Reviews of The Hotel Castro San Francisco

8.8 Excellent915 reviews

Timberlynn Mitchell • Nov 12, 2026
Expedia
10/10 Exceptional
I love how close it was to everything. Food and grocery stores were close by it was in a walkable neighborhood and everyone was nice. The room was clean and the perfect size for one person. It definitely big enough for two people. Would definitely stay here again
Amanda Kidwell • Nov 10, 2026
Expedia
10/10 Exceptional
Once you complete the pre-check-in process, everything ran super smooth. Awesome location, beautiful space. Would happily stay again.
Timberlynn M • Nov 7, 2026
Google Business
10/10 Exceptional
First time in San Francisco and staying here and it was the best decision! The location was close to a lot of restaurants and bars! So convenient that a grocery store was across the street. The room was spacious for just me and hotel was easy to navigate. Would definitely recommend staying here!!
Evelyn Ibarra • Nov 7, 2026
Hotels.com
10/10 Exceptional
This hotel is great for a quick stay in the Castro area. The rooms are small so you can stay longer than a weekend in SF but be warned that the hotel room will feel smaller if you have a lot to unpack. I had the room with two twin beds. I only stayed 2 nights so I did not mind that there is no front desk. Rooftop has a nice view. Location is perfect. Street parking can get complicated since you are near mostly 2 hour parking zones during the weekdays. I had no problems with the check in process.
Aliza • Nov 6, 2026
Airbnb
8/10 Very good
My stay for the week was very nice. I had some issues with the tv and coffee maker not being clean but the team was very responsive, fixed the issues, and even offered me a gift card for coffee at a local shop to make up for the problem. Would definitely stay at the Hotel Castro again.
Christina McDill • Nov 2, 2026
Expedia
10/10 Exceptional
Great hotel, no bar or restaurant but Close to everything.
Elijah • Nov 2, 2026
Booking
10/10 Exceptional
Likes: Everything Dislikes: Small rooms but still worth it
Elijah • Nov 2, 2026
Booking
10/10 Exceptional
Likes: Everything Dislikes: Small rooms but still worth it
Ashley LeBar • Nov 1, 2026
Google Business
10/10 Exceptional
Carolyn Giannini • Oct 30, 2026
Google Business
10/10 Exceptional
Such a gem with thoughtful details in a great central location.
Shawn Trib535 Account • Oct 27, 2026
Google Business
10/10 Exceptional
This was a perfect hotel for my needs. No fuss, no hassle. You get your code and go in and your room is ready. There is a bus stop right by the hotel, dry cleaners on the corner, Post Office, Walgreens, and a local Market (little $$$) but super convenient. The style is great, the rooms are unique and the bed is big and soft, I had my own little balcony and don't forget about the 5th floor. Two beautiful seating areas and what a great rooftop view.
Ken Young • Oct 25, 2026
Expedia
10/10 Exceptional
If you're looking for a unique stay in the Castro, the Hotel Castro is perfect! The rooms are cozy but very charming and perfect for 1-2 travelers. There's a grocery store right across the street, and excellent coffee shops and dining options within walking distance. If you're into nightlife, there are bars and clubs just around the corner.
SERGIO AUGUSTO GALARDA ABUD • Oct 20, 2026
Hotels.com
10/10 Exceptional
Rebecca Mae Kravitz • Oct 19, 2026
Google Business
6/10 Rating
Nice rooms and location but the doorman is virtual so nobody is able to assist with bags. We came on a Sunday and their laundry mat partner was not open so left us in a tough position during our honeymoon with our bags at the end of our trip. They also wouldn’t just refund us 1 month prior. Having an in person concierge is invaluable for customer service.
manuel dominguez • Oct 19, 2026
Hotels.com
10/10 Exceptional
A great place to stay in the Castro area!
