Reviews of Dexter HotelReviews of Dexter Hotel

Elk Rapids is a lovely town and area. The hotel is walkable distance to the whole town, Lk Michigan beach, and marina. The hotel room was nicely appointed.

I booked through Expedia back in May for a rate that was 2X the current rate that could be obtained directly from the hotel. This is WAY TOO MUCH for a hotel that offers limited service - get your own towels, take out your own trash, and room cleaning only twice per week (if you sign up for it). There is no pool. There is no breakfast. The room rate now on the hotel web site is less than half of what I paid. BUYER BEWARE. Make sure you know what you are paying for with the Dexter by Kasa. There are many other options in town offering greater value.

I booked through Expedia back in May for a rate that was 2X the current rate that could be obtained directly from the hotel. This is WAY TOO MUCH for a hotel that offers limited service - get your own towels, take out your own trash, and room cleaning only twice per week (if you sign up for it). There is no pool. There is no breakfast. The room rate now on the hotel web site is less than half of what I paid. BUYER BEWARE. Make sure you know what you are paying for with the Dexter by Kasa. There are many other options in town offering greater value.

I booked through Expedia back in May for a rate that was 2X the current rate that could be obtained directly from the hotel. This is WAY TOO MUCH for a hotel that offers limited service - get your own towels, take out your own trash, and room cleaning only twice per week (if you sign up for it). There is no pool. There is no breakfast. The room rate now on the hotel web site is less than half of what I paid. BUYER BEWARE. Make sure you know what you are paying for with the Dexter by Kasa. There are many other options in town offering greater value.

I booked through Expedia back in May for a rate that was 2X the current rate that could be obtained directly from the hotel. This is WAY TOO MUCH for a hotel that offers limited service - get your own towels, take out your own trash, and room cleaning only twice per week (if you sign up for it). There is no pool. There is no breakfast. The room rate now on the hotel web site is less than half of what I paid. BUYER BEWARE. Make sure you know what you are paying for with the Dexter by Kasa. There are many other options in town offering greater value.

I booked through Expedia back in May for a rate that was 2X the current rate that could be obtained directly from the hotel. This is WAY TOO MUCH for a hotel that offers limited service - get your own towels, take out your own trash, and room cleaning only twice per week (if you sign up for it). There is no pool. There is no breakfast. The room rate now on the hotel web site is less than half of what I paid. BUYER BEWARE. Make sure you know what you are paying for with the Dexter by Kasa. There are many other options in town offering greater value.

I booked through Expedia back in May for a rate that was 2X the current rate that could be obtained directly from the hotel. This is WAY TOO MUCH for a hotel that offers limited service - get your own towels, take out your own trash, and room cleaning only twice per week (if you sign up for it). There is no pool. There is no breakfast. The room rate now on the hotel web site is less than half of what I paid. BUYER BEWARE. Make sure you know what you are paying for with the Dexter by Kasa. There are many other options in town offering greater value.

I booked through Expedia back in May for a rate that was 2X the current rate that could be obtained directly from the hotel. This is WAY TOO MUCH for a hotel that offers limited service - get your own towels, take out your own trash, and room cleaning only twice per week (if you sign up for it). There is no pool. There is no breakfast. The room rate now on the hotel web site is less than half of what I paid. BUYER BEWARE. Make sure you know what you are paying for with the Dexter by Kasa. There are many other options in town offering greater value.

Very spacious, loved having two bathrooms with five people (kids). Very clean. Easy access. Easy parking. Beds very comfortable.

The Dexter was everything we needed to have a spur of the moment get away. Clean, modern, great location to enjoy the surrounding area.

Pictures represent the space perfectly. Very clean. Perfect location! Walking distance to restaurants, shops and the beach.

We give The Dexter by Kasa a 5++ star!!! Everything from the perfect location to the upscale hotel staying this place was absolutely perfect. The property was clean, secure, easy, check-in/check out, and very quick response from the owners if you have questions. If you’re ever in the Elk Rapids area, it’s a beautiful little town, we highly recommend The Dexter as a place to settle in. 👍👍👍

I had a comfortable & genuinely pleasant stay at The Dexter and will recommend it to others. Likes: The location is excellent - close to the town & the beach. It was quiet, clean, & welcoming. I liked not needing a room key & I was glad there was a fridge & kitchenette. The bed was amazingly comfortable, the table perfect for working on my computer a bit. The bathroom was spacious with all the necessary amenities. Dislikes: Three days in a row the shower water turned ice cold while I was in it. I had to get out & wait with a towel around me for it to get warm enough for me to rinse the soap off. I hope this can be fixed. Additionally, I slipped twice in the tub. There should be a real bath mat for people. The ridges on the bottom don’t do much to prevent slipping & you’ll end up with a real liability if someone gets hurt.

Everything you need to be on the water! Will book again when in the area!

Don’t stay at the Dexter! This hotel only has a part time front desk. When we checked into our room, the adjoining doorway to the next room was open and unlocked. Then, our plane changed and we were directed online to adjust. Instead of talking to the front desk, we were made to cancel online, but got charged for our full stay. Then we were told because we had cancelled online, the remote call center could t adjust the dates of our stay, and we would be fully charged. Outrageous. Avoid this trap and stay somewhere else.

