Reviews of Kasa Bryn Mawr MinneapolisReviews of Kasa Bryn Mawr Minneapolis

This was a great stay for us! We highly recommend paying for parking because on our first night there, every car on the street got their car windows smashed.

Everything was great.

Kasa was a wonderful retreat for our family during a busy trip. We needed a very last minute booking and the hosts were really responsible and helpful. Their instructions and resources were far more professional and clear than anywhere else I've stayed. The apartment was very clean, cozy, cute, and well appointed. It looked and felt exactly like the photos. Our kiddo loved the shuffleboard table in the rec room. Would absolutely stay here again.

easy check in and very helpful if anything was needed!

Third time staying here. Booked the room for 4 night with a upcoming family reunion. Within 17 hours, the price dropped $75 from their own website. Requested a 24 hours price adjustment policy, they told me no refund. Since I booked a non-refundable room. WTH?? Your own website reduces the price and I can't adjust it within 24 hours.

Third time staying here. Booked the room for 4 night with a upcoming family reunion. Within 17hours, the price dropped $75 from their own website. Requested a 24 hours price adjustment policy, they told me no refund. Since I booked a non-refundable room. WTH?? Your own website reduces the price and I can't adjust it within 24 hours.

Wszystko jak na zdjęciach. Rewelacyjna lokalizacja.

Great place to stay building is clean, smells nice, and is overall pleasant to be in. No complaints in terms of the buildings interior, lounge wasnt clean when I arrivied and was crawling with bugs but did report it to Kasa and they sent someone to fix it right away which was nice. Overall if you want a quiet place to stay thats really clean nice, modern, and easy to access and cheap this place is really good. Also location is near downtown really nice to have as a location however the apartment buildings location itself where it sits is kind of sketchy but was safe and well lit. Outside of that its great loved it!

Great host

was very nice place, very clean, had no troubles at all.

Could have been cleaned better, but it was laid out well accessing the building was easy and I love the underground parking wasn’t dirty. They could’ve just wiped down. Hard surfaces better.

Stay was great.

Had a great stay! The apartment was clean and very comfortable. Check in & check out was effortless! Will be booking again :)

I needed help getting in they responded quickly. The only thing I had an issue with is i prepaid a pet fee, I informed the property O was not bringing my pet, I was told they would look into refunding me the fee ,I haven't heard anything else yet.

Unit is inside a residential apartment building. The check in process is very cumbersome and difficult if doing it in the dark alone. The building smells badly of pot, including the unit I stayed in. Generally the unit was not clean, furniture stained and only thin sheet on the mattress. I would not stay here again.

This was an amazing place to stay! Very clean and the bed was very comfortable! I would definitely stay again. The building is very secure. It can be a bit challenging when you initially get there to get in, but as long as you follow the instructions carefully then you shouldn’t have a problem, plus it ensures safety.

My partner had to pay for a tow for a car that never left the lot. There are parking instructions, but if you have guests or multiple cars, it’s difficult to share all of the instructions and rules to them. My partner and our friend parked in a spot labeled “guest parking” and their phone with parking instructions I screen shot for them was dead. They saw a blond woman walking through the garage and assumed she was a tenant. They left the parking pass on the dashboard, came upstairs, got the instructions needed and came back less than 20 minutes later to find our friend’s car in the process of being towed. The woman they saw was security, and called in a car for being in the incorrect parking spot. My partner had to pay the $110 drop fee just to re-park. In total: my partner is a person of color, security did not check for a parking pass, and onsite building management knew nothing of the incident until I brought it to their attention, and we haven’t gotten a resolution or timeframe.

I enjoyed my stay from start to finish. Good instructions on checking in, easy to navigate the property, no real complaints save the minor thumping on the ceiling from the upstairs neighbors -- can't do much about that. Overall, solid stay and I would recommend to others.

Nice stay

Excellent place !

pretty good experience i would definitely come again hallways smell kinda weird but overall good experience:)

Enjoyed our stay! Super clean and cozy! Near downtown, restaurants, and overall nightlife. Highly recommend for your next Mpls visit!

Access into the building is a bit lengthy but they provide detailed, step-by-step instructions and there’s peace of mind knowing the building has fob access for both the front door and elevator so it’s not accessible for the public. The apartment home was spacious and has basic items that you’ll need for your stay. Will definitely book again!

Remember to park in a reserved spot if not this place by accidently parking in a non reserved kasa spot my car was keyed. Otherwise the stay was nice and sheets could have been cleaned and more comfortable bed

It had everything we needed and more!

GREAT PLACE! Clean and new.

I paid the additional fee to park in the buildings parking garage and followed the signage for guest parking. I will admit that I missed the note that I must use 1 of the 7 available spots. We came out to leave on our last day and our Tahoe had been towed. It was pretty evident by the skid marks left on the concrete from them dragging it out of the spot. I contacted KASA and they were able to give me the towing company info so we could retrieve our vehicle. KASA had my license plate number and phone number and Im very disappointed that there was no attempt made to notify me that there was an issue with parking. They were obviously contacted and were given the tow company info and they should have reached out to u. I could have easily moved it to an authorized spot. The tow bill was more than our weekend stay with KASA. I did submit the bill to them and they contacted me and said there was nothing they could do to help . Needless to say I will pass on all KASA establishments moving forward.