Rich Walsh • Oct 18, 2026
Google Business
10/10 Exceptional
Great experience. Hotel was very accommodating and commutative. Early check-in request was honored which simplified things considerably. Bed - super comfy. Lovely terrace. Room 403 in back of hotel was quiet and clean. Would be helpful if some silverware was provided. Also walls are not thick but thankfully other guests were pretty considerate. Luggage storage on a Sunday was easier than I anticipated (UPS store).
William Patterson • Oct 17, 2026
Expedia
10/10 Exceptional
This was the perfect place to stay if you wanna stay in the Castro. Extremely well located… There’s an incredible market across the street to pick up some food and snacks… all of the bars and restaurants are within walking distance… I would 100% stay there again when in San Francisco…
Jan • Oct 17, 2026
Booking
8/10 Very good
Likes: Great location in the heart of the Castro. Dislikes: Seriously overpriced. Also, hotel did not respond to three requests about data protection for the mandatory online check in.
Ivan • Oct 16, 2026
Google Business
4/10 Rating
Rooms are tiny, runny sink and toilet, the most uncomfortable couch I’ve ever sat on. Then they message after I booked and paid to tell me they accidentally overbooked and I had to find another hotel. Not worth the cost. Oh, and did I mention there is not co coverage or front desk?! It’s virtual, and a nightmare.
KARL FILLIP • Oct 16, 2026
Hotels.com
8/10 Very good
k f • Oct 7, 2026
Google Business
6/10 Rating
Great location with small but very well appointed rooms. Rear room had a delightful deck and was very quiet despite the street festival on Sunday. With the Muni stop a block away, it's a central location for heading east downtown or west farther out. No car needed if staying in the city. Breakfast options in the neighborhood are limited for early risers but Poesia Cafe was a standout and you can stock up at Mollie Stone's across the street. I did both. Only complaint: the post check in and out is through an AI robot. Ugh.
Diego • Oct 6, 2026
Booking
8/10 Very good
Muy aconsejable para pasar un par de noches en San Francisco Likes: La decoración del lugar
Jonathan Olives • Oct 6, 2026
Google Business
10/10 Exceptional
I was a little dubious at first with a hotel with no management on site but the team remotely managing our stay were very helpful and informative and we're constantly in touch if we needed anything/had any problems. They've organized things very well here and we'd definitely come back.
Freedom25739384390 • Oct 6, 2026
Tripadvisor
10/10 Exceptional
Delightful Great location with small but very well appointed rooms. Rear room had a comfortable outdoor deck and was very quiet despite the street festival on Sunday. With the Muni stop a block away, it's a central location for heading east downtown or west farther out. No car needed if staying in the city. Breakfast options in the neighborhood are limited for early risers but Poesia Cafe was a standout and you can stock up at Mollie Stone's across the street. We did both. And a roof top deck and responsive management seal it. Highly recommend.
Cara Nader • Oct 4, 2026
Hotels.com
10/10 Exceptional
What a cute little place! I appreciate how well it was decorated. It fit very well in the neighborhood. The room was incredibly clean and I was pleasantly surprised by the efficient small room features like the fridge drawer, garment and hanger cabinet and gorgeous little patio. The hair dryer was the best hair dryer I've used in a hotel in my entire adult life. That alone gets you five stars. The shower and bath were magnificent and definitely something I'll remember when I remodel my bathroom. The lighting, showerhead, towels, all amazing! It's also perfectly situated in the neighborhood for a show at the theater. I highly recommend stopping by the historic Twin Peaks gay bar down the street. It's a neighborhood bar, cash only, but the bartenders and customers are the sweetest people on earth.
Jimmy S • Oct 2, 2026
Google Business
10/10 Exceptional
RAPHAEL • Oct 2, 2026
Booking
9/10 Excellent
Maggie • Oct 2, 2026
Airbnb
10/10 Exceptional
Awesome location - super cute and clean
Kyle Trudeau • Sep 29, 2026
Expedia
10/10 Exceptional
I wasn't sure how it was going to go with No front desk person. But it was very easy and smooth. My room was a perfect little cozy place, big windows letting in natural light. I had a backyard ground floor room. Felt very home like. The rooftop patio gives awesome views. The location is incredibly convenient for all things castro. Will absolutely stay here again and again.
