10/10 Exceptional
Dear Rachel,
We are safely back in Belgium and would like to reflect on our stay in New York. From the very beginning, we were greeted by you with a wide smile, and the service was fantastic from start to finish (even booking a taxi was no problem at all). What might disappoint some visitors is the building's lower floor, but don't let that discourage you. Once you step into the room, you will be surrounded by luxury and modern interiors. In short, everything you need for a very pleasant stay is there. Every morning, the room was carefully maintained, and even the coffee and paper towels were replaced. But what we will especially remember is the very wide smile of Rachel (the lady at the front desk – we are happy to give her 5/5 stars). Rachel, thank you again for your professionalism!
Best regards,
Geert, Kaat, Sabine from Belgium!