Reviews of Mint House Dallas Downtown by KasaReviews of Mint House Dallas Downtown by Kasa

When I first picked this hotel I didn’t realized we were going to stay at the 49th floor.Awesome view .The hotel looks good, the room vas nice and updated, simple but effective . We had issues finding the entry for the parking ,we didn’t really see the hotel sign and it took us a while to figure out how to exit the parking ( I couldn’t find the email with the parking fee payment confirmation .You need to take 3 different elevators to get to your room( Hotel is at the 49 and 50th floor.Also not much privacy in the room unless you close all the curtains ( both room on our right and left could see us ) .With no employee on site the experience is a little sterile. Overall I think it’s a good ,affordable and convenient hotel .

Great place to stay in Downtown Dallas Likes: Second stay at Mint House in Downtown Dallas. Great location. Very nice spacious room. Good amenities including washer and dryer in the unit. Clean and well maintained. While we were there for pleasure, this would be an ideal location for a business stay. Dislikes: The instructions and other key information (room number and access code) were not emailed until a little after 3pm and we were therefore unable to park without paying the hourly rate when we arrived at the property at 2:45pm. The Mint House resource on site was very helpful and quickly resolved the issue, but it could easily have been avoided if the email was sent an hour or so before 3pm. Other than this relatively minor issue, everything else was great.

Likes: The views and room Dislikes: The location and views

Mint House is way better than a hotel, for price, views and comfort! Likes: Right in the heart of downtown, amazing views in our 50th floor room! The room is spa and efficient, has everything you could need. Check in was a breeze, when you followed the very detailed instructions Mint House provided!! I was nervous based on others’ reviews. We ran into Jacob who worked there and was so helpful and kind. Would stay here again!! Dislikes: I’m just nitpicking, because we loved it. We prefer a firmer pillow, these were soft (but still nice). And there was a record player to enjoy, but most of the records were broken, not to mention no needle on the player! Would have been fun!!

You wont regret staying here This uas to be one of the nicest rooms I’ve ever stayed in. We stayed on the 50th floor and the of Dallas was worth the trip alone. Very clean and spacious room. Highly recommend

Bien mais doit mieux faire Likes: L'emplacement, la vue du 50ème étage. Dislikes: L'absence de réception, piscine, mauvais entretien de certains équipements de la chambre (meubles de piètre qualité et abîmés).

My wife and I tried to stay here on Halloween 2025 and were not able to due to the state of the bedding. We notified the concierge when we discovered our soiled linens and no action was taken to resolve the issue. We left the hotel, notified them and followed up with guest services the following day. They chose to blame the problem on us which was disappointing. I would avoid staying here based on my experience.

My wife and I tried to stay here on Halloween 2025 and were not able to due to the state of the bedding. We notified the concierge when we discovered our soiled linens and no action was taken to resolve the issue. We left the hotel, notified them and followed up with guest services the following day. They chose to blame the problem on us which was disappointing. I would avoid staying here based on my experience.

The tower club was amazing. The elevator situation was a little confusing, but we navigated it. The hot water took quite a long time to come on and be aware that there is a significant of charge for housekeeping. The views are amazing and it is walkable to some great restaurants.

Great location. Wonderful views of the city. Good gym.

A little difficult to find but well worth it! Has Incredible views of Dallas. Ask to stay on the south side of the building for the best angles

Location great. Views great. Beautiful room........ but unfortunately the walls were WAY TOO THIN . We heard too much from the room next to us . Woke us up at 5 am. You can even hear when the room next to you opens their blinds. Which is kind of insane.there is also no front desk or anyone in person to help. Didn't really bother us but it might bother others. Overall it would be 5 star if we couldn't hear the rooms next to us all night and day. I'm my opinion there's no reason to pay this much money for a room that you can hear from people around you that much

One of the best stays we’ve ever had. Stayed on the 50th floor with amazing views of Dallas. Room was very clean and spacious. Recommend 100%

This was a great place until..... You can't sleep. I took this video at 11pm on a Friday night. There was zero sleeping. CRAZY LOUD!! right above a club or event with a live band! Omg the walls were shaking.

It was a very beautiful air bnb, my only complaint was during the night our lights went out in some of the rooms but not all, the bathroom lights did not turn on so we just left early that morning, a little inconvenient but that’s all.

Nice place just hard to find and no help onsite

Clean, nice, and spacious room. Great view.

Great place to stay

What an amazing experience. It’s basically an apartment. It was absolutely beautiful will absolutely be staying here again when/if I come back to Dallas.

Not having any human beings to interact with was on the worrisome side of dystopian, especially when the elevator on floor 49 didn’t work for 15 minutes inexplicably, and the stairs that led to floor 48 led to a locked door at floor 48.

Clean room excellent stay!!

The Mint House was a really cool place to stay. It is really more like a 50th story apartment than a hotel. We thought it was great and will come back next time we are in town.

Likes: Really classy, beautifully furnished with an amazing view. Also very quiet Dislikes: The a/c was somewhat fiddly. I had a very cold bathroom but not enough a/c in the living area.

This place was excellent. The view was beautiful, photos don’t do it justice. Location was great, we were within walking distance of anything we needed. Building was quiet and very clean with a fantastic cocktail bar two floors below us and a great little breakfast place on the main floor. Would stay here again in a heart beat!