Armando Villalpando • Sep 28, 2026
Hotels.com
6/10 Rating
The main reason to stay at Hotel Castro is the location. You’re literally a block or two from all the bars and right in the middle of the Castro, which is incredibly convenient. The hotel itself is nice and the rooms are well decorated, although they are on the smaller side. It’s a self-check-in hotel, so all communication is done online, which was fine for us since we only stayed one night and didn’t need anything during our stay. One thing to note is the noise. I’ve stayed here before on a lower floor and this time on the fourth floor, and both times you could hear a lot of what was happening within the building, particularly the pressure and mechanical sounds of the elevator going up and down. It’s a very small building that was converted into a hotel, and you can definitely tell it wasn’t originally designed to function as a traditional hotel.
Hanna Carlson • Sep 26, 2026
Hotels.com
10/10 Exceptional
It was. a lovely stay. Hotel was clean and beautiful but a bit quiet given no human staff were present. It was still cool aside from the quietness
Patricia PERDOMO • Sep 22, 2026
Expedia
10/10 Exceptional
Perfect location, clean comfortable and useful amenities which helped me so much with an item I forgot to pack.
Jeffrey Driver • Sep 21, 2026
Expedia
10/10 Exceptional
Perfect stay, castro at your doorstep.
Alison Caplan • Sep 14, 2026
Hotels.com
10/10 Exceptional
Sydnee Over • Sep 12, 2026
Expedia
8/10 Very good
Alberto • Sep 11, 2026
Booking
10/10 Exceptional
AlbertoA1534 • Sep 10, 2026
Tripadvisor
10/10 Exceptional
Spot on Everything went smooth. The Hotel is located in one of the coolest neighbourhoods in San Francisco. Our hosts were very helpful and the apartment is clean, designed with good taste and the latest technology. It was a pleasure staying at The Hotel Castro. Highly recommended.
MamaPod69 • Sep 10, 2026
Tripadvisor
10/10 Exceptional
Hotel Castro is our favorite! We've stayed in many different properties and neighborhoods in SF over the years with differing experiences. Our three night stay at Hotel Castro is our favorite! Our room was clean, well maintained, fully stocked and oozed style. So much fun! We appreciated the Nespresso machine and the water kettle in the room. The grocery store right across the street was great for snacks. We would sit on the patio in the mornings and watch the quaint, vibrant neighborhood wake up. Many great restaurants all around this neighborhood as well. And our room was quiet even though it was a busy holiday weekend. The Castro neighborhood is great for getting around SF via public transportation (convenient bus lines, historic streetcar, and metro station within a block). We attended a concert at the beautifully restored Castro Theater on one night of our stay. It was great to just walk a block back to the hotel afterwards. We can't wait to come back!
Juan Santiago Rodriguez • Sep 9, 2026
Google Business
10/10 Exceptional
260krisr • Sep 9, 2026
Tripadvisor
10/10 Exceptional
Room w a view Quaint, clean, modern and in a neighborhood that has great restaurants and clean streets! Yes I said that and it is San Francisco. Also a very nice rooftop area to take in the city.
Natalie Myers • Sep 9, 2026
Expedia
2/10 Rating
I booked this property for my wife while I had surgery at CPMC. She arrived after my surgery and there was zero parking for blocks. She didn’t even end up staying at the property. When we contacted the property they declined to refund. The property is virtual check with no humans working on the site to assist. There was one line in the property descriptions which read, There is no onsite parking. I guess I should have realized that meant no parking within blocks. My Bad!
Kemal • Sep 9, 2026
Booking
7/10 Good
Daniel Frisch • Sep 6, 2026
Expedia
10/10 Exceptional
Is the most unique, detailed, well designed room for comfort & function that I’ve ever stayed in. Lights that dim, including the bathroom, smart speaker for music, entertainment, and information. Highly recommended for the location, rate, and ease of checking in. Would definitely stay again.
