Reviews of Kasa Bellevue SeattleReviews of Kasa Bellevue Seattle

well located, convenient access, and spacious This appartment is well located and spacious. We got a hiccup during check-in as the provided code didn't work but calling them resolved the issue immediately. The only thing is this appartement is not very well soundproofed and you can hear street circulation. Also there is a building in construction right next to it and they start really early.

This appartment is well located and spacious. We got a hiccup during check-in as the provided code didn't work but calling them resolved the issue immediately. The only thing is this appartement is not very well soundproofed and you can hear street circulation. Also there is a building in construction right next to it and they start really early.

This appartment is well located and spacious. We got a hiccup during check-in as the provided code didn't work but calling them resolved the issue immediately. The only thing is this appartement is not very well soundproofed and you can hear street circulation. Also there is a building in construction right next to it and they start really early.

Great location, nice amenities and easy to communicate with kasa staff. Thanks!

Masa was very easy to work with, I was a bit concerned because of their extra screening, but it was a very easy process, would definitely stay with them again. The place was very clean and stylish, the beds were very comfortable and the bed sheets sooo soft it made for a great sleep. The location is amazing within walking distance of everything in downtown Bellevue as well as the transit center, so the buses to Seattle are just a few steps away.

Wonderful experience! I hope I can book this room again when I go to Bellevue next time!

THIS IS NOT THE PLACE YOU WANT TO STAY IN THE SUMMER!!! The apartment is advertised having AC, which in the middle of the summer you need. The only type of "AC" was a heating system, and in place of air conditioning for the summer months, there was a small desk fan, and a stand-up fan. Upon finding out that there was no AC, I messaged the host asking to confirm... they said that since "it is a temperate region" that AC wasn't needed. However, the host has obviously never stayed in the unit in the middle of the summer, as all three guests were completely uncomfortable the entire trip. Seattle USED to be temperate, but I don't find 85-90 degree weather temperate, especially since it doesn't get dark until 9pm, and doesn't cool off the apartment until 5am. By that point, the sun is coming back up starting the whole process over. Additionally, the noise from the construction next door started every morning at 5am and noise from the street went on late into the night and since you can't sleep with the windows closed because of the heat it made for a completely miserable trip. We were there for 5 days, and only 1 night was "temperate" as there was cloud cover. The rest of the time was completely unbearable, and none of us got sleep... which on a work trip is the last thing you need.

The microwave didn't work. There was also a visit from a serviceman, who I didn't let into the apartment. Otherwise, everything was good.

The microwave didn't work. There was also a visit from a serviceman, who I didn't let into the apartment. Otherwise, everything was good.

The microwave didn't work. There was also a visit from a serviceman, who I didn't let into the apartment. Otherwise, everything was good.

A Suitable Apartment This apartment was clean and suited our needs for recuperating after 5 days of traveling and camping. The previous reviewer who stated that the place had no screens on the windows still hold true and the initial parking spot given to us was VERY tight. Thankfully, another person who was using another of Kasa’s apartments wanted to switch spots with us, and so we were able to park at a more spacious spot. We did not have problems with tiny gnats/flies/bugs like the other reviewer stated even with the windows and balcony doors open. The lack of A/C would be uncomfortable during the summer if you are staying inside all day (we did not). However, the nice breeze in the evening cooled the apartment down immediately after we returned. The apartment also has a gas fireplace that had its flame on more than a normal pilot light. It was enough to make the glass cover hot to the touch. There was no way to turn it down and no way for anyone to come and take care of it. Our view was of the Hilton Gardens directly across the street, and our windows faced a major street. All in all, we appreciated the comfortable beds, the washer and dryer, and the use of a basic kitchen. Checking in and checking out was fairly simple apart from receiving the instructions the morning of our reservation. Hotels.com does not give Kasa your email information, so before getting to your destination, you should use the phone number they give you and call ahead with your email address.

