Reviews of The Lafayette New Orleans by Kasa LivingReviews of The Lafayette New Orleans by Kasa Living

A perfect location for pretty much everything! Arrived by myself and had no issues whatsoever. Even allowed for an early check in upon request. Room was spacious and clean. Blackout curtains were fantastic and functional. Lots of closet room too! Staff was helpful and respectful. Hop on/ hop off bus stop right outside as well as the streetcar was great! Will definitely book again for next year’s JazzFest.

Clean room, nice staff and very close to the French quarter

old tired room with curtains that wouldn’t close completely and were torn. bathroom shower door was covered in soapy film. toilet seat was old and worn as was the entire toilet and it ran constantly. Refrigerator in room was at 42 degrees at arrival. AC system was fickle. Middle of the stay one ac unit starting pouring water onto the carpet. Forced to get assistance from front desk person who did get it repaired promptly. decided to point out other issues and employee wasn’t keen on hearing them let alone fixing them. managed to get the fridge to 38 degrees. told us that they wouldn’t ’ding us’ on the curtain issue that had nothing to do with us. In room coffee is some sort of ‘cool’ pour over system that tasted like it was several year old coffee. At arrival the employee noted that there was coffee and cookies on the mezzanine level which turned out to be a keurig and a vending machine. overall a pathetic excuse for ‘hospitality’ of which we would never stay at a property like this ever again.

Fabulous stay!

We stayed here while attending our nursing conference. Staff were very friendly and accommodating. Rooms are very clean. Bed was super comfortable! Will definitely stay again.

Beautiful and easy to access! Great location to French Quarter. Staff is amazing and helpful. I will book here again.

Good place to stay for couples or solo travelers exploring downtown New Orleans. Check in and check out were a breeze. The room was clean but dated, especially the bathroom. The hot water cut out several times while showering each morning -- not unusable, but enough to be annoying. The bed was very comfortable. The hotel is located in a quiet neighborhood with lots of restaurants, bars, and cafes nearby. The French Quarter, stadiums, and riverwalk are all an easy 15 minute walk away, and there are several bus & streetcar lines close to the property. A streetcar actually runs right outside the hotel, which is both convenient & a bit noisy. It didn't bother me and complimentary earplugs were provided, but light sleepers might be affected. Overall, it was a good value for the money, particularly if you just want a place to sleep each night. I would probably stay here again and I wouldn't hesitate if they ever updated the bathrooms.

Muy buena ubicación

Dark roomS. We had to ask for a table lamp as there was only one on one side of the bed and no overhead lighting. Some of the curtains were falling apart and the bathroom is definitely from the 60s or 70s.. location is great and the sheets were fantastic.

Everything was so easy . The staff was wonderful. Location was perfect. Restaurants, markets and park

Everything was great!! The hotel, staff and area was top notch! We will definitely return and recommend

The room was very clean with comfortable beds. The lighting was poor in the room with light switches being hard to find. Lack of staff made it feel more like an Airbnb. Good room service. Good value for the area. Felt safe.

Great location, lovely rooms and the restaurant Desi Vega Steakhouse is fabulous.

This hotel has no front desk. They do have someone there that can answer questions and they are helpful but no front desk. Also this is an hold hotel. The electrical outlets were not convenient in any way. Small rooms. We would not stay there again

Great spot to stay! Beautiful old building with charm.

The property description is extremely misleading. There is no lobby to wait in or anywhere to sit. The room is cute and the bed was comfortable. However, the bathroom is like a Motel 6. This is quite a disgrace for a hotel with an 8.8 rating. The other hotels in the area that were similar price and ratings are much better quality. I’m not sure how they pulled this off. The hotel is very rustic and old and outdated. It’s in a great location in my opinion far enough away from the chaos but close enough to walk. It would not take a lot to upgrade this bathroom or at the very least the shower head, why is it so old? From the pictures there seemed to be a nice outside seating area, a nice restaurant and a lobby to sit I arrived at 11 AM and was told that check-in wouldn’t be until 4 PM. However they did manage to get me in by 1pm. Thank goodness. But I was incomplete shock to have nowhere to even sit. This was very overwhelming and disturbing to say the least. Everything is pretty clean for how old it is, but it is very thick carpet and thick curtains so who knows.. I just think the hotel should have better more accurate pictures, so that the stay is not such a shock. Staff were all very nice!

