Reviews of The King Street House by KasaReviews of The King Street House by Kasa

It was a fine place for the money but smaller than the pictures, not super clean, and had a really strong smell. But it’s in an incredible area so that was a huge bonus.

A very nice place to stay and great location

Pretty rough room. Nice amenities and such but window was broken and leaking cold air. The toilet didn't flush. Constantly hit my head on the range hood. TV Roku also didn't work even after replacing batteries. Busy street below and the trucks woke me up around 4am likely why they keep ear plugs in the room. They also charged me $26 extra bucks and not really sure why.

great place to stay

I rented a Studio with a king bed. I feel like the price was great for the area. The studio was on the third floor, but there was an elevator which made it nice. The place is right on King Street easy to catch the trolley, the bus that I use, or the metro line. I love King Street and being able to afford a nice place on King Street was a super plus.

I've stayed here for Christmas holidays every year since 2022. This time I stayed for an entire month and enjoyed a truly relaxing vacation in Old Town. I absolutely love the layout and the comfiness of the room, and the location is unbeatable.. KASA's virtual front desk was available 24/7 to answer questions and took care of my needs in a professional and surprisingly efficient manner. I truly felt at home during my entire stay. I am looking forward to coming back later this year.

Check in was easy and accessible, everything seemed spotless and very clean. The only complaint that we had was that the heater wasn't working in the bedroom which really struggled our sleep. We did love the neighborhood as there were so many shops and food places to go around. Overally, our only complaint was about the heater, however, we would definitely come back!

Very clean and cozy. Has everything needed. The heated floor in the bathroom was really really nice during the winter.

I paid 40 usd for deposit before entry but they never give me back. thrash.

Lovely listing, was just as advertised. Very try easy check in and check out. The street noise can be a little much so maybe bring a white noise machine?

Great little spot in the middle of King Street.

This is the second time we have stayed here. We will be back, perfect location, clean, quiet, and no hassle. The heated bathroom floor is the best!

No one ever sent the code to get into the door, we had to wait for over an hour for someone to finally send the form to upload my license so we could access the property. This was really frustrating. It was very cold in the room, the floor heaters in the bathroom didn't function and the shower had very limited water pressure. Overall, not a great experience. Location was good though. But not worth the price.

I needed a place to travel for a short getaway and this was the perfect place for that! Everything was clean and seemed fairly new! The atmosphere was relaxing and super cute! The water gets nice and hot and the water’s pressure was great. No need for any transportation because the location is great! Everything you need is just a few steps away. Will definitely consider Kasa for all of my travels. Very very pleased with customer service/response times as well. I have no complaints. Thanks Kasa!

This was a nice stay for new years, the room was very clean and the host was easily reachable and very responsive if we needed anything, At midnight we went out and saw the fireworks which was great, would definitely stay again👍🏽

The heater in the room was not working. Fortunately there was an electric burner that i was able to use as substitute. I selected this hotel because it seemed quaint eventhough there were other hotels available with similar rates and location. In hinfsight, ibwill stick to establishments with onsite personnel. The customer serviice solution was to offer me a full refund and i van find someplace else to stay. Mind you it was 10pm New Years Eve 30degrees outside. The room itself was very nice, but health and wellness matter more to me. Thank you to the remote customer service person who responded but couldnt help.

J’ai passé un très bon séjour dans ce logement. Tout s’est très bien déroulé du début à la fin. L’hôte était très réactif et toujours disponible en cas de besoin. Comparé aux hôtels, j’ai particulièrement apprécié l’absence de caution, ce qui est un vrai plus. L’hôte fait vraiment son maximum pour que le séjour se passe dans les meilleures conditions possibles. Le logement est également très bien placé, sur King Street, avec absolument tout à proximité : Five Guys, Allo pour le shopping, Lululemon, Ross, ainsi que de nombreux bars et restaurants juste à côté. Emplacement idéal, je recommande sans hésiter.

Good location, did not provide sufficient additional sheets etc. for a longer term stay, especially with no laundry. Overall responsive host and nice apartment (more like a hotel room!).

The room was very clean and convenient and

The room was very clean and convenient and

The room was very clean and convenient and

The room was very clean and convenient and

The room was very clean and convenient and

The room was very clean and convenient and

The room was very clean and convenient and

I had an awful experience at this Kasa location. I arrived the first night to find a fire alarm buzzing loudly outside the door to my unit. I informed them of this upon arrival in the early afternoon and they said they would investigate. A few hours later they said there was nothing they could do. I made do with earplugs the first night and moved to a new unit on the second (see below) but I don’t think the alarm was ever fixed. The next morning I discovered that the shower was a literal trickle, a few drops and unable to work. They said they would investigate but, as with the fire alarm, were not able to do anything. Instead they offered a move which ended up being to a unit facing the loud King Street with an ADA layout. As there’s no one onsite and the move is being conducted via text with a possible chat bot, I could not see the room in advance of committing to the move. This was at 7 PM and it then took a full 3 hours to arrange for a second move to an acceptable room with a working shower. Meanwhile the chat would go silent for long stretches so I’d had no idea if I would be able to move until 10 PM. I’m leaving one star given the issues and that they refused to refund the two disrupted nights—of a full week stay. It seems a on-functioning shower and fire alarm silence are part of an acceptable room for them. Aside from my issues the place is poorly maintained, some units very loud and the customer service maybe a chat bot—never talked to anyone live. It’s a good price but would not stay here or another Kasa again.

Great location and well served amenities in room. Likes: Great location and amenities were good. Dislikes: No parking available and slow to furnish instructions on how to access the property.

The location was great, right in the middle of all the shops and restaurants. Parking was somewhat of a problem, but we knew that upfront. The picture shown for our unit was that of another unit. The online picture showed large windows with trees and bushes outside, as well as a couch in the room. We saw a brick wall outside our small windows; just a minor issue as we didn’t spend much time in the room. One of the drawers in the dresser was broken and unusable. The owner was going to send someone to repair it immediately, but I told them it could wait until we checked out. Overall, we were satisfied with the unit. Owners responded quickly to questions and security was great.