For a truly unforgettable experience in San Francisco's iconic Castro District, there's no better place to stay than The Hotel Castro. Thoughtfully designed mini suites with modern amenities offer an intimate escape for travelers. Plus, each room showcases a unique mural of a historic LGBTQ+ hero, making your stay both stylish and meaningful. Our tech-enabled hotel offers self check-in at 4pm, 24/7 guest support by text, phone, or chat, and a Virtual Front Desk accessed via mobile device.

  • Community room
  • Hotel-style
  • City center

Availability

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Best rate guaranteed!

We’ll match it.

Our hotel experience

Your accommodation comes loaded with amenities and perks

24/7 Virtual Guest Experience team

24/7 Virtual Guest Experience team

Free high-speed Wi-Fi

Free high-speed Wi-Fi

High-quality bed & bath products

High-quality bed & bath products

Great location

Great location

Location

pin

4230 18th Street, San Francisco, CA 94114

Reviews

Total rating: 4.32 based on 569 reviews.
  • review score of 5 out of 5

    (Translated by Google) It was a little complicated at first because there's no front desk, and we didn't receive the confirmation code, but it wasn't the hotel's fault. We had to call customer service and the problem was solved. Other than that, everything was fine. (Original) Un poco complicado al inicio porque no hay un front desk, no recibimos la clave de confirmación, pero no por tema del hotel, tuvimos que llamar a la asistencia telefónica y se solucionó el problema, fuera de eso todo em orden

    From Google Business • Feb 11, 2026

    Arturo Rangel

  • review score of 5 out of 5

    Heart of Castro Likes: Amazingly high tech interaction. The room was a bit small for two instead I would suggest reserving the larger rooms Dislikes: N/A

    From Booking • Feb 03, 2026

    Lewis-Farrell

  • review score of 4 out of 5

    Great location, good rooms, frustrating bots Likes: Good location, usually has availability; most spots around there going out of business Dislikes: Their already-remote check in and entire team service was functional before, they're using really bad bots now so expect a lot of confusing / stupid back and forth for basic questions

    From Booking • Jan 28, 2026

    Fern

Policies

Accommodation policies

  • Check-in: After 4 pm
  • Checkout: Before 11 am
  • No smoking of any kind
  • No pets
  • No parties or events
  • Can't receive mail or packages

Cancellation policy

The cancellation policy depends on the rate plan you select when you book.

Learn more about cancellation policies

Terms

  • We may pre-authorize your credit card up to $250 as a damage deposit.

  • For your safety and the safety of our communities, all guests must consent to our Privacy Policy and acknowledge that Kasa may perform a background screening during the booking confirmation process.

Read our full terms and conditions

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