Reviews of Mint House Greenville Downtown by KasaReviews of Mint House Greenville Downtown by Kasa

Great Stay! Had a great time in Greenville. This location could not be any closer to everything that you’d want to do downtown. The place was clean and the attendant at the front was soooooo polite!

Great location! Likes: The condo was perfect for our stay. We walked the trail and downtown for dinner. Dislikes: The parking was not convenient. Especially if you had several bags.

Number one issue was parking. You have to park in a paid parking ramp about a block and a half away. Moving luggage was very cumbersome. Very minimal seating in the living room for 4 people.

With a group of people this property is my go to place to be in Greenville. Likes: Location was exceptional. Staff was new but so helpful! Rooms were clean and efficient. Dislikes: Very stuffy and humid

A special place to rest and enjoy the best of Greenville The Mint is a unique experience in the hotel environment that I would highly recommend to anyone traveling. The Mint has an excellent location in the Falls area of downtown Greenville. It is in easy walking distance to the best and beautiful in Greenville; park the car and enjoy walking in the vibrant town. Since this was our first stay I found the reservation call staff very helpful and available more than the well known downtown chains. A combination of very responsive customer service by phone and on sight assistance made the stay standout. The accommodations are spacious and comfortable. The Mint is definitely committed to exceptional customer service.

Wonderful! The Mint House is conveniently located to downtown. Very walkable for Main Street activities and Reedy Park. The rooms are very clean and well maintained. We will stay here again.

Best place around for exploring the city Stayed her a couple of times and it's in a great location for seeing all the things. Can bring my older kids and they have their own space and we can hang out in the living room while preparing for our day. So much better than a hotel!

Weekend getaway Aside from the strict check in set up at the time of our reservation- all was good. Thanks goodness that I called to confirm why I hadn't received my entry info the day before check in though. Supposedly my ID wasn't clear enough for a computer to read, so it wouldn't release our access info until a human corrected the issue. It would have been helpful and less stressful if that was communicated to me 2 months ago when I booked. Otherwise - once that was rectified - all went well. It was great having a "suite" so close to the main/historic area of the city. We had a lovely visit.

Great spot for a getaway The Mint House is tucked away, however right in the heart of historic Greenville. It is easy to walk to dining, shopping, attractions and the like. We parked the car upon arrival and didn't take it out until out departure 3 days later.

In town for a wedding - Mint House was the perfect location. Great spot for all of the fun things going on....Arts Festival, Farmers Market, dining, etc. Super easy check-in process! Parking was easily accessible in the parking deck beside Hampton Inn. Apartment was very clean and well-appointed. Highly recommend Mint House!

Cool location, big space, bad beds, spotty customer service. Likes: The location of this place is awesome and can't be beat. It was incredibly clean and absolutely enormous! We really appreciated having the space for our family to spread out. Dislikes: We knew going into this stay that they don't offer parking, which we weren't concerned about. The available parking lots are not far away and not expensive, especially the deck at 171 River, which is only $7 per day. However, there was an ENORMOUS event (Artisphere) going on in downtown Greenville, and we ended up circling every parking lot within a half mile for over an hour on Friday night. When we were unable to find anywhere to park after this period of time, we called the Mint House, and they informed us that they would call someone, and then get back to us. They never called back, even though the private lot AT the Mint House was mostly empty all night. The next day the same event was going on, and I was quite worried that we wouldn't be able to park again. So, since I never heard back, I called them on Saturday morning (again), and, after several hours, they finally informed us that they would leave a pass in our room. Additionally, like other reviewers have noted, the beds are uncomfortable, and the rooms with windows have mini-blinds and no curtains. In short, I had to spend 2 hours dealing with Mint House-related problems, and didn't get any decent sleep. Those are real deal-breakers for me, and there are plenty of other cool places to stay on the Reedy.

Ideal location for downtown area. Easily accessible and walkable to surround sites and entertainment.

Great location! Wonderful location when visiting downtown Greenville. Close to restaurants, shop & the river.

Wonderful - would do again Likes: Loved the location - fully equipped. Dislikes: Couldn't control the heating and cooling

Friendly and efficient staff. Way better than a hotel.

The place was just as described. It was a large apartment with high ceilings and plenty of closet space. It was nice having a full kitchen and a washer and dryer. Walkable to all the shops and restaurants downtown. We would definitely stay here again.

Such a great spot to stay at, you’re close enough to everything without being completely in the middle of it all!

A nice apartment but questionable staff.. Likes: The apartment was spacious. We were under the impression that this was a 1 bedroom with a pull out couch but to our delight, when we arrived there were 3 bedrooms. This also made the price an even better deal. The apartment was clean. A few cosmetic imperfections but nothing crazy nor did it impact our stay. The photos in the listing are accurate to the in person views. The beds were comfortable and there was plenty of storage options should you choose to unpack. We were in town to attend a concert at the Bon Secours Wellness Arena and it was within a comfortable walking distance. I also appreciated the easy communication with the staff. The texting option made it easy to communicate while also being able to enjoy our trip by not having to stay on the phone for an extended time. Dislikes: We were contacted prior to our arrival to inform us that the apartment would not be ready at the original 3pm check in time. They stated the apartment would be ready around 4pm - 4:30pm. This was not an issue for us as we were not arriving until after that timeframe and we appreciated the heads up. HOWEVER, approximately 15 minutes after our arrival there was knocking at the door. I looked through the peephole to see a middle-age(ish) male. I attempted to speak with him through the door (I was NOT going to open it) and it seemed he could not hear me. At one point he attempted to put in a code to the keypad but it was rejected. Once he finally heard me asking who he was and what he wanted.. he stated he was there to check on the apartment and asked how the room was. I told him the room was fine and he left. I contacted the staff through the texting service and inquired on if a team member should actually be coming to the room. After they did an investigation on their end, I was told that he was a team member and they "assured" me "no one will enter your room without permission". While I appreciated their investigation into my report, the male at the door did DID attempt to enter without permission. To knock and inquire is one thing, to attempt entry via key pad (with an invalid code?) is another. This interaction left us on edge and feeling uneasy. While the intent MAY have been good, the actions taken were inappropriate and dangerous. I recommended a text or phone call would be a safer and more appropriate route however that message was left without response. I will note that none of our belongings seemed disturbed when we returned that night and there were no more interactions with staff of this sort.

