4/10 Rating
Well, let’s start at the beginning
Upon arrival the valet is $40 per night and the place they park them is a 15 minute trip away and there’s only one valet. So if you were third in line, you could be waiting up to 45 minutes for your car
Upon arrival I was charged for my room and told them that I had already prepaid and they charged it anyways, but very quickly did give me a charge back, but just kind of showing how disorganized they are.
The check-in process is just two guys with folding tables and laptops very weird Check-in process.
I paid for a pool side view room and my room. Maybe you could see 1/10 of the Pool if you stood at the sliding glass doors and looked left. Room (113)
The room Was well equipped with a washer and dryer small kitchenette, but the walls are paper thin and you can hear everything and I have poor hearing.
I couldn’t watch the TV because you have to sign into everything and it was once again just very, very unusual that I tried signing in to Netflix, but couldn’t for some reason.
The shower water pressure was extremely low and it’s a good thing. I’m almost bald because if you try to wash a full head of hair, I don’t think there’s enough pressure to get the soap out of your hair once again when I think of a four star hotel, it’s way more luxurious than this
After the first night, I left to go see the town and the cleaning crew came in and literally took everything out of my room to include jewelry clothes everything, and put it in the office and apparently didn’t tell anyone where it was. So you can imagine when I come back to my room and open my refrigerator to take my medication that the room is totally cleaned out. Once again, very strange to me as they have my phone number and could’ve called me if there was any question. So I get upset and the guy is telling me to “calm down”. They took everything! They didn’t know where it was and they try to make me look like the bad guy! They eventually found it, and never apologized, nothing. Just set it on the table for me to retrieve and bring back to my room.
Probably my worst stay in a hotel ever. I am old too!
Good luck with the hotel if you decide to stay. I am not a bougie guy but when something is rated so high at least give me good service. That did not happen at all. Good luck if you decide to stay here and please write an honest review for future lodgers as this was nowhere a high rating hotel, not even close.
The photo is the water pressure. The water just falls to the ground and doesn’t spray.