JD Cargill • Sep 4, 2026
Google Business
10/10 Exceptional
The Hotel Castro was filled with surprise and delight moments. It has all the amenities you need and many you didn’t know you needed until now - like using refillable glass bottles at their purified water station instead of adding more disposable plastic into the world. It is in the most ideal and walkable location. From their rooftop deck and Libby bar to the beautiful grocery store right across the street to the incredibly historic neighborhood - this self-controlled experience is one for the books. While I never saw the staff, I communicated with them via text nonstop. There was no doorman, but the codes always worked. There was no daily housekeeping, but there was always a maid around to get more towels. (I didn’t need any!) and did I mention the room had a balcony you could step out on and people watch, scan the history of 18th, and just kind of feel like you’re in the center of one of the most culturally rich neighborhoods in the world.
Max Hyams • Sep 3, 2026
Expedia
10/10 Exceptional
Good stay. Only issue was communication with actual human beforehand
Tyler Pinckard • Sep 3, 2026
Expedia
10/10 Exceptional
MITCHELL FLORES • Sep 1, 2026
Expedia
10/10 Exceptional
This was my first time staying at a hotel with a virtual check-in and staff made it easy for me to understand. They were communicative and provided detailed instructions that were easy to follow, I did not have any issues. My room was cozy and clean with a nice view. I would have already recommended friends to stay here vs becks lodge.
Rex Liu • Aug 29, 2026
Orbitz
10/10 Exceptional
mackenzied595 • Aug 22, 2026
Tripadvisor
10/10 Exceptional
🌈 Perfect hotel if you’re planning on being in the Castro. Easy check in process, great location, nice amenities and a really cool vibe!
Amy Robison • Aug 20, 2026
Google Business
10/10 Exceptional
A magical experience! The Hotel Castro is modern-yet-homey in a great location. They've thought of everything to make your stay comfortable and fun. Make sure to spend some time enjoying the views from the roof deck!

Timberlynn Mitchell • Nov 12, 2026
Expedia
10/10 Exceptional
I love how close it was to everything. Food and grocery stores were close by it was in a walkable neighborhood and everyone was nice. The room was clean and the perfect size for one person. It definitely big enough for two people. Would definitely stay here again
Amanda Kidwell • Nov 10, 2026
Expedia
10/10 Exceptional
Once you complete the pre-check-in process, everything ran super smooth. Awesome location, beautiful space. Would happily stay again.
Timberlynn M • Nov 7, 2026
Google Business
10/10 Exceptional
First time in San Francisco and staying here and it was the best decision! The location was close to a lot of restaurants and bars! So convenient that a grocery store was across the street. The room was spacious for just me and hotel was easy to navigate. Would definitely recommend staying here!!
Evelyn Ibarra • Nov 7, 2026
Hotels.com
10/10 Exceptional
This hotel is great for a quick stay in the Castro area. The rooms are small so you can stay longer than a weekend in SF but be warned that the hotel room will feel smaller if you have a lot to unpack. I had the room with two twin beds. I only stayed 2 nights so I did not mind that there is no front desk. Rooftop has a nice view. Location is perfect. Street parking can get complicated since you are near mostly 2 hour parking zones during the weekdays. I had no problems with the check in process.
Aliza • Nov 6, 2026
Airbnb
8/10 Very good
My stay for the week was very nice. I had some issues with the tv and coffee maker not being clean but the team was very responsive, fixed the issues, and even offered me a gift card for coffee at a local shop to make up for the problem. Would definitely stay at the Hotel Castro again.
Christina McDill • Nov 2, 2026
Expedia
10/10 Exceptional
Great hotel, no bar or restaurant but Close to everything.
Elijah • Nov 2, 2026
Booking
10/10 Exceptional
Likes: Everything Dislikes: Small rooms but still worth it
Elijah • Nov 2, 2026
Booking
10/10 Exceptional
Likes: Everything Dislikes: Small rooms but still worth it
Ashley LeBar • Nov 1, 2026
Google Business
10/10 Exceptional
Carolyn Giannini • Oct 30, 2026
Google Business
10/10 Exceptional
Such a gem with thoughtful details in a great central location.
