2/10 Rating
Hi Max,
I hope you are doing well.
Please accept our sincerest apologies, but after reviewing all available unit types at the property, we regret to inform you that we are unable to accommodate you this evening, as all remaining units are currently under maintenance. In light of this, we will proceed with a full refund for the cancellation of your reservation. Kindly note that, once processed, the refund may take 5–10 business days to reflect in your account, depending on your bank or payment provider.
We deeply regret the inconvenience this has caused and greatly appreciate your understanding.
Here to help,
Team Kasa