Perfect

Great spot right in the middle of Elk Rapids. Easy walk anywhere you want to go. I’ll definitely stay here again.

Walked in and loved that there were two bathrooms, two separate rooms, lots of storage space, and decent kitchen. Tough to use the kitchen with it empty of everything! Dishware, soap, sponge could’ve been nice. Garbage wasn’t emptied from last visitor. I was harassed by multiple texts throughout the day while I was out of the room saying I will be charged $200 if I don’t put back “the device”. Also a noise complaint from a sensor again when I wasn’t there. The bar was never opened like it says from 11-5. I was thankful for the location and being able to be close to family we were visiting. Hopefully we try again and things are better.

We stayed in a junior suite which had two large bedrooms and two baths. Very clean, easy to access. Tall ceilings and very nice finishings. It was our first time staying in a hotel without staff on site. There were things to figure out like how to get additional towels or toilet paper, etc. but overall, very nice accommodation for a reasonable price. We found Elk Rapids to be a nice alternative to the larger Traverse City, but still has a nice beach very close to this location, along with coffee shop, bakery, and restaurants.

Loved our stay at the Kasa’s Dexter Pl in Elk Rapids. Everything was as pictured and more. We had the Executive Suite which was super roomy and had fantastic views of the bay & marina. The bathrooms are superb with gold & marble. Comfy bed and great storage in bedroom. Only thing missing is some decor to make it a little less sterile especially in the living area. Definitely want to stay here again !

The place smelled and looked brand new! Easy parking, right in downtown with lots of shops, beaches, food walking distance or less than a mile away. Very comfortable bed and nice big tub and bathroom. Only complaint would be how you can hear your neighbors talking and the door that goes to their room with the lock on their side wasn’t noticed in the pictures, otherwise it was an excellent experience and we would come back!

Great location! Parking is easy.

Clean, clean , clean!!!! The fixtures were luxurious. We appreciated the updated design: clean lines, minimalist, modern coastal.

Clean, clean , clean!!!! The fixtures were luxurious. We appreciated the updated design: clean lines, minimalist, modern coastal.

Clean, clean , clean!!!! The fixtures were luxurious. We appreciated the updated design: clean lines, minimalist, modern coastal.

Clean, clean , clean!!!! The fixtures were luxurious. We appreciated the updated design: clean lines, minimalist, modern coastal.

Clean, clean , clean!!!! The fixtures were luxurious. We appreciated the updated design: clean lines, minimalist, modern coastal.

Clean, clean , clean!!!! The fixtures were luxurious. We appreciated the updated design: clean lines, minimalist, modern coastal.

Clean, clean , clean!!!! The fixtures were luxurious. We appreciated the updated design: clean lines, minimalist, modern coastal.

Not Dog Friendly – Poor Service and Communication We booked a 3-week stay at The Dexter (managed by Kasa) for the Traverse City Horse Show with my wife, daughter, and two dogs. The reservation required three separate bookings, but this was clearly one continuous trip. We chose this hotel because it's listed as a sponsor of the horse show and advertises itself as dog friendly. Midway through our stay, on July 4, I received a call from an overseas call center saying our final 8 nights were being canceled due to “damage” in the original unit. No manager was available, and I wasn’t told what the damage supposedly was until two days later: a small scratch on a door frame. They admitted the delay in communication was due to being short-staffed over the holiday. When I asked whether the decision was made hastily without proper review, I received no real answer. The decision was declared final, and we were forced to find alternate accommodations with no further discussion. The unit itself was dirty when we arrived—full of sand and with no hot water. We had to clean it ourselves. This property is not dog friendly, and the customer service was impersonal and dismissive. I would not recommend staying here, especially if you’re traveling with pets or expecting reliable hospitality.

Great spot to stay in the heart of Elk Rapids! Clean, new and accommodating.

Stayed: 6/6-6/8/25 We have mixed reviews on this newer hotel. While the rooms are spacious, clean & modern, the “virtual staff model” is a miss. There’s no one greeting you as you enter the lobby. There’s no signage (hours?) for the beautiful bar that sits empty all day/night. You’ve missed the mark on not using this space for a continental breakfast or happy hour. Our Jr Suite wasn’t serviced, no refills on coffee, trash full, etc. I’d suggest since this is a beach town that you add multiple towel hooks in the foyer of each room. Theres only one towel bar in the bathroom too, no hooks there either. The hotel also allows dogs - we counted at least 8 staying in the hotel during our stay. We overheard barking dogs during the day while their owners were out. I don’t think we’d book again given the price per night and lack of amenities. When downtown Elk Rapids is mostly shut down on a Sunday, I’d suggest at least having your bar open. A basket of fun family games in the lobby would be a sure hit too. The hotel just feels lifeless for being in such an amazing location. This hotel could be so much more!

We loved the Elk Rapids town, it is very quaint with everything that is needed to be comfortable within walking distance from the hotel. A-GA-Ming golf course is 8 miles away (15min drive) The Dexter was clean, nice and comfortable. We bought the suite which had two bathrooms, a living area and a comfortable king sized bed. The unit had a coffee machine (bring your k cups), a microwave and a refrigerator. We will definitely stay here again.

Beautiful stay in a great location.

Great location. Very clean and allows dogs. A little pricey for just a room and no amenities. Having said that we would go back. KB