10/10 Exceptional
I loved Kasa Niche! The room I had was clean and modern. The price was fantastic and allowed me to visit my new great granddaughter for the week of Christmas. It is definitely a different experience than a hotel. For one, the virtual check-in. The only problem really that occurred was that when I got there (and they do have an unload zone right in front) I accidentally locked my car keys and phone in my car when I had just gotten my last load of stuff to carry up. Not having the key code to get in created a problem in addition to it being around 4 pm on Christmas Eve. I didn't have a phone to call to get assistance from them but stopped and got a nice man going into the underground parking lot to call them for me. I'm not sure if he ever did get through because he had things to do and said he would stay on hold after 15 min. and tell them I was locked out. I eventually managed to catch the door as someone else went in. And quite luckily remembered the code to my room so I was able to charge up my Mac air and call AAA to get in my car. All in all it just takes a little adjustment to get used to a more modern technological way to do things but well worth it for a better priced accommodation. They have mini-splits in the room and although I was unable to get a room with a bathtub, the shower was nice and big. They also had just gotten a new single use coffee machine downstairs that was supplied with Dove hot chocolate, Peet's coffee, green tea and other choices. They had a basket of banana's to help yourself to. The microwave was in the lobby with a breakfast bar, paper plates and silverware. The ice machine was also on the ground floor (2 levels) and had filtered water so you were able to use the water pitcher provided in your room to have good water to drink. After my mishaps upon check-in I had no problem asking questions and getting an immediate response. You do have to pay for parking but due to free Parking on Christmas I only paid $22.75 for the entire week I was there. Another nice thing was that your code did not expire right away on the day I checked out like it always does in every hotel I have stayed at. The staff that was there during the day were very pleasant and helpful. One way they cut down on costs is by not having daily maid service which suits me just fine. There was a linen closet in the hallway on my floor that I had access to more towels if I needed them and they had a laundry room with free washers and dryers for my convenience. I truly enjoyed my stay there, especially the price and technological advances popping up around us. It was well thought out and I was impressed with simple, better functioning, cost effective solutions and vibrant decoration of the room. I most certainly will look for accommodation's through Kasa Niche before any other commercial hotel accommodations.. Also, the security level of the Kasa was far better than any other place with key cards that I've stayed at, just don't lock your phone and keys in your car!!!