2/10 Rating
This was hands down one of the worst hotel stays I’ve had.
We arrived to a bathroom with visible pink sludge buildup, a basic cleanliness failure that should never happen. There were multiple issues throughout the stay, and while we initially tried to be understanding, management showed little urgency or accountability in addressing them.
What truly sealed it was the so-called compensation. We were offered “20% off” with no clarification, only to find out later it was 20% off one night, not the stay. That’s misleading at best and insulting given the condition of the room and the overall experience (I ended up cleaning the bathroom myself)
For the price and the way this place markets itself, the experience was unacceptable. Poor cleanliness, poor communication, and a dismissive approach to guest concerns. I would not stay here again and do not recommend it to anyone. There is a very cute, clean, and welcoming hotel called moxy across the block still in the edge neighborhood go there instead