Tripadvisor
I wouldn't stay here again
I've had good luck with Sonder, but this didn't feel up to the standard I'd expect.
This might be a good option for a backpacker, or someone needing a cheap, one-night stay, but we weren't comfortable here.
After the first night of a weeklong stay, I tried to cancel. The room faced the freeway and it was just too noisy, even with the earplugs, sound machine, and A/C on. Sonder wouldn't let me cancel, referring me to their disclaimer about noise when I booked. There was also a router or something mounted right over the bed that emitted a bright flashing light.. all night long. I never got a good night's sleep the whole time.
The room itself was clean and as-promised, but the freeway noise and smelly hallways and stairwells were gross. The rugs need to be cleaned and the stairway smelled like a homeless person had peed in it, which was probably the case; this is a gritty part of Seattle and this Sonder doesn't feel like a reprieve from it.
The second day we were there the fire department evacuated the building, for some reason. A few days later the security door wouldn't work and no one could get in or out. I alerted Sonder to this and someone came within 30 min to escort people via the stairwell to their floors. The day before we left, the alarm in the lobby was beeping incessantly and never stopped. It all felt very confusing.