8/10 Very good
Overall, I had a good stay. The location was great, peaceful, and easy to find. Check-in was very simple, and the instructions provided were clear and helpful. My first issue upon arrival was that the hot water was not working. I contacted the staff, and they responded promptly and worked to resolve the problem. I appreciated their assistance with that issue. The main concern during my stay was the bed. The bed lacked proper support, and when two people laid on it, it felt unstable, as if it might break. I reported the issue, and someone was sent to inspect it. The repair technician also advised that the bed needed to be replaced. Because of this, my boyfriend and I ended up sleeping on the sofa bed for the remainder of our stay. There was also a minor issue with the bathroom second sink, which drained slowly due to a clog. Fortunately, it was a double sink bathroom, so it did not significantly impact our stay. The front desk team was responsive and did their best to assist.