Reviews of Kasa Del Ray AlexandriaReviews of Kasa Del Ray Alexandria

Kasa Del Ray is an excellent choice--great location, a short ride to downtown DC, interesting restaurants, and very dog friendly locale. The suite was large, with both a spacious living area and sizeable bedroom. Be advised though that this is an older, low-rise walk-up building. The bathroom was also a step up to enter. But clean, nicely appointed space. (This was our second stay with Kasa; the first was in Greenville, SC., which was also very nice.)

Spent a week here and was delighted with the place! Well-maintained, clean, comfortable, newer appliances. The team was responsive with the few questions I had. Location is great and dedicated parking was such an added benefit. Would definitely stay there again!

Perfect!! Likes: I loved sooooo much! 🥹🩷 Dislikes: Nothing

Ample parking space was available and the property was well maintained and the location of the place was really good

Great place to stay.

Unacceptable experience; do not recommend. Hotel room did not have a functioning toilet, and no one in Kasa customer service seemed to care. Only a one night stay, and it was more than 8h before any toilet was accessible. No staff on site; I let Kasa know the toilet didn’t work via the emergency line. They got back to me after 12am, said I had to check out of my room completely, and only then would they let me into another suite to use the toilet. By this time I was in bed and checking out is not a reasonable accommodation after 12am, esp when the guest has not had a working toilet for 3-4h by that point. I asked them to follow up with another bathroom option before 5am. They did not. I had to text AND call in the morning, and it still took 30 min before I could access a toilet. Customer service never offered other solutions or a refund of their own initiative. They never followed up about anything they said they would, and i had to contact them 7+ times. After an HOUR on the phone with Kasa, they eventually agreed to refund me. Expedia told me they called Kasa multiple times to confirm the refund, but Kasa did not answer. Kasa only responded to Expedia when I reached out AGAIN to make sure they followed through. Kasa customer service repeatedly made me feel like i was in the wrong. Ultimately a degrading and disrespectful experience. Other notes: room lights flickering. Room door to hall not secure in frame. Building code didn’t work; had to be let in by other guests

Super bien

Always our first choice when staying in or near Del Ray.

Loved my stay! Would stay again.

We had a great stay - perfect location near lots of restaurants and shops. Very walkable. Would stay here again.

The size of, location and amenities for the price EXCEEDED our expectations! I didn’t like that there was no rear parking lot entry nor elevator for luggage convenience if on the upper floors!

Great experience and alternative to an expensive hotel. Could not ask for a better place to stay when in the Washington DC area. Lots of nice restaurants and shops nearby. Great neighborhood. My room at KASA first rate. Very clean and has everything you need. I will definitely use again the next time I am in the area. Highly recommended.

I had an amazing stay at Kasa Del Ray during my vacation! The studio apartment was extremely comfortable, clean, and well-equipped with everything I needed. The location in Del Ray, Alexandria, is fantastic—close to great spots and very convenient for getting around. The self-check-in process was smooth, and customer support was always quick to help whenever I reached out. Highly recommended for anyone visiting the area. I would definitely stay here again!

Great location close to the airport with free parking and a nice neighborhood. It's furnished nicely and was a bargain in price, however, it needs some TLC (walls need painted, toilet paper holder missing, and sheets had small tear.) Music was loud from the restaurant below when we arrived, but after 9pm it got quiet for us to sleep.

Location is great, the room was comfortable and well situated.

I love Kasa Dey Ray! Can’t wait to go back. Very comfortable

Clean, quiet, conveniently located. Would definitely stay here again.

Great location and easy check-in process all led to a great stay.

Great if you do not mind the mouse Likes: The price was decent, the place was clean, the kitchen appliances seemed brand new, the location is terrific (on a commercial street with plenty of restaurants and shops). Quick response to my texts. Dislikes: There was only one pot for cooking. No broom and dust pan to sweep up with. There were packets of creamer, sweetner, coffee and tea, but no packets of salt and pepper. The mircowave/convection oven had no manual. There was no nice sitting chair. Then, there was the mouse. One evening as I entered the room, a rodent scurried under the dishwasher. I texted the property and someone texted right back that they would forward this to the team. However, no other action was taken. I have to think that, in a building with one floor of apartments and stores on the ground floor, if you see one mouse, there has to be lots more

Fabulous location! Very clean and great bed! I will stay there again.

Likes: The location was excellent, especially when parking was provided, so you didn't have to drive and could use public transportation.

Best location, awesome stay. Would definitely recommend

Canceling with them with such a hassle and I didn't get my money back

Fun getaway Nice quaint location Easily accessible

Room was clean, parking was free. Great little walking around community. Nice place.

Very cute place. Perfect for a few day trip with my daughter. Everything was available and staff was more than helpful and responsive! Will stay gets again! Close to DC and Maryland.

Me and my boyfriend went for my birthday and I loved the space. I love how cute and straightforward everything was. The virtual check-in and check out was a great idea. Also I love how the building is hidden enough within other restaurants.

Very good location.

This was a reasonable, clean, safe place to stay in an amazing neighborhood. I travel to DC for business quite a bit and this will be my new spot to stay.

Checking in and out was a very easy process, free parking was a great bonus to having a great stay here.

Close to the area we were visiting. Check in was smooth. The dedicated parking was very nice to have. The Del Ray area was great for walking, dining & shopping.

Cute

Cutest little neighborhood