6/10 Rating
For our last night in NYC, we opted for a Mint House apartments in FiDi, and despite rooms being stunningly designed and very spacious, we faced several disappointments.
As we arrived relatively late for the check-in, we kindly asked for a late checkout (at last extra hour), which we were denied (understandable).
When booking the room, we chose the Studio room option as it included kitchenette (importantly, a photo of a stove in Booking platform for this room time!). However, the room only included a sink and a microwave. When asking at reception why the photo of the room included stove for cooking, the response was ‘these are just generic photos’, which is misleading and quite frankly unfair to the guests. No option to change was offered.
Lastly, seemingly great looking bathtub turned out to be dirty and had some hair in it.
We had very high expectations of the place, however, for the price, you can find better facilities with much friendlier service in NYC. Would not be back, unfortunately.