The place is in a residential area a couple of minutes outside downtown Minneapolis. I wouldn't consider it "Bryn Mawr", but it's in a gentrified area near it. The place was clean and nicely decorated. Some of the furniture was a little rundown from wear and tear but it didn't bother me. The kitchen had all the basic necessities to cook (pot, plates, utensils, oil, salt, etc.). Arrival was a little confusing-- the instructions got lost in all the messages that are sent so take a screen shot of the mail that has the codes. And then when we tried using the front door code it didn't work but someone just let us in so we just went in. The code for the apartment door worked fine and the key fobs worked fine. Would highly recommend renting a parking spot because the street parking is really full and the neighborhood is a little sketch. There was always random dudes hanging outside the abandoned building across the street. There's a coffee shop about a block way. The location is really close to downtown. There's a farmer's market that's about a mile away. Highways are nearby that you can jump on to. Another note is that the apartment is run by Kasa, which they have their own app that is a little easier to navigate gate codes and wifi passwords.

I really enjoyed my stay! The place was clean, cozy, and had a lovely balcony. My only small issue was the noise decibel monitor going off from even slightly louder conversations, which was a bit annoying. Overall, though, it was a lovely place and I’d definitely stay again!

Great location! Communicative and polite! Thank you

- upon our arrival the lockbox code to enter did not open. We had to wait for a neighbor to leave before we could enter. - the building was disgusting. One evening we found an open bag of dog feces left in the stairwell. Another day the trash chute was so backed up that it was overflowing with bags of trash and residents had piled other bags in mounds inside the trash room. - there was a constant and heavy smell of marijuana inside and outside the building. I saw the neighbor on the third floor balcony to the left smoking a glass pipe. I saw the neighbors on the second floor patio to the right smoking joints. - the carpets in the hallways were stained and the walls were dirty and damaged. - the refrigerator light didn't work half the time - the neighbor to the right shared wall of the bedroom left her tv on all day and night and the sound was audible thru our wall. The neighbor above stomped around all day and night and it was extremely loud in our unit.

very friendly and easy to communicate with and responds relatively fast !! helped me figure out my parking issue and were very nice and understanding about it:)

Convenient to nothing (groceries, restaurants, shopping) the neighborhood feels a little sketchy - part industrial part residential. Complicated entry and parking procedures, but if you don’t buy the garage pass good luck finding a nearby spot on the street. Kasa Garage spaces are as far from the elevator as possible which is great for permanent residents but no fun if you’re solo with luggage. Step off the elevator and the powerful smell of ganja makes an interesting first impression in this “100% non-smoking” property. Experienced a problem and asked for a call…took 69 minutes to get a callback-which I missed-yet no personal message and zero follow up. Good thing a resident was available to assist me. The apartment was quiet and clean throughout, comfy bed, full size washer and dryer. Good assortment of cookware but gaps in the number of dinnerware and flatware (sometimes 3 sometimes 4 of each). No coffee maker just an electric teakettle with some “coffee bags”. No dining table or chairs so eat alone at the desk. Only 4 coat hangers and no drawers so you live out of your suitcase for the duration. The sofa bed was stained and very STINKY so covered it with a blanket to prevent the stench from penetrating my clothing. No TV in the bedroom so you’re stuck on the smelly couch if you’re a fan of late night viewing. All in all an OK place to park and sleep but if you enjoy convenience and hospitality look elsewhere.

Great place to relax and catch up with friends, plenty of towels, and nice kitchen.

Don’t bother. No on-site. Run overseas. They will wait until someone outbids you. Kasa de Crap. DO NOT BOTHER. Expedia was very kind to cover for them but I read other reviews and anticipated a less than ideal outcome. Seriously, go to Roami.

I loved staying at this location for my roadtrip, I would definitely book again

Parking was secure.

I booked this apartment for 12 days. They texted to inform us the sofa bed was broken a couple hours before our arrival, but said it could still be used as a sofa. They also assured me they had a team on site that was coming to address it right away. I’m sure they did this to prevent me from canceling when I still could. Their rule is that once you arrive, if you cancel, you lose 100% of your money including the deposit When we got there, it was obvious it could not be used as a sofa or a bed. They assured us it would be addressed in the next couple days by their “on-site team”. During those 12 days, I never saw an on-site team. For days they kept stringing us along. They finally they told us they would not be fixing or replacing it during our stay. To watch TV, the only place for us to sit was the floor which didn’t seem clean. When I called the customer service number, I got various customer service reps in India. They refused to give us a refund if we were to cancel as that is not their policy. They should’ve told us the truth prior to our arrival because we would have canceled and found other accommodations, but they knew this, so instead they lied until it was too late for us to get a refund.

The hotel was clean , quiet and near everything we needed . We can’t wait to comeback

Place was nice enough. Furniture is a big overworked. Wasn’t cleaned perfectly but we would stay again.

It was ok, but not a place i would recommend to others. Likes: It was adequate for a temporary stay. Not deluxe, in my mind, as advertised. The woman in the Decor 365 leasing office was very helpful, but she does not work for Kasa. Dislikes: Bed and hideabed were both not very comfortable. According to a family member who lives in the greater area, the location was on the edge of be careful where we go. Facility was not as advertised.