This apartment was clean and suited our needs for recuperating after 5 days of traveling and camping. The previous reviewer who stated that the place had no screens on the windows still hold true and the initial parking spot given to us was VERY tight. Thankfully, another person who was using another of Kasa’s apartments wanted to switch spots with us, and so we were able to park at a more spacious spot. We did not have problems with tiny gnats/flies/bugs like the other reviewer stated even with the windows and balcony doors open. The lack of A/C would be uncomfortable during the summer if you are staying inside all day (we did not). However, the nice breeze in the evening cooled the apartment down immediately after we returned. The apartment also has a gas fireplace that had its flame on more than a normal pilot light. It was enough to make the glass cover hot to the touch. There was no way to turn it down and no way for anyone to come and take care of it. Our view was of the Hilton Gardens directly across the street, and our windows faced a major street. All in all, we appreciated the comfortable beds, the washer and dryer, and the use of a basic kitchen. Checking in and checking out was fairly simple apart from receiving the instructions the morning of our reservation. Hotels.com does not give Kasa your email information, so before getting to your destination, you should use the phone number they give you and call ahead with your email address.

This apartment was clean and suited our needs for recuperating after 5 days of traveling and camping. The previous reviewer who stated that the place had no screens on the windows still hold true and the initial parking spot given to us was VERY tight. Thankfully, another person who was using another of Kasa’s apartments wanted to switch spots with us, and so we were able to park at a more spacious spot. We did not have problems with tiny gnats/flies/bugs like the other reviewer stated even with the windows and balcony doors open. The lack of A/C would be uncomfortable during the summer if you are staying inside all day (we did not). However, the nice breeze in the evening cooled the apartment down immediately after we returned. The apartment also has a gas fireplace that had its flame on more than a normal pilot light. It was enough to make the glass cover hot to the touch. There was no way to turn it down and no way for anyone to come and take care of it. Our view was of the Hilton Gardens directly across the street, and our windows faced a major street. All in all, we appreciated the comfortable beds, the washer and dryer, and the use of a basic kitchen. Checking in and checking out was fairly simple apart from receiving the instructions the morning of our reservation. Hotels.com does not give Kasa your email information, so before getting to your destination, you should use the phone number they give you and call ahead with your email address.

The property was in a great location, but frustrating. Communication between Expedia and Kasa to get checked in was a bit broken. Kasa didn’t have the information needed to get me the codes or even check me in. Luckily I had read previous reviews. Parking was terrible. 1 fan for a 2bed/bath. Wrong number of beds for unit I rented. Had to pay for 2 nights to park at a different location because they had to figure out where I could park the full sized SUV I rented for the week. There was not even an offer to reimburse me for my trouble. Price was good, but the hassle was not.

The property was in a great location, but frustrating. Communication between Expedia and Kasa to get checked in was a bit broken. Kasa didn’t have the information needed to get me the codes or even check me in. Luckily I had read previous reviews. Parking was terrible. 1 fan for a 2bed/bath. Wrong number of beds for unit I rented. Had to pay for 2 nights to park at a different location because they had to figure out where I could park the full sized SUV I rented for the week. There was not even an offer to reimburse me for my trouble. Price was good, but the hassle was not.

The property was in a great location, but frustrating. Communication between Expedia and Kasa to get checked in was a bit broken. Kasa didn’t have the information needed to get me the codes or even check me in. Luckily I had read previous reviews. Parking was terrible. 1 fan for a 2bed/bath. Wrong number of beds for unit I rented. Had to pay for 2 nights to park at a different location because they had to figure out where I could park the full sized SUV I rented for the week. There was not even an offer to reimburse me for my trouble. Price was good, but the hassle was not.

I would think twice about a summer stay here The apartment was very big, had a nice location - you can easily walk to a park, several good restaurants and a mall. What was disappointing was that there was no A/C, which we knew about beforehand BUT there are no screens on any of the windows or the sliding patio door. This meant that if you had the doors and windows closed you couldn't breathe because it was so hot and muggy. If you opened the windows and door then dozens and dozens of small little flies would come in. We had no idea where they came from but we spent hours trying to kill them. I sent a message to the management and they told us that there was one fan to use and they said that they would order another one, which did not do us any good. So we had to be out of the apartment during the day, every day during our stay. At night we had to keep the door and windows closed because the flies came in at night as well. There is also construction going on right nextdoor Monday - Friday and they start at 6:30 a.m. so that is another reason that you really cannot be in the apartment during the day. The 3rd complaint would be the parking spot. It is extremely small and wedged right up against a cement wall. The 1st night we got in we had to repark the car 6 times because you cannot get out through the driver door you have to climb over the console and go out through the hatchback. It is that small, and we had a small SUV.

