10/10 Exceptional
Wonderful unit, super clean, nicely furnished and decorated, minor appliance replacement was done quickly and while we were out so that was convenient. We found KASA very responsive, the only small glitch was we booked within a day of rental and didn’t receive the necessary email of instructions to follow to use their front desk app to access the unit. We called and were helpfully talked through the process, but it would have been better to have completed that additional app process while not in the units parking lot waiting to enter. Again though, the unit itself was so very nice, it was definitely a 5 stars experience, and it was probably my email filter that blocked that necessary email to me.