8/10 Very good
Overall, we had a good experience as the location and rooms are great at the Hillsboro Sonder Hotel. However, there are a few points I would like to mention, just so people get the right information before they book. We did encounter an issue with the restaurant as we felt putting an extra 20% on top of every bill, it's kind of misleading.
Also concerning then restaurant, we were made aware that a person travelling with us had not paid for their drink, which was untrue and it was quite upsetting for the person that had actually paid to be accused of not having paid their bill. In general, in the restaurant is average. Very small portions and at quite extortionate prices, a cocktail for $25 (in a plastic cup) is also quite steep for the establishment that serves it. The restaurant manages the beach chairs and umbrellas which are 15 dollars each for the day. The hotel brochure in the room says there are no pets and no parties allowed, and there should not be any children unsupervised at the pool. But none of that actually gets enforced as there are dogs in the hotel and we have observed parties at the pool by large families bringing their own food and drink, which is apparently all against the rules of the hotel. There were also children unsupervised and quite rowdy at.the pool which did not make for a good experience as hotel guest. Having said that the facilities are nice. The beds are very comfortable and we had a large suite with ocean view which was very convenient. However, a larger kitchen space would have been really good. There's no cutlery and no crockery in the suite, apart from take away cups in the kitchen. It is more a space where you can make a cup of coffee or heat something in a microwave, the fridge space is extraordinary though, because there are 2 fridges, one in the bedroom and one in the kitchen area. Reception staff are friendly and you can grab beach or pool towels any time of the day next to reception without deposit. A big positive I would like to point out is the valent service. Yes, it is $25 a day to valet your car, however, the service is impeccable. You order your car via an app and without fail the car appears at the time that you reserved it. With the air conditioning on, so you actually step into a cool car. All valet staff were very friendly and extremely helpful, and I can't praise them enough. The house keeping service ordered via an app is a bit hit and miss, I would recommend to check with reception whether it has actually been added to their schedule. Overall a good experience and I would come back.