Booking
Disappointing - but clean!
Likes: The room and everything was really clean
Dislikes: The pictures of the room I booked where somewhat misleading. It had more of a hostel vibe, a dark, small room with a brick wall to look at through the window, that could not be opened which made it very uncomfortable with the needed heating that I had to turn on and off, deciding between being cold or having enough air to breath in the room...
The description of the room mentions a couch, shows plants and an open view...
My code worked only for one of the two bathrooms, I was supposed to have access to two ( as those are single ones and shared.. not ideal)
I also was supposed to have a continental breakfast included in my booking for 3 nights - which did not happen.
I found someone from staff who told me they were about to turn the breakfast room into a new hotel room and therefore breakfast would no longer be provided - something I never experienced in my many many stays in hotels around the world.
The staff was friendly enough to give me a token to use for a coffee in the attached coffeeshop.
I can safely say I won't return and am disappointed about this experience. Especially over the holidays.
The whole lack of human interaction and everything being handled over text is something I understand is what we are heading towards but I don't feel is the best way for the hospitality industry ..