The apartment was very big, had a nice location - you can easily walk to a park, several good restaurants and a mall. What was disappointing was that there was no A/C, which we knew about beforehand BUT there are no screens on any of the windows or the sliding patio door. This meant that if you had the doors and windows closed you couldn't breathe because it was so hot and muggy. If you opened the windows and door then dozens and dozens of small little flies would come in. We had no idea where they came from but we spent hours trying to kill them. I sent a message to the management and they told us that there was one fan to use and they said that they would order another one, which did not do us any good. So we had to be out of the apartment during the day, every day during our stay. At night we had to keep the door and windows closed because the flies came in at night as well. There is also construction going on right nextdoor Monday - Friday and they start at 6:30 a.m. so that is another reason that you really cannot be in the apartment during the day. The 3rd complaint would be the parking spot. It is extremely small and wedged right up against a cement wall. The 1st night we got in we had to repark the car 6 times because you cannot get out through the driver door you have to climb over the console and go out through the hatchback. It is that small, and we had a small SUV.

The apartment was very big, had a nice location - you can easily walk to a park, several good restaurants and a mall. What was disappointing was that there was no A/C, which we knew about beforehand BUT there are no screens on any of the windows or the sliding patio door. This meant that if you had the doors and windows closed you couldn't breathe because it was so hot and muggy. If you opened the windows and door then dozens and dozens of small little flies would come in. We had no idea where they came from but we spent hours trying to kill them. I sent a message to the management and they told us that there was one fan to use and they said that they would order another one, which did not do us any good. So we had to be out of the apartment during the day, every day during our stay. At night we had to keep the door and windows closed because the flies came in at night as well. There is also construction going on right nextdoor Monday - Friday and they start at 6:30 a.m. so that is another reason that you really cannot be in the apartment during the day. The 3rd complaint would be the parking spot. It is extremely small and wedged right up against a cement wall. The 1st night we got in we had to repark the car 6 times because you cannot get out through the driver door you have to climb over the console and go out through the hatchback. It is that small, and we had a small SUV.

急に予約したのでよく見てなかったのが悪かったのですが、フロントがないので事前にメールのやりとりをしなければならず、しかも英文なので到着してからあせってしまいました。部屋に入れず、時間がかかり大変でした。けれどお部屋はとても広く、快適なお部屋で洗濯もできてお料理もできるのでとてもよかったです。

急に予約したのでよく見てなかったのが悪かったのですが、フロントがないので事前にメールのやりとりをしなければならず、しかも英文なので到着してからあせってしまいました。部屋に入れず、時間がかかり大変でした。けれどお部屋はとても広く、快適なお部屋で洗濯もできてお料理もできるのでとてもよかったです。

急に予約したのでよく見てなかったのが悪かったのですが、フロントがないので事前にメールのやりとりをしなければならず、しかも英文なので到着してからあせってしまいました。部屋に入れず、時間がかかり大変でした。けれどお部屋はとても広く、快適なお部屋で洗濯もできてお料理もできるのでとてもよかったです。

フロントがない所は要注意！ 急に予約したのでよく見てなかったのが悪かったのですが、フロントがないので事前にメールのやりとりをしなければならず、しかも英文なので到着してからあせってしまいました。部屋に入れず、時間がかかり大変でした。けれどお部屋はとても広く、快適なお部屋で洗濯もできてお料理もできるのでとてもよかったです。

