Reviews of The Lafayette New Orleans by Kasa LivingReviews of The Lafayette New Orleans by Kasa Living

Absolute gem of a hotel, great looking and perfect location close to everything but not in the chaos! Bianca at the front desk was super friendly and gave us some great recommendations for the Area that did not disappoint 👏 Hotel overall was easy to navigate clean rooms that looked impressive comfortable bed and amenities also - We would recommend this to anyone stay in new Orleans

Awesome place to stay for quick trips. Beautiful green space right next to it. Felt very private.

We had a great stay at Kasa! All of the staff were exceptionally friendly. They were also very responsive during a boil water advisory and offered the guests free water. Definitely would go back!

Beautiful room, very clean. Staff went above and beyond to make us feel comfortable. Lots of restaurants nearby.

This place was majestic. Staff went above and beyond to make us feel special. Tons of restaurants walking distance.

So great! Thank you!!

Jen at the front desk is the best!!! She is the main reason my wife and I will always stay at The Lafayette in New Orleans. The room was clean and it’s an incredible location.

Comfy beds and overall good short stay. Only things to note was that the rooms can be a bit dim even with the lights on.

Great place to stay! Thanks for being a great host!

My wife and I recently stayed at the Lafayette by Kasa in New Orleans from March 5th through March 8th, and the experience was tremendous from start to finish. It was a pleasure staying at the Lafayette. From the very beginning after making my reservation communication was amazing! The text feature is something I wish all properties used. I especially want to highlight Jen at the front desk. Jen was absolutely incredible and seemed to always be there whenever we needed anything. She was in constant communication with me about several packages I had delivered to the property and kept me updated every step of the way. That level of attention and care really stood out. Jen also made fantastic recommendations for food and great places to order from in the evenings, which made our stay even more enjoyable. Her service went far beyond what we expected, and she truly made us feel taken care of. Honestly, Jen is the main reason my wife and I will be staying at the Lafayette by Casa every time we visit New Orleans from now on. She is clearly a crucial part of that property and an incredible asset to the team. I sincerely hope she receives recognition for the outstanding job she does because employees like her make a lasting impression on guests. We had a wonderful stay and are already looking forward to coming back.

Excellent front desk staff, clean and accommodating

This is a great location in the business district, away from the noise but still within walking distance to restaurants and Bourbon St. The hotel is clean quiet and the staff members are professional and personable. I do suggest the hotel provide brighter lamps in the the rooms, but the lighting was not a deal breaker. We would definitely return.

Close walking to most everything. Trolly's for everything else.

Nice balcony with views of St. Charles street

El personal de recepción super amables y colaboradores. Excelentes restaurantes Solo tienen que mejorar la limpieza de la regadera de la habitación.

This is a refurbished stately old hotel, with huge rooms and a very friendly staff. It's about a half mile from the French quarter and much quieter (Lafayette park is right next door). There's an excellent restaurant kitty- corner and a well regarded steak house next door within the building. There's also a very good grocery store two blocks away which has a good selection of wines and beers and take out foods.

Room was clean but very small.

Great location, room was nicely decorated and appointed. Good communication when asking for information before arrival. Friendly staff. Overall the room was great, however would have liked an opening window for fresh air, considering we booked a balcony room. Room lighting in my opinion was inadequate, there were plenty of lights but very low wattage.

値段の割に広かった。清掃サービスは無かった

We love the location of this hotel. It’s in a rather quiet spot but only blocks away from the action. Restaurants, bars, and shopping are all within easy walking distance. Staff is friendly and helpful and the rooms are clean and spacious. It’s one of our favorite go-to spots!

Great location. Great front desk staff Front desk staff was amazing. Warm, friendly knowledgeable

I'll be fair. Our 4-nights stay at the Lafayette started on a good note. Room is big and clean, check-in process is smooth, and the texting service with the hotel is convenient. 5 stars. First sign of problem happened on day 3 when the cleaning staff entered our room against our explicit request of no cleaning, which the hotel staff agreed to. Down to 4 stars now. On this day (2/22/2026) the weather became unseasonably cool, and there was no heat available in the room. The temperature in the room dipped down to 64 F and it got too cold to sleep comfortably. Now only 3 stars. On the next day (2/23/2026) the city of New Orleans issued a boil water advisory early in the morning. My friends who were staying in different hotels in the same CBD neighborhood all got notified by their hotel staffs to take precaution, but I received no word from the Lafayette despite the texting service. This is really unacceptable. We're at 2 stars now. Upon checkout on the last day, I texted with the hotel staff to complain about their failure to warn us about the boil water advisory and look out for our health and safety. The hotel's response went from pleading ignorance about the advisory to gaslighting me that the hotel wasn't in the advisory zone. Now we're in rock bottom, bona fide one-star territory. Don't just take my word. Look at the receipts. Avoid this hotel.

