10/10 Exceptional
Ms. Jacqueline Vo gets top marks.
Let me fill you in
I'm 63, I had a stroke, I ride a mobility scooter, and I use a cane. My husband and I usually only go to the Hyatt. However, this was an emergency trip to see a dying family member. Needless to say, I was distressed. Then realizing parking wasn't available onsite, you can imagine my dismay.
Add soon as we walked in, Jackie changed my perspective. She was warm, comforting and inviting. She was very personable with a kind and generous spirit. After my husband got me settled in our room, he went back down stairs to attend to the car. Jackie went out of her way to help my husband with the parking procedures, everything was smooth after that. During our stay, she looked after us personally. I felt truly cared for. When we return for our loved ones funeral, we have decided to come back to City Center Long Beach. We will also be using this location when we cruise or of Long Beach.
In conclusion, not only did Jackie enhance our stay, she has two new loyal followers and return customers. I hope that your corporate office gives her the available and respect she deserves!
Kasa, you have a gem in Jacqueline😍 give that lady a raise and a promotion.
Sincerely,
James and Kelly Foster
Your newest fans