6/10 Rating
Although phone staff is friendly and mostly accommodating, you need to be aware of a few things before staying. First, there is no closet. Only 1 stool. Only 1 small trash can (by the toilet) for the whole room. Zero cups or glasses. Glasses were brought *after calling*. Trash can was brought *after calling*. The “closet”, as it were, consisted of 4 hangers on a bar that was approximately 8in wide x 3in deep. We were there for a wedding, so zero space to hang a gown or suit. Mini fridge was right below the “closet”, so even if there was space to hang a gown (or pants), neither could actually hang all of the way down. When we checked in, remote for tv was broken. Called. Again. They said they would get one. NEXT DAY, we called again for remote. Finally got it, but not until 2pm-ish, when we were starting to get ready for wedding event. So no useable tv until late on 2nd evening. Phone people were friendly. Person who delivered tv remote and trash can and hangers and cups was friendly. But that was a long wait for basic amenities, not counting the phone waiting time(s). Having said that, after the initial, shock, and the deliveries, we enjoyed our stay. It is clean. Location in downtown San Diego was very good.