viele Obdachlose und insbesondere nachts fühlt man sich auf der Straße nicht sicher.

I highly recommend this Kasa airbnb. Safe, nice, clean, comfortable bed, plus great, super clean community space of full kitchen & living room. Excellent communication & responsiveness!

Overall, very nice to room to stay in. Clean, well-located and central, easy to check in/ out, and Kasa makes things easy. Highly recommend.

We really loved our stay at the property! It felt so homey ! We are truly satisfied! Everything’s great and even our virtual concierge was very proactive and attentive. We definitely recommend this to everyone 👍👍 until next time

Average stay. rates are similar to other hotels nearby. biggest plus is their kitchen downstairs where you can cook and save some bucks from the eating nearby expensive outlets. Our toilet seat was shaky. curtains in washroom were loose and fell off nearly missing our head. The person came to fix the stuffs next day and fixed the curtains and said he cannot do nothing on the toilet seats. The use of kitchen was restricted to microwave since the gas line was cut off for 3 days due to works going on in building. I was working from home and the construction was going on near the windows and it was getting really noisy. this went on for 3 days. Please do not lease the property if you know that major works are going on near the rooms. the dishwashing system is terrible. people eat and keep the dirty dishes inside day and night and we never know if the utensils are clean or not. we found curry stains in few plates kept inside for use. lastly we requested the team to please accommodate us till 12pm as our flight got delayed. But they refrained and asked us to check out exactly at 11am or else incur additional charges. We were shocked as we have paid for a weeks stay and for 1 hr extension they wont help. Average stay and poor service. Plus point is nearby location is really good.

Average stay. rates are similar to other hotels nearby. biggest plus is their kitchen downstairs where you can cook and save some bucks from the eating nearby expensive outlets. Our toilet seat was shaky. curtains in washroom were loose and fell off nearly missing our head. The person came to fix the stuffs next day and fixed the curtains and said he cannot do nothing on the toilet seats. The use of kitchen was restricted to microwave since the gas line was cut off for 3 days due to works going on in building. I was working from home and the construction was going on near the windows and it was getting really noisy. this went on for 3 days. Please do not lease the property if you know that major works are going on near the rooms. the dishwashing system is terrible. people eat and keep the dirty dishes inside day and night and we never know if the utensils are clean or not. we found curry stains in few plates kept inside for use. lastly we requested the team to please accommodate us till 12pm as our flight got delayed. But they refrained and asked us to check out exactly at 11am or else incur additional charges. We were shocked as we have paid for a weeks stay and for 1 hr extension they wont help. Average stay and poor service. Plus point is nearby location is really good.

Clean and organized!

After parking, we were able to walk everywhere we wanted to go from here.

Very clunky checkin process - I didn't 't receive the details - and then complex multi-page instruction process on arrival. The 'keyless' electronic access system for the front door and room is frustrating and doesn't work well - several times I was standing on the street being unable to get in, trying to contact the host for a new code. The rooms/location are average - tired interiors needing refresh. Pictures on AirBnb are not representative. I wouldn't stay again.

Great location! Very close to union square!

demasiado caro para la habitación y las instalaciones. Estaba correcto, limpio. Pero por el precio que pagué esperaba mucho más.

Good value for the money, very convenient location. Likes: I was a bit concerned since the property is unmanned, this meaning that there is no proper reception. However, I must say that my stay was pleasant with no drawbacks at all. There is a remote assistance service which is active 24/24, promptly responding to any questions, and the self check-in is really easy going. The property is located in a very nice part of the city, just a few minutes on feet from Union Square. Last but not least, the Wi-Fi works pretty well and I could even handle some videoconferences without any discontinuities or other issues. Overall, I would say definitely good for the price.

very good place

Kasra is a great place to stay because it has all you want to feel at home. There are great places around as it is located in the heart of the town. The host is responsive and helped me through finding all I wanted during my stay. The bathroom was clean and every where was well sweeped. Just one thing that Kasa can work on is the elevator which is outdated. Other than that everything was wonderful.

Neat location on Nob Hill. Clean and accessible kitchen and laundry amenities.

It was great! Had to get a new code to get inside, but it was easy to get a new one!

Location was easy to find, quiet, & clean. They allowed pets which was a bonus.

Uncomfortable; I have stayed in rooms at the back of the building and they were fine. Likes: Location is good. Walking distance to downtown yet far enough away to avoid crowds of people. Dislikes: Too much noise. My room was at the front of the building and sounds of the buses, trucks, cars, motorcycles, and sirens from the street were very loud. There is a white noise machine by the bed but it was ineffective. We eventually bought some heavy-duty earplugs and that was the only way we could sleep. The windows in the room do not block sound at all. There is also little soundproofing between the room and the hallway and the stairs right outside the door. People going up and down the stairs sounded like they were coming through our room.

clean place, good location. close to the union square.

Likes: Ótima localização! Lindo hotel! Cozinha completa pra uso dos hóspedes! Quarto limpo e sem carpete! Dislikes: Falta um cofre no quarto pra deixar algumas coisas como passaportes/documentos

nice place to stay

Great spot! Pretty awesome.

I loved the clean place, awesome pillows and the kitchen was a great option!

I worked out for what we need it for

We were pleasently surprised how well this appartment was located in the city. Maybe we were lucky, but San Francisco is not very noisy at night, so we slept very well. The host was very prompt to respond when we had some questions. This was a 5 outta 5 stay! Thanks again Kasa!

Great stay, thank you!

Likes: Ubicación y comodidad de la Kasa. Dislikes: Ruidoso afuera y dentro de la Kasa.

Thanks! Enjoyed my stay. Will book again.

Great stay with minor flaws Likes: The check-in was super easy. The hotel is located in a fantastic area and we felt safe during our stay. The kitchen and laundry was great with everything that you need for your stay. Dislikes: The only negatives if I needed to name some is that the door to our room had a rather larger gap to the coridoor which mean that privacy was an issue and noise coming from the coridoor. Furthermore the sink in the bathroom was tiny which made it difficult even to just brush your teeth let alone when you are traveling as a couple getting ready in the morning.

The place was perfect for the price. Comfy bed and conveniently located. Would stay there again next time I’m in town.

N/A

The location of this place is great! Right in the heart of downtown and the walkability is fantastic. Lots of restaurants around.

Nice

Love the community kitchen and living space This is our third time staying here for a mother-daughter trip because we love the price, location, and community kitchen and living space.

Would stay again

It was perfect for our little getaway from Chicago!

Dislikes: Support from the staff is low, and self-registration process is terrible, you find yourself in the middle of the street with all your luggage, in an unfriendly neighborhood, without access to the building, and nobody is there to assist you.

Good place to stay if you’re visiting for a short time Likes: Good location, easy to access with the keyless entry, amenities were good Dislikes: Bathroom didn’t have any bench space