Shawn Trib535 Account • Oct 27, 2026
Google Business
10/10 Exceptional
This was a perfect hotel for my needs. No fuss, no hassle. You get your code and go in and your room is ready. There is a bus stop right by the hotel, dry cleaners on the corner, Post Office, Walgreens, and a local Market (little $$$) but super convenient. The style is great, the rooms are unique and the bed is big and soft, I had my own little balcony and don't forget about the 5th floor. Two beautiful seating areas and what a great rooftop view.
Ken Young • Oct 25, 2026
Expedia
10/10 Exceptional
If you're looking for a unique stay in the Castro, the Hotel Castro is perfect! The rooms are cozy but very charming and perfect for 1-2 travelers. There's a grocery store right across the street, and excellent coffee shops and dining options within walking distance. If you're into nightlife, there are bars and clubs just around the corner.
SERGIO AUGUSTO GALARDA ABUD • Oct 20, 2026
Hotels.com
10/10 Exceptional
Rebecca Mae Kravitz • Oct 19, 2026
Google Business
6/10 Rating
Nice rooms and location but the doorman is virtual so nobody is able to assist with bags. We came on a Sunday and their laundry mat partner was not open so left us in a tough position during our honeymoon with our bags at the end of our trip. They also wouldn’t just refund us 1 month prior. Having an in person concierge is invaluable for customer service.
manuel dominguez • Oct 19, 2026
Hotels.com
10/10 Exceptional
A great place to stay in the Castro area!
Rich Walsh • Oct 18, 2026
Google Business
10/10 Exceptional
Great experience. Hotel was very accommodating and commutative. Early check-in request was honored which simplified things considerably. Bed - super comfy. Lovely terrace. Room 403 in back of hotel was quiet and clean. Would be helpful if some silverware was provided. Also walls are not thick but thankfully other guests were pretty considerate. Luggage storage on a Sunday was easier than I anticipated (UPS store).
William Patterson • Oct 17, 2026
Expedia
10/10 Exceptional
This was the perfect place to stay if you wanna stay in the Castro. Extremely well located… There’s an incredible market across the street to pick up some food and snacks… all of the bars and restaurants are within walking distance… I would 100% stay there again when in San Francisco…
Jan • Oct 17, 2026
Booking
8/10 Very good
Likes: Great location in the heart of the Castro. Dislikes: Seriously overpriced. Also, hotel did not respond to three requests about data protection for the mandatory online check in.
Ivan • Oct 16, 2026
Google Business
4/10 Rating
Rooms are tiny, runny sink and toilet, the most uncomfortable couch I’ve ever sat on. Then they message after I booked and paid to tell me they accidentally overbooked and I had to find another hotel. Not worth the cost. Oh, and did I mention there is not co coverage or front desk?! It’s virtual, and a nightmare.
KARL FILLIP • Oct 16, 2026
Hotels.com
8/10 Very good
k f • Oct 7, 2026
Google Business
6/10 Rating
Great location with small but very well appointed rooms. Rear room had a delightful deck and was very quiet despite the street festival on Sunday. With the Muni stop a block away, it's a central location for heading east downtown or west farther out. No car needed if staying in the city. Breakfast options in the neighborhood are limited for early risers but Poesia Cafe was a standout and you can stock up at Mollie Stone's across the street. I did both. Only complaint: the post check in and out is through an AI robot. Ugh.
Diego • Oct 6, 2026
Booking
8/10 Very good
Muy aconsejable para pasar un par de noches en San Francisco Likes: La decoración del lugar
Jonathan Olives • Oct 6, 2026
Google Business
10/10 Exceptional
I was a little dubious at first with a hotel with no management on site but the team remotely managing our stay were very helpful and informative and we're constantly in touch if we needed anything/had any problems. They've organized things very well here and we'd definitely come back.
