Reviews of Kasa Impala Miami BeachReviews of Kasa Impala Miami Beach

Likes: La ubicación Dislikes: La dificultad para conseguir aparcamiento

Broken check in process, no help from customer service (6 total hours asking for help through text, email, and phone calls) locked out of my room 3 hours before check out time, they finally let me in 15min before hand and then battered me and charged a fee because I wasn't able to pack up the entire room in 15 min after spending an hour in the hallway outside my room trying to get help from anyone at all to let me into my room

Même pour une nuit je n’y retournerai pas Likes: Localisation de l’hôtel proche de Ocean Drive. Dislikes: Chambre juste à côté d’un stationnement (beaucoup de bruit). Instruction peu claire pour accéder à la chambre. Bruit la nuit et tôt le matin. Pas ressemblant aux photos.

Likes: La posizione Dislikes: Struttura sporca e lasciata a se stesso asciugamani sporchi

Likes: We had an amazing stay here! The location is perfect — just a short walk from the beach and Ocean Drive. Our room was in a beautiful building that also houses a cozy Italian restaurant. The staff were very helpful, and check in instructions were provided clearly and on time. While our room didn’t have a view, we were only a 3-minute walk from the beach, so we didn’t miss it at all. Overall, this hotel offered the best value for money in the area. Highly recommend!

Soodsa hinna eest väga supper asukohas majutus!!! Likes: Tegelikult oli kõik OK, toa (2 tuba lausa) suurus ja asukoht. Ainuke miinus oli ühel ööl meeletu pidu läheduses kella 5-ni hommikul, sai küll magada osaliselt, aga kostus ikka lausa tuppa. Teine öö oli väga rahulik, tänavamüra ei seganud. Uksekoodid saime kenasti kätte, oluline on, et varem oleks külastajakaart netis täidetud. Kuna saabusime hommikuse lennuga, siis oli võimalus ka kohvrid juba hoiule anda, et ise saaksime ringi jalutada ja õiget aega sisenemiseks oodata. Dislikes: Peo meeletu lärm ühel ööl varahommikuni.

My stay was horrible. I was in Miami for only the weekend so it was important for me to sleep well to take advantage of the weekend. However, the smoke detector in my room was low battery so it was beeping. It started at midnight and woke my sister and I up. It continued to beep throughout the night, in intervals of 30 minutes. It did not stop until 4am, when the device died. I texted the hotel phone line after the second beeping and they said they wouldn’t be able to help until the next morning (which didn’t even happen). The concept of the virtual front desk is inconvenient unless you won’t need anything at all. Even when you do text the help line during their regular hours, they do not tell you a time when they will come help. For example, I texted for beach towels and they could not guarantee a time they would deliver them, just anywhere within their regular working hours of 9-5… this is not the staff’s fault. The staff was great. It is the way management has set up this “virtual front desk”. I would not recommend to stay here unless you literally have no other option, and hopefully your smoke detector is not low battery like ours was.

We will not stay at this hotel again as South Baech has many quality hotel options available. Likes: Good location. A/C worked well. Dislikes: While I like the old Art Deco style, it still does not excuse the lack of maintenance such as leaking faucets that dripped all night, tub that needed re-caulking and other general issues. We arrived (with several pcs. of luggage) at our check in time, 4:00 PM, only to be told it would be closer to 5:00 PM. When asked about the delay the hotel said house keeping was way behind on getting rooms ready.

Acorde, con cosas para mejorar. Likes: Muy bien ubicado a pasos de todo. La habitación es amplia y cómoda. Muy bien la ducha. Cuanta con plancha y secador de pelo. Ofrecen toallones para la playa. Dislikes: Le falta iluminación, tiene muy poquísima luz en el estar y el dormitorio. Estuvimos 3 dias completos y en ningún momento han pasado a retirar la basura ni a sugerimos cambio de toalla. Uno de los colchones merece un cambio.

-quarto espaçoso. Localização perfeita pra quem quiser curtir Miami beach

Alloggio in posizione ottima e comodo ma la pulizia dovrebbe essere curata maggiormente Likes: Posizione incredibile, dietro ocean drive, sulla Collins, due sdrai in spiaggia compresi, bici noleggiabil con app, camera spaziosa, bagno grande Dislikes: La biancheria non era pulita, chiesto di cambiarla e ci è stata data di nuovo con macchie, sembrava non lavata. Nella hall si sa un odore non piacevole.

Likes: Tres bien situé. Bon rapport qualité /prix. Dislikes: Très peu de personnel, la réception n´est ouverte que quelques heures par jour et beaucoup de problèmes internes. L'hotel a essayé de tout automatiser pour réduire la main d'oeuvre et cela se ressent fortement dans l'experience (personne pour recevoir les bagages le matin, dificultés au moment du check in...)

