2/10 Rating
Our experience at this property was disappointing. We left shortly after checking in and moved to another hotel because the room was simply not safe, clean, or in a condition we felt comfortable staying in. The AC had a strong musty smell, the ceiling showed water damage, the bathroom had mold and stains, the door was loose with a noticeable gap at the bottom, and there were damaged walls with a missing light fixture left open. The curtain rod was also coming off the wall and the pool water was cloudy with floating hairs on the surface.
The hotel staff was responsive when I raised these concerns, and I do appreciate that. However, despite acknowledging the issues, they only offered partial credit toward a future stay rather than providing a full refund, even though we were unable to remain in the room.
I hope management addresses these problems soon, because the location is good and the staff was very polite, but based on our experience, I cannot recommend staying here until the property is properly maintained and safe.