Booking
Not bad. But..
Likes: The location was pretty good. The hallways were clean and smelled really nice. All modern appliances. Great and prompt customer service.
Dislikes: We walked in everything looked modern and up to par however, once it was time to peel back the covers to get some sleep there were little and long hairs everywhere. I tried washing the bedding because there is a washer and dryer in the unit but that did not get the hairs out. They stuck to the comforter and sheets. We tried the other set located in the closet - SAMETHING. I was livid because we were so tired from traveling out of town that we could not trust or lay on the bedding. I contacted customer service -they were prompt and friendly. However, we did not get new bedding until the next day. We ended up going to Walmart to get a bedding set ourselves. Which they said they said they would reimburse us for. Also, one night the thermostat wasn't working and had an E195 error. I contacted customer service - they contacted maintenance. They originally weren't going to come out that night, but I stated that were leaving in one night. He made an executive decision and Brett was great! He came out to fix the thermostat it was so cold we couldn't sleep, but he helped our stay to be a little more comfortable.
Overall, I would not allow this to deter you from booking - it was a beautiful location and aesthetically pleasing. Just the cleanliness wasn't up to my standards and I think @operation_niki on IG has a great point about bringing travel bedding. But we shouldn't have to do that if were paying a great amount.