Reviews of Dexter HotelReviews of Dexter Hotel

Easy key-less check-in administered by text messages. Your phone needs to stay charged to remember the codes, or take a screen shot, or have a great memory of 3 #’s. The rooms are very clean and modern. What I did not like - for a light sleeper it is not ideal. I found the bed uncomfortable and there was a constant generator/broiler-like humming that made it difficult to fall asleep. The walls are very thin so any talking in the hallway, showers taken next door, were easily palpable to hear. Luckily my neighbors were quiet. The Roku tv did not provide much live sports tv options. It was fine for the the event I was there for, but I probably would not stay there again.

I cannot say anything bad about the Dexter. It was simply wonderful and the area was just amazing.

Easy key-less check-in administered by text messages. Your phone needs to stay charged to remember the codes, or take a screen shot, or have a great memory of 3 #’s. The rooms are very clean and modern. What I did not like - for a light sleeper it is not ideal. I found the bed uncomfortable and there was a constant generator/broiler-like humming that made it difficult to fall asleep. The walls are very thin so any talking in the hallway, showers taken next door, were easily palpable to hear. Luckily my neighbors were quiet. The Roku tv did not provide much live sports tv options. It was fine for the the event I was there for, but I probably would not stay there again.

First time we checked into a hotel that did everything virtually. It was odd and my wife missed the personal touch. BUT everything went smoothly and we had a great stay. One of the rooms on our floor must have flooded because the hotel had to call people in to resolve the water leak that went from the second floor to the parking area. Other than fans in the hallway, it didn't disturb our stay.

First time we checked into a hotel that did everything virtually. It was odd and my wife missed the personal touch. BUT everything went smoothly and we had a great stay. One of the rooms on our floor must have flooded because the hotel had to call people in to resolve the water leak that went from the second floor to the parking area. Other than fans in the hallway, it didn't disturb our stay.

First time we checked into a hotel that did everything virtually. It was odd and my wife missed the personal touch. BUT everything went smoothly and we had a great stay. One of the rooms on our floor must have flooded because the hotel had to call people in to resolve the water leak that went from the second floor to the parking area. Other than fans in the hallway, it didn't disturb our stay.

First time we checked into a hotel that did everything virtually. It was odd and my wife missed the personal touch. BUT everything went smoothly and we had a great stay. One of the rooms on our floor must have flooded because the hotel had to call people in to resolve the water leak that went from the second floor to the parking area. Other than fans in the hallway, it didn't disturb our stay.

First time we checked into a hotel that did everything virtually. It was odd and my wife missed the personal touch. BUT everything went smoothly and we had a great stay. One of the rooms on our floor must have flooded because the hotel had to call people in to resolve the water leak that went from the second floor to the parking area. Other than fans in the hallway, it didn't disturb our stay.

First time we checked into a hotel that did everything virtually. It was odd and my wife missed the personal touch. BUT everything went smoothly and we had a great stay. One of the rooms on our floor must have flooded because the hotel had to call people in to resolve the water leak that went from the second floor to the parking area. Other than fans in the hallway, it didn't disturb our stay.

First time we checked into a hotel that did everything virtually. It was odd and my wife missed the personal touch. BUT everything went smoothly and we had a great stay. One of the rooms on our floor must have flooded because the hotel had to call people in to resolve the water leak that went from the second floor to the parking area. Other than fans in the hallway, it didn't disturb our stay.

Amazing !! Dislikes: The only thing that was a problem was parking. Other than that everything was great!!

I love hotels like this, so cute, great location and had great amenities. However, walking into my room (315) , a mold smell hit me hard. I decided to just open the windows and door and maybe it would go away. But next morning it was still there and so was a headache. I messaged kasa and they told me someone has to come inspect it. Wait, what?? If your customer says they smell mold, you should be moving them immediately. It’s a literal health issue. After about 4 hours and me having to remind them to update me, they finally “inspected” the room and told me THEY DIDN’T SMELL MOLD but sprayed the room and I wouldn’t be moved. I’m sorry, but what?? It’s actual crazy to tell your customer they are basically lying and that you don’t care. The hotel was basically empty, they could have switched me so easily. The crazy thing to me, is why would I lie??? What would that get me? Because I really wanted to pack up my stuff and move rooms, sounds like a blast. The mold smell stayed until I left this morning. My head hurt the last two mornings. This should have been taken more seriously and I won’t be returning. Which is a true bummer because I come up here alot and love the idea of this place. But these greedy corporations (they gross 100 million a year FYI) just don’t care. EDIT I was sent a message after leaving. Looks like they have water issues so mold absolutely is present.

I love hotels like this, so cute, great location and had great amenities. However, walking into my room (315) , a mold smell hit me hard. I decided to just open the windows and door and maybe it would go away. But next morning it was still there and so was a headache. I messaged kasa and they told me someone has to come inspect it. Wait, what?? If your customer says they smell mold, you should be moving them immediately. It’s a literal health issue. After about 4 hours and me having to remind them to update me, they finally “inspected” the room and told me THEY DIDN’T SMELL MOLD but sprayed the room and I wouldn’t be moved. I’m sorry, but what?? It’s actual crazy to tell your customer they are basically lying and that you don’t care. The hotel was basically empty, they could have switched me so easily. Truly a bummer, bc I love the location and space.

