2/10 Rating
I booked for my parents recently. I stopped by and could tell they were trying to find positives to not hurt my feelings, but not only did I immediately feel disappointment when I sat on the edge of the bed, but I finally got them to open up. When you enter, you think it's beautiful, but it's all downhill from there. There is no on-site staff, so if you have any issues or simple question, you are sent to what appears to be A.I responses. When you call, you are outsourced to a third party with a HEAVY language barrier. They know very little, so you have to wait up to a full day for a resolution. The bed feels like those cheap rollout beds-in-a-box. My parents said they would sink into each other in the middle and felt like they were in a deflating air mattress. The walls are PAPER thin. We could hear tvs at regular volume, full conversations coming from rooms- these were low volume and you could hear every word. The shower was the cheap detachable handle with zero water pressure, towels and hand rags felt like overused cardboard, and same with the sheets. My parents have back issues and said it's the worst their back has felt in years after sleeping on these beds. I guitingly booked them both a massage and chiropractor visit to try to help. Music and noise from the bar next door can get very loud into late hours, heavy door slamming. This is not somewhere you want to go for a good night's sleep or quiet vacation. Between the beds, the lack of water pressure from the tiny shower head and constant noise pouring through the paper thin walls- I could not imagine how anyone walks away without needing a vacation from their vacation. And if you run into any issues, you'll either hit walls with a.i, or very scripted responses, speak with a third party who is not familiar with the site and can't help, or wait up to 24 hours for any help. I cannot think of a single positive, other than the beautiful lake- but signs say you can't enjoy the water. No fishing or putting your feet in. I feel awful that I ruined my parents getaway, and they walked away with aching bones, lack of sleep, and aching for a real shower.