The place was clean and matched the description of the listing. While we never received a response on the parking situation, a kind lady informed us that when you’re staying at river walk Monday-Friday you can go the 7th floor of the neighboring office building and get a pass for $5 per day

Location was perfect walking distance to everything. Check in process was a challenge. AirBnB said we could check in early (1 vs 3) but the Mint House people had no record of that. Blamed it on AirBnB said they don’t communicate well. When I showed them the text they still said no. They did text me at 3:45 saying they were happy to inform me I could get in early. Check in time was 3pm we were already sitting in the apartment. They gave us unit 4C which was literally in the elevator lobby so you could hear everyone come and go. There were only shades on the windows so sun came in pretty easily in the morning. Overall for what we paid I would not stay there again.

Nice clean place to say, pretty close to downtown.

Great location for any events at Bon Secours- walkable or plenty of ride share options.

Great location and apartment. No much negative to share. Only confusion was parking. There were spots available that we used for loading/unloading and then found the suggested public lot across the street that was only $7/nite. Overall, would highly recommend.

Check in was very easy. The location was fantastic and you can walk to anything you want. The place was also spacious for an apartment. Would definitely stay here again!

Quiet, spacious and clean apartment! We stayed in 4A, which is a 2/2 apartment on the corner. Very quiet and clean. Check in and accessing our apartment was way more complicated than it should have been and there was only one elevator working. Could not get TV to work to get access to streaming services (which are not included-you are expected to log in to your own account and are told your info will be deleted at checkout). No onsite parking, so it is necessary to know where public parking is. Also, the door keypad was automatically deactivated promptly at 11AM, which is checkout time. We were still loading the car and fortunately someone was still in the apartment when we came back up to take the rest of our things to the car; otherwise we would not have been able to get back in one last time. Now that we know all of these things, we will consider staying here again, but it might be helpful to other guests to make this type of information available at the time reservations are made. Overall happy with the experience.

Mint House Downtown - Greenville, SC The apartment was so nice and spacious. Very clean! Even the stove was clean!! The kitchen was stacked with enough accessories and essentials. The bed was comfortable. The pillows soft and comfy. The sheets, blankets and towels were clean and in excellent condition. What was especially nice for us, due to our allergies, they did not use smelly laundry detergent. In fact, there were no smelly odors (no candles either) in the apartment. The apartment was not cluttered with things, making it possible for you to place your belongings where it would be convenient for you. Some rentals tend to be cluttered with things. The location was the best!! It was close to restaurants, shops and especially to the park and bridge. We parked our car for the days we were there and walked to our daily destinations. We plan on returning to Greenville and will be staying at the Mint House again.

Family Great location . Great value, a very large room , very clean and accommodating. So much better than a hotel room !!

Wonderful Likes: Location and value were great Dislikes: No tv in the bedrooms

Good stay

Easy to find, great location. The place was extremely clean and comfortable. They provided shampoo, conditioner, body wash, and even lotion (which all smelled amazing!) It was quiet, we didn’t hear any orange theory classes going on and there weren’t any rowdy neighbors.

Wonderful, clean place to stay for our relatives wedding weekend!

Excellent location, very spacious and clean. The owners even delivered on our request to get early check in. Enjoyed our time there. Would come back again!!

A Hidden Gem, at least to us! We enjoyed a 10 night stay while the floors were being replaced in our home. A friend had recommended The Mint House as this is where he and his family always stay when visiting Greenville, SC. The apartment has everything one would need. Convenient to downtown Greenville and the many great restaurants. In the future, if I need a hotel, I'm looking for a Mint House.

Peace Center overnight Excellent accommodations for a one night for 4 of us in a 2 bedroom apartment Nice to have coffee in the morning with a full kitchen with bar and small sitting area Much more comfortable than 2 separate hotel rooms Great location for food & entertainment Easy and inexpensive parking close by

Greenville , SC Excellent location to West End Greenville. Was able to walk to dinner every night. The welcome staff was helpful and courteous. Would recommend

Great for families who need more than one room

Love this place! We traveled with 2 other couples to celebrate a birthday weekend and had a 3 bedroom apartment. Accommodations are excellent and they are very quick to respond to any needs or questions! My only caution would be it is the apartment has a lot of echo so it is very hard to be quiet if one wants to go to sleep before the other. We took a sound machine for the shared bathroom and that helped a little. This was our second stay and we would definitely stay again.

Great location for any activity downtown. Plenty of room so a family or families aren’t cramped.

Amazing location and incredible staff!

Fabulous Location - close to River Park and Historic West End Downtown. Would definitely stay again and totally recommend.