Reviews of Mint House Greenville Downtown by KasaReviews of Mint House Greenville Downtown by Kasa

Second time staying at mint house. You can’t beat this location. Apartments are also very spacious.

The Mint House is different than other airbnbs we’ve stayed at because it is a hotel with a “virtual lobby”. I was initially confused when they required an extra step prior to check in. Other than that our stay was good. The location is excellent and the apartment was clean and comfortable.

The place was super clean and the host was very responsive! We had an issue with the door code which was fixed immediately for us! Great place to stay.

Wonderful experience! This was my time staying and will be a repeat guest. I’ve been specifically looking for a better alternative to other popular companies with ridiculous services fees & hosts. kasa was there to help when I needed assistance (I confused myself) with the check in. The interiors were perfect, super clean and then the process go check out was smooth. This location was prime and yet the rates were lower than hotels. I enjoyed it so much I extended my stay! Thank you, Kasa!

Room was amazing. It was like having a one bedroom condo in downtown Greenville. Great spot

The Airbnb itself was fine, but there are a couple things to note. Firstly, the communication wasn’t great. We didn’t get our check-in instructions until half an hour after we were supposed to check in, and we got AI-sounding responses. We also had an issue with one of the shower drains, and it took a couple of days for that to get addressed by maintenance. We then had a problem accessing the gym with our individual code, and that took a few days to get resolved. The space overall was nice and all the necessities were present.

Great stay!

I stayed one night and unfortunately left 2 clothing items behind in the room. I was so disappointed that the no one from this facility would go to the room to locate these items after I filed a lost report. Report was filed 1 day after checking out. Good luck trying to get a real person to talk to. Thumbs down for lack of service. Wouldn’t stay here again

We very much enjoy staying at the Mint House while visiting Greenville SC. It is convenient , parking easy , walking distance to many place. The apartment set up is perfect !!! Highly recommend!!

Perfect location Likes: Everything was perfect! Location, cleanliness, and easy checking in. Will definitely stay here again. This was my 2nd time.

The location is great close to downtown, no service on property everything is via text or telephone, apartment was spacious, needed some attention floors were a bit dirty, parking needs to be reserved ahead of time, great sushi restaurant on the ground floor, had issues at check in codes did not work initially. Beds were very hard.

It is like an Airbnb not a hotel Likes: Room Dislikes: Could not get in. No staff

The room was beautiful and very clean. The check-in process was extremely difficult. I couldn't finish checkin as requested from the original email and had to spend 30 minutes on the phone with them to complete that process and gain access to the building. Then my code to my room did not work, which prompted another call. Then I had to follow a third link to pay for parking. I do not like staying somewhere that does not have staff on site. As much as I enjoyed the room, I will not likely stay here again.

The room was amazing overall. The only thing I wasn’t pleased with was the temperature in the room. We had 30 degree weather last night Greenville. The air was on in the room and there wasn’t a way to adjust the thermostat. There isn’t an onsite representative so we were cold the entire night.

We had a wonderful stay! The apartment was spacious, clean and comfortable. The location was perfect! Would definitely stay again.

This is the first negative review we have ever left for an Airbnb. Let me start with a shoutout for Lauren, the on-site property manager who was the only bright spot in the checkin process. She deserves a raise! This is a totally corporate set-up with only one on-site person to manage a lot of units. Location is great, but it's more like a big corporate timeshare than an Airbnb. Couldn't get a response about paid parking in advance of our stay, parking instructions were contradictory. When we arrived at the appointed check in time, we couldn't get in the building with the code provided. Working with remote personnel (several) and several new code numbers, still no luck. We were pressed for time with an evening engagement, and it took over an hour to get into the building, thanks only to Lauren (who leaves at 6 pm). For the amenities provided (or not) and the price, we could have stayed at the neighboring Hampton Inn for less aggravation. Never again, Mint house...

Great location close to Downtown Greenville! The place was clean and perfect for a week long stay. One of the rooms didn’t have a window which was a little odd, but overall we had a very nice stay.

The location of Mint house is wonderful. Restaurants and the Peace Center are a short walk. The necessity’s were provided but nothing more. The beds were comfortable but the unit is sparsely furnished/decorated.

We booked through Airbnb and the check-in was a little rocky is the only reason I'm giving 4 stars rather than 5. Overall though, they handled everything right away and were quick to respond when we realized there were some light bulbs out, we didn't have access to the control of the thermostat and didn't initially have access to the building or parking. Excellent location, walkable to most everything downtown and UNITY park from the Swamp Rabbit Trail. I'd stay there again for sure!

It was amazing!! Once you walked it was so beautiful and the rooms had great space!

Great stay - make sure you pre-pay for parking We had a great stay here and would stay here again. The location is great and in easy walking distance to all we wanted to do. A little more communication about the parking situation would have relieved ALL the minor issues we had. If you pay for parking on the website in advance, they will put parking passes in your unit. If you pay for on-site parking after you arrive, they will direct you to the parking passes if you call them. (this is the part that was unknown to us and we ended up with parking tickets that we needed to dispute)

I enjoyed my stay. I felt safe. It was a rocky start because the code downstairs didn't work on the unit door. A maintenance man had to assist us. Then it was cold in the unit. I had assistance from the chat but the temperature never improved.