Everything about this place is spot on! We had an amazing experience! Thank you for being such great hosts!

Stayed at the Dexter in Elk Rapids. Very modern and updated . Great customer service.

I had a wonderful first stay at this Airbnb in Elk Rapids—it was a great surprise! The apartment was spotless and very comfortable, with everything we needed. Communication with the host, Celine, was excellent from start to finish. She even gave us some local restaurant recommendations, and the one we chose turned out to be spectacular. The location is also perfect, close to charming spots and attractions. Highly recommend!

Loved this space. Easy to access downtown. Safe. Stunning morning walk 🤍

Very lovely place to stay. My wife and I were very pleased with our visit and the cleanliness of the room.

As a woman traveling alone, I felt safe in this space. The tub was very deep and good for soaking. The water pressure was decent. The space was roomy and comfortable.

Very nice! Beautifully appointed room, nice location to walk around for shops & restaurants.

This hotel is beautiful and right in the heart of downtown Elk Rapids. Accommodations were very clean and modern. Amenities were satisfactory. The hotel just opened, so the bar/lounge area is only open Thursday to Saturday. We enjoyed our view of the sunset from our balcony.

Was disturbed by guest services with a phone call, a text, and a Airbnb message regarding a "noise" complaint. I have 2 young kids and during bedtime there was maybe 5 minutes of giggling before getting them settled down. This was around 9:30-45 and every one was quiet in bed by 9:50-55. The communications started coming in at around 9:59 with a threating tone. If the place would have just had someone on staff to come and listen for themselves, I would have never been bothered. It really put a sour taste in my mouth, especially since at 11pm I started hearing rowdy laughter from below and thumping from the next room. Wonder if they were bothered the way I was? I arranged to have the kids stay at their grandparents house the next night due to being so uncomfortable in the building with them. Not sure why I was put directly next to someone when I indicated I had two children, the parking lot was empty so I assume other rooms were available. Won't be coming back to this place, ever.

One minus is walls are paper thin so we had neighbors that woke up at 6am everyday and it sounded like they were inside our apartment. The other thing which wasn’t a big issue but couldn’t connect my phone to the tv there was an issue with the network. Otherwise great location. Amazing little town. Room was clean and cozy.

This place is great! We were very close to multiple beaches, which were great for kids. We could walk to the main one in Elk Rapids (about 3 minutes away). The hotel room was huge with plenty of space for my wife and kids. We had a king-size bed for us and a pullout couch for the kids. There were also 2 bathrooms - one with a tub for the kids. During limited hours there is someone at the front counter, but most things are handled with what seems like a virtual agent.

Nice location, easy check in. Building was nice and very walkable to local spots. Walks are very thin and can hear a lot hallway noise

Very close to town. Walking distance to shops and restaurants

This was a great choice....very clean, modern furnishings, all of the communication (even by the app) was very good. Parking and location couldn't be any better. The only thing that I would improve upon would be the comfort of the beds...other than that I still will recommend this place and also stay again if we have the opportunity.

Very close to town. Walking distance to shops and restaurants

Very close to town. Walking distance to shops and restaurants

Very close to town. Walking distance to shops and restaurants

Very close to town. Walking distance to shops and restaurants

Very close to town. Walking distance to shops and restaurants

Very close to town. Walking distance to shops and restaurants

Very central location. Room was clean and spacious.

We had a fantastic stay at Kasa. Communication was friendly, personal, and perfectly timed. The room was fresh, crisp, and updated, with a comfy bed, great bathroom, and delicious Malin + Goetz amenities. Loved having coffee in the room. The location can’t be beat. It was just steps from beautiful, sandy beach and in the heart of charming Elk Rapids.

I’m staying at the Dexter August 12-15,2025 with my husband and my dog. On Wednesday the 13th we lose power at 9:18 am to our room and there’s no one to speak to because everything is through email and text, which does NOT work. When we got back from Pickelball and breakfast around 11:45 the young lady Lisa working the desk was happy to go reset the breaker and it corrected the problem. Later Wednesday evening I received a text saying that a contractor need to get in my room between 12:30 and 5:00 for ongoing issues with there electrical and it would take 30-45 minutes and we would be at the top of the list since our unit was occupied. Why would you rent a place with ongoing issues? At 12:45 the electrician came in looked around left, came back half hour later and said we will be back. Now it’s 2.5 hours later and no one has been back. I wasn’t leaving my dog that I paid to be in the room and my personal belongings with a contractor that doesn’t work for Dexter with no hotel staff on the premises. This is less than acceptable if it’s an ongoing problem why wasn’t it handled when there were no guest, don’t book it until it’s fixed. They have ruined our vacation we will never come back here. If you’re not computer literate or do not text you will have no way to talk to anyone from the Dexter except the young lady that works until 6 pm and she has no say about anything and can’t call anyone with a problem only via texting or emailing her boss. HORRIBLE experience do not stay at the Dexter in Elk Rapids a lot of other nice places to stay. Lisa was the best part of the stay. Thank you Lisa.

Super clean, and great location. A good value.

Clean, comfortable, and super convenient. Loved staying here and will be back.