Likes: Location is just perfect. Very close to beach and ocean drive and quite at night Dislikes: There were a small „kitchen” but without a single cutlery or plate

Peaceful stay in a beautiful area

Room is clean. However, lighting is dim; and more shelves and drawers are desirable. We are not used to laying everything on the floor.

We live it. Have stayed there three years in a row

Dislikes: Brak czajnika elektrycznego oraz prysznic wychodzący ze ściany czyli brak możliwości elastycznego strumienia

When we arrived we thought the hotel was closed. Not the vibrant hotel we visited a few years ago. Carpeting in public areas needed a good clean. No drawers in room and furniture tired. Our bed broke - handyman very good and fixed it quickly - and mattress sloped towards middle.

Nie wieder werden wir dort buchen! Eine Katastrophe Likes: Die Lage Dislikes: Die abgebildeten Fotos auf booking waren von dem gleichnamigen Hotel nebenan….Zimmer für 4 Personen gebucht. Zummer nur für 2 Personen hergerichtet. Handtücher dreckig!!! Einfach eklig!

Bon emplacement mais pas idéal sans réception physique Likes: L’emplacement parfait pour visiter Miami Beach, le petit balcon pour prendre le petit déjeuner Dislikes: Le second lit pas prêt à notre arrivée juste après le vol, à nous de chercher les draps à l’accueil et de faire le lit après 12h de voyage. Difficile de joindre le personnel pour trouver les draps…

Great place with great management. Will stay there again!

Likes: sehr gute Lage und eine App, die den Aufenthalt deutlich erleichterte; bei Fragen gab es direkt Hilfe und es wurde gelöst (Batterien der TV Fernbedienung waren leer); sehr stilvoll und hochwertig eingerichtet. Lage zu Miami Beach ideal, Shops und Restaurants nebendran. Dislikes: Zimmer hatte keinen Ausblick, bzw. Blick auf ein anderes Gebäude

Emplacement top, au coeur de tout. Chambre correcte . Seul bémol eviter le vendredi et week-end car boite de nuit donc nuit blanche

The sheets were dirty upon check-in. We text & called to get fresh sheets. They were brought to us hours later & were only dropped off. They did not service the room. They said I did not “pay for it;” however I not recall any option to add this - thought it was a guarantee. The positive was the location.

Dislikes: In der Beschreibung steht, es gäbe einen Balkon. Dies trifft nicht ganz zu, da der Balkon lediglich als Haupteingang in die Verschiedenen Wohnungen führt. Also man hat kein separater Balkon für sich.

Likes: Location, comfy bed and size of room.

- O quarto é enorme Localização sensacional

Hotel perfetto per un soggiorno breve. Posizione fantastica e camere spaziose per Miami. Costi ok. Likes: La posizione comoda e la location in generale Dislikes: Durante il pernottamento sembrava di aver prenotato un monolocale intero, ma non era così. La colpa non è di Kasa, ma probabilmente di Booking.

Miami Likes: Ottima posizione,molto vicina ad Ocean drive. Stanza grande con macchina da caffè. Hotel che per soggiorni brevi va bene, non lo consiglierei per soggiorni lunghi. Dislikes: Esperienza di check-in negativa, è tutto automatizzato ma poco chiaro. Abbiamo sbagliato edificio e un addetto è stato scortese con noi, continuando a darci la colpa e con risposte anche poco educate. Non c'è personale quindi devi scrivere per qualsiasi cosa e spesso non ottieni risposta subito. La finestra della camera era semi aperta, ci hanno detto che era normale ma non ci è sembrato molto normale. Camera che potrebbe essere un po' rimodernata. Anche per quanto riguarda il deposito bagagli non c'era nessuno,siamo stati fortunati a trovare una signora delle pulizie che ci ha aperto la stanza dove posare le valigie.

Très bon séjour ! L’emplacement est vraiment idéal, tout est facilement accessible à pied avec énormément de restos aux alentours. Le personnel est réactif et efficace même si le contact se fait uniquement par e-mail. Le service de chambre est impeccable. Petit bémol : les chambres commencent à montrer quelques signes de vieillissement. Sinon, je recommande.

Péssima experiência, recebi uma mensagem informando que precisariam atrasar 30 minutos, quando passou esse tempo recebi uma mensagem informando que o quarto estava pronto, me dirigi ao hotel, quando cheguei lá havia uma pessoa limpando, tive que aguardar mais 30 minutos. Quando foi para fazer o check out solicitei um tempo a mais para compensar o tempo que tive que aguardar, os mesmos informaram que eu teria que pagar para postergar em uma hora minha saída. Fora tudo isso, o quarto não condiz com as fotos, havia até uma goteira no closet.

Likes: Amei! Excelente localização, acomodações ótimas, funcionários muito simpáticos! Superou nossas expectativas.

Likes: Emplacement parfait, la chambre très propre. Petit bémol, pas très bien insonorisé.