The apartment was spotless and perfectly located to enjoy Greenville. Would definitely return!

Great stopover night in an outstanding location for our extended family of five. Likes: The location was incredible! Very walkable to the Reedy River Walk, downtown restaurants and shopping. Parking was a bargain at $10 for being at a downtown location. The three bedroom condo was quite roomy and the kitchen was nicely stocked. Dislikes: The bathrooms were a bit dated albeit very clean. The living room was nice size but the furniture wasn’t super comfy.

Great location - walkable to everything. We did have issues getting into the unit as other reviews noted, but support was quick to remediate. Communication was prompt.

Exceptional location. Would request an upper floor. Likes: The location was perfect to be able to walk to everything that downtown Greenville has to offer. The Rabbit Swamp Trail, Reedy Falls park and lots of restaurants are all within a few blocks walk. The space was clean and roomy. It was nice to be able to have bedroom separate from living/ dining room. Full kitchen with washer and dryer. All for similar price as a hotel room. Dislikes: Our space was on the 2nd floor; however this was at street level and so we had to keep the blinds closed to avoid passersby looking into the bedroom and living room. Our views were of a side street and buildings; no balcony or views of trees, as advertised. Beds are very low and the pillows flat, lumpy and uncomfortable. For 2 nights we had to listen to another condo’s occupants at night slamming doors, screaming profanities at each other ( maybe that’s why ear plugs were provided), until 4am. I did reach out to the off site help center and Eddie was prompt in his response and the issue was dealt with. The gym is small; but adequate. However there is not a bathroom, water dispenser or sanitizer wipes and the towels were not removed for the 8 days I was there.

Great location! Property was very nice, clean and well equipped. Some confusion gaining access but once figured out, no problem. Would stay again.

Thank you !

Great location and comfortable unit Likes: The location couldn’t be beat! We were able to walk everywhere. The three bedroom unit was comfortable and fit our family perfectly. Dislikes: The check-in and on-site parking was a bit unorganized. It was all sorted after calling. Also, the gym was super small and very limited.

The check in process was rough, terrible! It would help to have someone on site for questions. Couldn’t get in the building because my room number was incorrect in the written check in instructions. Please be a lot clearer in the check in process. It was very confusing! It would help if you send the email at least one day before instead of one hour before to accommodate those driving out of state and also those type A personalities planners!. Also, to allow travelers to purchase the parking decal. Otherwise, I love that the hotel as it was close to everything. The area was soooo beautiful! The shower was lukewarm. I love my shower super hot to make it enjoyable.

Likes: it was a great all around experience Dislikes: nothing

The place was very clean. Beds were comfortable. Great location. We were given the wrong door key code but Lauren was very helpful to help us get in. The only problem was the tv. All streaming no local channels and we were. not able to sign in. This was a week of football and we were unable to watch. Did not get to see the ball drop for New Years. Very disappointed

We would definitely stay again, customer service was very helpful. Likes: Spacious, very clean, quiet, short walk to downtown. Dislikes: Difficult getting in front door upon arrival. Temp in master was much cooler at all times, sink in front bedroom made a very loud noise when trying to use hot water.

There was no staff on site. The room was not completely clean. There was dust and dirt in areas. The jack and Jill bathroom tub drain would not drain. The kitchen water faucet had no water pressure because the aerator was put in backwards.

No complaints! Loved how spacious the apartment was. Felt like we could actually live there. Quiet too. Enjoyed a free orange theory class and many walks to the close downtown park and restaurants.

Likes: The location was great. Apartment was great Dislikes: Not enough seating.

We loved staying here and would definitely come again. The location was great, the beds were comfy, and the host was responsive and helpful when i had trouble with the lock.

Mint House Greenville The Mint House in Greenville, SC, is a good option if you want a lot of space. It is within walking distance of downtown and near restaurant options. The apartments need updating to compete with more modern hotel options.

Figuring out where to park and getting into the building after hours took a little extra effort, but after that it was entirely a lovely time. Great place. Excellent access to downtown. We took bikes everywhere. Great time!

I thought this Airbnb was in a wonderful location. So much around us in a very short walk down to the river and lots of good restaurants. The layout of the apartment was really nice and it was really private and quiet. I would’ve given it a five star writing, but the condo itself was a little dusty and when I took a bath, the hot water ran out on me so that was disappointing. If you need special kitchen accessories, you probably need to bring them with you like a real coffee maker. We would probably stay there again for the location.

We have stayed here before and it was great but I was a little disappointed this time. We had issues getting into our room. Once in our room, the TV had issues and one of the showers did not drain very well. Overall, it was not that big of a deal, but I expected better based off my prior experience.