It was difficult to get assistance, and the support staff at the entrance was akin to security as opposed to support (i.e., were not particularly friendly).

Staff was courteous,place was nice

Clean room Great views.

Likes: Everything was perfect Dislikes: Everything was great

I'd stay here again now that I know what to expect and became familiar with the building Likes: I liked the bedroom. Bed was very cozy. LOVE the view of Dallas. I felt safe Dislikes: The TV channels were on for the first night, then all become unavailable. The dryer didn't dry my clothes well. Wish there were more silverware, pots, etc.Wish I knew more about the amenities like the restaurants on property and in the general area.

The room was so spacious, loved the little kitchenette area and the view from the 49th floor was amazing. The bed very comfortable. Great sheets and towels. The bathroom was also huge as was the shower. The shower was the only disappointment, it should have a shower wand wand

The information with the code to the garage, elevator, and the room was sent via email too late, when I was already driving to Dallas. When I sent a text requesting this info it took too long to respond. I had to wait at the entrance to the garage for a representative on the phone to respond for over 20 minutes. I was blocking the entrance to the garage. It was the most unpleasant experience I've had.

Great spot, nice view, would recommend. Likes: In the middle of the downtown, Santander skyscraper, great location, parking spots underneath the building. Dislikes: N/A

Dislikes: The sheets on the bed had a big stain like they where not wash

Great stay!

Rooms were very quiet. Make sure you read the welcome email so that you understand the parking and elevator situation. Kind of odd feeling bc you check in and leave without ever actually speaking to anyone. But there are food and drink stops all within 2-3 blocks so that was convenient. Definitely would stay again.

It was definitely different from your average hotel in not meeting someone at the front desk. Email was pretty clear with directions on checking in, parking and coming in and out. 2 bedroom suite was spacious, clean, and beds were comfortable. Will probably book here again if in the area.

Amazing views, friendly staff plus the level of security to get in the hotel and to your room just makes you feel 💯 safe. Love the bar on level 48.

The room was great, we had no issues. Very clean and nice.

Best hotel

Awesome service and very clean!

Great place to stay in the Dallas area. Make sure you get all the information prior to check-in. The check process is a little different and you don’t need anyone in parking was not the best.

I'm never staying there again. Likes: The location. Dislikes: My toilet clogged shortly after getting settled. It was late at night so they didn't have anyone to help me with that. The next day they moved me to another room. Instead of upgrading, or at least giving me a comparable room, they downgraded to a less comfortable room. I found the check in procedure to be a little more complicated. I don't like staying in a hotel without a proper front desk. My room code didn't work in the garage on my way out so I had to request a new code.

I stayed here with my partner for a little anniversary getaway weekend and we were very, very impressed. This is definitely a unique experience in a unique location, but it’s absolutely worth the few hoops you have to jump through — so let me share some tips! The hotel is located on the 49th and 50th floors of the Santander/Thanksgiving Tower in downtown Dallas. The building is shared with offices and residential units, so parking and navigating can be a little confusing at first. There are garage entrances and exits on either side of the tower, which is super convenient. If you pay for parking through Mint House (totally worth it), you get in/out privileges for your whole stay. That means you can come and go freely without paying again each time. The elevators are kind of futuristic and might throw you off at first. You select your floor on the screen outside the elevator, and then it tells you which elevator to take. If you’re parked on-site, just find the garage elevators and hit the big “1” on the screen to head to the lobby. From there, the high-rise elevators will be right in front of you. Pick floor “48,” ride up, and then walk to the end of the hallway where you’ll see a big Mint House sign and their mini front desk, plus the elevators that take you up to your room. Yeah, it’s a bit of a process to get to and from your room, and I can see how that might turn some people off. But honestly, the views from these rooms make it all worth it. I’m pretty sure these are the highest hotel rooms in all of Texas, even taller than the nearby Sheraton by five floors. So if great views are your thing, this place delivers big time. That said, it’s probably not the best choice if you’re scared of heights. The room itself was simple, but very clean and tidy when we arrived. The bed was comfy — the pillows, not so much. The shower had low water pressure and the showerhead was a little loose, which caused some leaking, but the overall shower setup was beautiful and spacious. The high-quality Public Goods toiletries were a nice touch too. There are also public restrooms on each floor, which more hotels should honestly consider, especially for families. The AC worked great. The ceiling fan, not so much. Overall, we had an amazing stay at this one-of-a-kind hotel and would love to come back sometime soon. We didn’t try the Tower Club because the prices were kind of ridiculous, especially with so many better and more affordable restaurants nearby — plus two 7-Elevens if you want to avoid overpriced drinks and snacks. Definitely check out White Rhino Coffee just two blocks down Elm, and Uno Mas for Tex-Mex over on Main Street! Update - We recently stayed here a second time as we were in town for a concert, roughly three months since my original review. The experience was just as exceptional as the first time around. My only complaint would be some very noisy neighbors but that is very much not the hotel’s fault. Also, some fixtures in the room (mainly the TV and mini-fridge) could definitely use some updating. Other than that, we enjoyed the same seamless, easy check-in/out process and incredible views from our corner room. I would still highly recommend this property as an affordable stay downtown.