Worst Experience from Hotels.com in 10 years. A ridiculous place to stay. We arrived to zero signage or instruction. The building is an apartment complex that rents through a service. I had to call Hotels.com to get the local number and when someone finally answered, I was told that I should have received an email with check in instructions. No such email had arrived and I explained this. The customer service rep for Kasa then looks and say, "oh, we don't have your email but you should have received a text". I informed her that I received no text either to which she responds, "oh, we don't have your phone number either"... Really? I give her my email and she says you'll get an email immediately. The email arrives and it's linked to someone else and someone else's email address. Another call is made. Hold on I'll resend the mail. Ok, so email comes and it's a dog and pony show. Send a selfie, send a photo of your driver's license. Answer a dozen questions and send it back. Finally, I receive that email with instructions and codes to enter the building and the apartment. Guess what, the code for the apartment doesn't work. Another phone call. Ok, so now a new code and it works. So you have to park in a restricted spot, go upstairs to the the garage door opener. Come back down and move your car. This check in ordeal was ridiculous. I received a text at 6am, yes woke me at 6 to inform me to check out at 11am. Who does this? Terrible place. And the TV is not hooked up to anything so it was useless.

A ridiculous place to stay. We arrived to zero signage or instruction. The building is an apartment complex that rents through a service. I had to call Hotels.com to get the local number and when someone finally answered, I was told that I should have received an email with check in instructions. No such email had arrived and I explained this. The customer service rep for Kasa then looks and say, "oh, we don't have your email but you should have received a text". I informed her that I received no text either to which she responds, "oh, we don't have your phone number either"... Really? I give her my email and she says you'll get an email immediately. The email arrives and it's linked to someone else and someone else's email address. Another call is made. Hold on I'll resend the mail. Ok, so email comes and it's a dog and pony show. Send a selfie, send a photo of your driver's license. Answer a dozen questions and send it back. Finally, I receive that email with instructions and codes to enter the building and the apartment. Guess what, the code for the apartment doesn't work. Another phone call. Ok, so now a new code and it works. So you have to park in a restricted spot, go upstairs to the the garage door opener. Come back down and move your car. This check in ordeal was ridiculous. I received a text at 6am, yes woke me at 6 to inform me to check out at 11am. Who does this? Terrible place. And the TV is not hooked up to anything so it was useless.

A ridiculous place to stay. We arrived to zero signage or instruction. The building is an apartment complex that rents through a service. I had to call Hotels.com to get the local number and when someone finally answered, I was told that I should have received an email with check in instructions. No such email had arrived and I explained this. The customer service rep for Kasa then looks and say, "oh, we don't have your email but you should have received a text". I informed her that I received no text either to which she responds, "oh, we don't have your phone number either"... Really? I give her my email and she says you'll get an email immediately. The email arrives and it's linked to someone else and someone else's email address. Another call is made. Hold on I'll resend the mail. Ok, so email comes and it's a dog and pony show. Send a selfie, send a photo of your driver's license. Answer a dozen questions and send it back. Finally, I receive that email with instructions and codes to enter the building and the apartment. Guess what, the code for the apartment doesn't work. Another phone call. Ok, so now a new code and it works. So you have to park in a restricted spot, go upstairs to the the garage door opener. Come back down and move your car. This check in ordeal was ridiculous. I received a text at 6am, yes woke me at 6 to inform me to check out at 11am. Who does this? Terrible place. And the TV is not hooked up to anything so it was useless.

A ridiculous place to stay. We arrived to zero signage or instruction. The building is an apartment complex that rents through a service. I had to call Hotels.com to get the local number and when someone finally answered, I was told that I should have received an email with check in instructions. No such email had arrived and I explained this. The customer service rep for Kasa then looks and say, "oh, we don't have your email but you should have received a text". I informed her that I received no text either to which she responds, "oh, we don't have your phone number either"... Really? I give her my email and she says you'll get an email immediately. The email arrives and it's linked to someone else and someone else's email address. Another call is made. Hold on I'll resend the mail. Ok, so email comes and it's a dog and pony show. Send a selfie, send a photo of your driver's license. Answer a dozen questions and send it back. Finally, I receive that email with instructions and codes to enter the building and the apartment. Guess what, the code for the apartment doesn't work. Another phone call. Ok, so now a new code and it works. So you have to park in a restricted spot, go upstairs to the the garage door opener. Come back down and move your car. This check in ordeal was ridiculous. I received a text at 6am, yes woke me at 6 to inform me to check out at 11am. Who does this? Terrible place. And the TV is not hooked up to anything so it was useless.