Freedom25739384390 • Oct 6, 2026
Tripadvisor
10/10 Exceptional
Delightful Great location with small but very well appointed rooms. Rear room had a comfortable outdoor deck and was very quiet despite the street festival on Sunday. With the Muni stop a block away, it's a central location for heading east downtown or west farther out. No car needed if staying in the city. Breakfast options in the neighborhood are limited for early risers but Poesia Cafe was a standout and you can stock up at Mollie Stone's across the street. We did both. And a roof top deck and responsive management seal it. Highly recommend.
Cara Nader • Oct 4, 2026
Hotels.com
10/10 Exceptional
What a cute little place! I appreciate how well it was decorated. It fit very well in the neighborhood. The room was incredibly clean and I was pleasantly surprised by the efficient small room features like the fridge drawer, garment and hanger cabinet and gorgeous little patio. The hair dryer was the best hair dryer I've used in a hotel in my entire adult life. That alone gets you five stars. The shower and bath were magnificent and definitely something I'll remember when I remodel my bathroom. The lighting, showerhead, towels, all amazing! It's also perfectly situated in the neighborhood for a show at the theater. I highly recommend stopping by the historic Twin Peaks gay bar down the street. It's a neighborhood bar, cash only, but the bartenders and customers are the sweetest people on earth.
Jimmy S • Oct 2, 2026
Google Business
10/10 Exceptional
RAPHAEL • Oct 2, 2026
Booking
9/10 Excellent
Maggie • Oct 2, 2026
Airbnb
10/10 Exceptional
Awesome location - super cute and clean
Kyle Trudeau • Sep 29, 2026
Expedia
10/10 Exceptional
I wasn't sure how it was going to go with No front desk person. But it was very easy and smooth. My room was a perfect little cozy place, big windows letting in natural light. I had a backyard ground floor room. Felt very home like. The rooftop patio gives awesome views. The location is incredibly convenient for all things castro. Will absolutely stay here again and again.
Armando Villalpando • Sep 28, 2026
Hotels.com
6/10 Rating
The main reason to stay at Hotel Castro is the location. You’re literally a block or two from all the bars and right in the middle of the Castro, which is incredibly convenient. The hotel itself is nice and the rooms are well decorated, although they are on the smaller side. It’s a self-check-in hotel, so all communication is done online, which was fine for us since we only stayed one night and didn’t need anything during our stay. One thing to note is the noise. I’ve stayed here before on a lower floor and this time on the fourth floor, and both times you could hear a lot of what was happening within the building, particularly the pressure and mechanical sounds of the elevator going up and down. It’s a very small building that was converted into a hotel, and you can definitely tell it wasn’t originally designed to function as a traditional hotel.
Hanna Carlson • Sep 26, 2026
Hotels.com
10/10 Exceptional
It was. a lovely stay. Hotel was clean and beautiful but a bit quiet given no human staff were present. It was still cool aside from the quietness
Patricia PERDOMO • Sep 22, 2026
Expedia
10/10 Exceptional
Perfect location, clean comfortable and useful amenities which helped me so much with an item I forgot to pack.
Jeffrey Driver • Sep 21, 2026
Expedia
10/10 Exceptional
Perfect stay, castro at your doorstep.
Alison Caplan • Sep 14, 2026
Hotels.com
10/10 Exceptional
Sydnee Over • Sep 12, 2026
Expedia
8/10 Very good
Alberto • Sep 11, 2026
Booking
10/10 Exceptional
AlbertoA1534 • Sep 10, 2026
Tripadvisor
10/10 Exceptional
Spot on Everything went smooth. The Hotel is located in one of the coolest neighbourhoods in San Francisco. Our hosts were very helpful and the apartment is clean, designed with good taste and the latest technology. It was a pleasure staying at The Hotel Castro. Highly recommended.
