2/10 Rating
The room AC did not effectively cool the room, the windows did not open as the staff said they did. The room was not very clean, mirrors were very dirty, crumbs on floor, refrigerator did not keep beverages cold. Continental breakfast did not exist as having stated on their website. After I made complaints on non working AC, non opening windows to cool hotel room, & non existent continental breakfast, the staff came up with accusations that were NOT true. Stating physical force was seen on a minor child and that child running and hiding in a corner. However, they couldn't provide description of child or man and didn't have video footage to prove their accusation. I will never recommend this hotel to anyone, especially those traveling with children. As this hotel doesn't do well with critique & makes accusation after being critiqued on amenities that don't work or exist.