2/10 Rating
The self-check-in and check-out process was easy and convenient, and the valet team was communicative, quick, and personable, which I appreciated. The location was also convenient.
However, the overall cleanliness and attention to detail fell short. The towels were stained, the tub/shower was not pristinely clean, and the coffee filter hadn’t been changed from a previous stay - the coffee maker itself also didn’t appear to be very clean. The floors were dirty enough that my socks turned black, and I ended up tossing them. The laundry detergent pods were also not refilled, so I wasn’t able to use the washer without purchasing my own.
There was also no water provided in the room, and a simple touch like a filtered pitcher or bottled water would have made a difference. Additionally, I requested an itemized receipt for a $35 charge, but did not receive a follow-up.
After factoring in additional fees, I would personally prefer to pay more for a space that feels truly clean and well-maintained. This felt more aligned with a high-turnover, short-stay environment rather than a polished, detail-oriented experience. If you’re looking for a clean, elevated stay where upkeep and small details are consistent, this may not be the best fit.