MamaPod69 • Sep 10, 2026
Tripadvisor
10/10 Exceptional
Hotel Castro is our favorite! We've stayed in many different properties and neighborhoods in SF over the years with differing experiences. Our three night stay at Hotel Castro is our favorite! Our room was clean, well maintained, fully stocked and oozed style. So much fun! We appreciated the Nespresso machine and the water kettle in the room. The grocery store right across the street was great for snacks. We would sit on the patio in the mornings and watch the quaint, vibrant neighborhood wake up. Many great restaurants all around this neighborhood as well. And our room was quiet even though it was a busy holiday weekend. The Castro neighborhood is great for getting around SF via public transportation (convenient bus lines, historic streetcar, and metro station within a block). We attended a concert at the beautifully restored Castro Theater on one night of our stay. It was great to just walk a block back to the hotel afterwards. We can't wait to come back!
Juan Santiago Rodriguez • Sep 9, 2026
Google Business
10/10 Exceptional
260krisr • Sep 9, 2026
Tripadvisor
10/10 Exceptional
Room w a view Quaint, clean, modern and in a neighborhood that has great restaurants and clean streets! Yes I said that and it is San Francisco. Also a very nice rooftop area to take in the city.
Natalie Myers • Sep 9, 2026
Expedia
2/10 Rating
I booked this property for my wife while I had surgery at CPMC. She arrived after my surgery and there was zero parking for blocks. She didn’t even end up staying at the property. When we contacted the property they declined to refund. The property is virtual check with no humans working on the site to assist. There was one line in the property descriptions which read, There is no onsite parking. I guess I should have realized that meant no parking within blocks. My Bad!
Kemal • Sep 9, 2026
Booking
7/10 Good
Daniel Frisch • Sep 6, 2026
Expedia
10/10 Exceptional
Is the most unique, detailed, well designed room for comfort & function that I’ve ever stayed in. Lights that dim, including the bathroom, smart speaker for music, entertainment, and information. Highly recommended for the location, rate, and ease of checking in. Would definitely stay again.
JD Cargill • Sep 4, 2026
Google Business
10/10 Exceptional
The Hotel Castro was filled with surprise and delight moments. It has all the amenities you need and many you didn’t know you needed until now - like using refillable glass bottles at their purified water station instead of adding more disposable plastic into the world. It is in the most ideal and walkable location. From their rooftop deck and Libby bar to the beautiful grocery store right across the street to the incredibly historic neighborhood - this self-controlled experience is one for the books. While I never saw the staff, I communicated with them via text nonstop. There was no doorman, but the codes always worked. There was no daily housekeeping, but there was always a maid around to get more towels. (I didn’t need any!) and did I mention the room had a balcony you could step out on and people watch, scan the history of 18th, and just kind of feel like you’re in the center of one of the most culturally rich neighborhoods in the world.
Max Hyams • Sep 3, 2026
Expedia
10/10 Exceptional
Good stay. Only issue was communication with actual human beforehand
Tyler Pinckard • Sep 3, 2026
Expedia
10/10 Exceptional
MITCHELL FLORES • Sep 1, 2026
Expedia
10/10 Exceptional
This was my first time staying at a hotel with a virtual check-in and staff made it easy for me to understand. They were communicative and provided detailed instructions that were easy to follow, I did not have any issues. My room was cozy and clean with a nice view. I would have already recommended friends to stay here vs becks lodge.
Rex Liu • Aug 29, 2026
Orbitz
10/10 Exceptional
mackenzied595 • Aug 22, 2026
Tripadvisor
10/10 Exceptional
🌈 Perfect hotel if you’re planning on being in the Castro. Easy check in process, great location, nice amenities and a really cool vibe!
Amy Robison • Aug 20, 2026
Google Business
10/10 Exceptional
A magical experience! The Hotel Castro is modern-yet-homey in a great location. They've thought of everything to make your stay comfortable and fun. Make sure to spend some time enjoying the views from the roof deck!

Reviews of The Hotel Castro San FranciscoReviews of The Hotel Castro San Francisco

Reviews of The Hotel Castro San Francisco