2/10 Rating
Not a positive experience. The door code did not work on arrival, and a legion of ants was marching around the kitchen. No one did anything for 36 hours - because god forbid anyone work on a weekend. I had to extend my stay by 4 days, and discovered that the door code was deactivated on the original departure date - and was then locked out of my apartment 3 times. They do not respond to text messages (as advertised)- you have to call in. While the apartment was clean, it's very basic and somewhat shabby - has not been updated. There was a burned out light bulb in the bathroom. The common areas are dirty, a raccoon is eating out of the trash bin next to the front door (which has not been emptied for 5 days), and I would hesitate to leave anything valuable in the apartment itself. There are three pluses to speak of: 1) the TV's are huge if that's important; 2) the wifi works, and 3) it's close to the equestrian venues and a Publix.
I'm sure some of Kasa's other properties are fine - this is not one that is worth what is charged - it's on par with a low budget motel. I'm not a fan of bad reviews, but after being locked out multiple times, this is deserved. Spend the extra money and get a hotel - you will save yourself a huge headache. I wish I had.