Not a serious hotel I'll be fair. Our 4-nights stay at the Lafayette started on a good note. Room is big and clean, check-in process is smooth, and the texting service with the hotel is convenient. 5 stars. First sign of problem happened on day 3 when the cleaning staff entered our room against our explicit request of no cleaning, which the hotel staff agreed to. Down to 4 stars now. On this day (2/22/2026) the weather became unseasonably cool, and there was no heat available in the room. The temperature in the room dipped down to 64 F and it got too cold to sleep comfortably. Now only 3 stars. On the next day (2/23/2026) the city of New Orleans issued a boil water advisory early in the morning. My friends who were staying in different hotels in the same CBD neighborhood all got notified by their hotel staffs to take precaution, but I received no word from the Lafayette despite the texting service. This is really unacceptable. We're at 2 stars now. Upon checkout on the last day, I texted with the hotel staff to complain about their failure to warn us about the boil water advisory and look out for our health and safety. The hotel's response went from pleading ignorance about the advisory to gaslighting me that the hotel wasn't in the advisory zone. Now we're in rock bottom, bona fide one-star territory. Don't just take my word. Look at the receipts. Avoid this hotel.

This location was PERFECT. Walking distance to Bourbon Street, Canal Street, Sazerac House, and most attractions. It was walkable to Jackson Square, but we chose to get ubers which were about $10 from Kasa. This hotel is in an incredibly safe area and directly next to the court house and Mardi Gras parade route. Check in was easy and the staff was friendly. The front desk was always accessible, they held my luggage for a later flight time and overall very accommodating. I had such a wonderful experience I extended my stay. I will happily stay here again and recommend this to any person visiting New Orleans. The rooms were spacious and clean. They offered complimentary water and cookies upon arrival. Bathrooms were also spacious, clean, and modern.

Walking Distance & Safe This location was PERFECT. Walking distance to Bourbon Street, Canal Street, Sazerac House, and most attractions. It was walkable to Jackson Square, but we chose to get ubers which were about $10 from Kasa. This hotel is in an incredibly safe area and directly next to the court house and Mardi Gras parade route. Check in was easy and the staff was friendly. The front desk was always accessible, they held my luggage for a later flight time and overall very accommodating. I had such a wonderful experience I extended my stay. I will happily stay here again and recommend this to any person visiting New Orleans. The rooms were spacious and clean. They offered complimentary water and cookies upon arrival. Bathrooms were also spacious, clean, and modern.

Great place to visit It was great place to stay. Easy check in and out. Also great location not too far from everything I needed and especially plenty hot water in shower (but one thing needed was hand soap bar)

This was a very central location to burbon and canal! The staff were friendly and nice.

All in all I would recommend staying here. Likes: I liked the location! Being on the streetcar was a huge plus! I liked the size of the room. The staff was great too. Bed was comfortable. Having tea and coffee in the room is always appreciated. We did not hear the neighbors but did hear noise outside. Dislikes: I did not like the condition of the bathroom wall by the tub. It was cracked and someone did a horrible job trying to fix it. I said to my husband that all hotels need a person to just go room to room everyday and do simple touchups and maintenance. Touch up paint, etc. The elevators in The Lafayette are beautiful, but need to be cleaned and waxed, etc to make the wood shine. All of this that I am saying contribute to a stellar review.

Great place to stay. The room was comfortable and clean. Every interaction with the staff was great! Would stay again!

Great stay. Staff responds pretty rapidly and is very attentive :)

Extremely comfy beds

Everything about this property was absolutely perfect. It was on the lower priced properties so my expectations were low, but the room was beautiful, the view from my room was iconic, water pressure was great, Location was just amazing.

Excellent room. Great area. St Charles Trolley right in front!

Amazing historic hotel. Great location.

Great stay! About 15 minutes from bourbon street but right across from a streetcar that takes you there.

Huge room, beautiful overall aesthetic, easy to get around the city, friendly front desk staff.

Great stay in New Orleans! Can walk to everything. Near excellent food!

Loved this place! Location was great to get anywhere we wanted to go. Loved the vibe of the place as it seemed more “NOLA-style” than the big name hotel we transferred from after our sports tournament ended. Bianca was great at the front desk when we checked in. Rooms were great size and clean with a large bathroom. A much better value from the big name hotel where we could only get one bed for almost three times the cost. Loved having the balcony and ability to open the door to let fresh air in. No issues with noise even though we were right off the elevator. The vending machines were nice for drinks and snacks as needed. We would definitely stay here again.

Will book again if returning to NOLA. Likes: Stayed for three nights for a conference. Excellent location, comfortable bed, great sleep. Client service is excellent also. Highly recommend.

We had to move rooms due to AC not working and the TV had trouble with internet so kept buffering. The best thing about the hotel was the front office staff. They were friendly, helpful and fixed are issues in a timely manner. Beds were comfy too. We would recommend and come back to stay.

Very nice hotel in the Central Business District Stayed at the Lafayette for a few days after Mardi Gras. They're perfectly located on St Charles Ave right across the street from the trolley line to the Garden District and within walking distance of most of what New Orleans has to offer. The area around the hotel was pretty decent, but like any city (especially New Orleans) there are lowlifes around, so you must keep your wits about you The room I had was perfect, and the staff was excellent. I know this may not happen all of the time, but they were able to get me an early check in and a late check out at no charge. They also can store your luggage for you should the need arise. Oh yea, the price for my room was very reasonable for a hotel in the Central Business District.

Lovely room for a great price Likes: Good location, nice building, spacious hotel room, having a fridge was nice, wifi worked well, heat worked well, good shower Dislikes: Late checkout fee was almost as much as the nightly rate

Nice room, quite, bed comfortable.

Clean room, helpful staff