Clean and nice, and the staff was as helpful as they could be. Unfortunately, beeping from an alarm in the room kept me awake all night. No maintenance crew could arrive until morning to fix it, so I spent a sleepless night there. Things happen - I understand that - but I expected an appropriate refund and instead received $20, which I had to argue for. I see that as terrible customer service. I paid for a good night’s sleep, they didn’t deliver, and kept my hard-earned money anyway. Totally unacceptable. I won’t be staying there again, which is unfortunate because it’s a nice place in a great location. But you can’t treat people that way.

NOLA Stay Great location , great rooms and nice staff. Would definitely stay here again

开夜床

Muy bueno

Not a far walk to Bourbon St and the French Quarter

We stayed at this hotel for four nights, check in was smooth and they had our room ready at 11am which was extremely nice. The staff was friendly and the room was clean and comfortable. However, something that really effected our trip was the parking and lack of access to our vehicle. In the hotel description it says it has onsite parking (a major reason why I chose this hotel) but when we arrived the hotel staff said we have to rely on street parking or public parking lots for $40/day if there is any available which was about a block away. The hotel also offered valet services for $47/day. We chose the valet and it was very unreliable. We would request the car and come down to staff that was unaware we ever put in a request or could not be found. There were times the car would take up to 45 minutes until it was ready. We ended up losing money on parking and missing reservations because it was difficult to predict when we would receive our vehicle. The valet staff was very polite and welcoming, but the experience was very frustrating overall. There also was no daily housekeeping, something I would have liked and wish I were made aware of when I was choosing hotels. If these things are not a deal breaker to you, it was a nice hotel. There was a park up the street and a 15–20-minute walk from Bourbon Street, the aquarium and some awesome restaurants.

This location was PERFECT. Walking distance to Bourbon Street, Canal Street, Sazerac House, and most attractions. It was walkable to Jackson Square, but we chose to get ubers which were about $10 from Kasa. This hotel is in an incredibly safe area and directly next to the court house and Mardi Gras parade route. Check in was easy and the staff was friendly. The front desk was always accessible, they held my luggage for a later flight time and overall very accommodating. I had such a wonderful experience I extended my stay. I will happily stay here again and recommend this to any person visiting New Orleans. The rooms were spacious and clean. They offered complimentary water and cookies upon arrival. Bathrooms were also spacious, clean, and modern.

A faded rose that needs maintenance but very good location and nice staff. The room coffee was too weak to drink so had to go downstairs to the coffee station.

Great place and clean, perfect location

Very clean room, kind staff, wonderful location!

Clean room. Cozy and comfy. Bed was comfortable. Staff was friendly and accommodating.

We enjoyed our stay. Convenient location. Very comfortable and clean. Helpful and friendly staff.

Dislikes: Valet parking took too long and was hard too call in advance

Clean rooms. A bit small but quiet. Shower was good. Onsite steakhouse but did not eat there. Overnight parking is outrageous at $50 a night. About a 20mon walk to the French Quarters. Staff was adequate but not welcoming for a hotel of this caliber.

Room was as advertised. Hotel has few amenities, but I knew that going in. The room was clean, bed was very comfortable. Bathroom was nice. I stayed 4 days, I didn’t see a single staff person till the check out. I left early every morning and was out till late afternoon, never anyone at the desk. But I never needed anything so it wasn’t a problem. We checked in online and got a PIN number to our room, no key card. The trolley goes by every half hour or so, it’s very loud, but it is a city.

Rude front desk welcome got us off to a crappy start on our vacation. Won't be back. TV didn't work. Shower went from hot to cold and cold to hot. Shower leaked. Shower drain plug was just laying there. Super cramp room. Terrible customer service. I am not one to leave reviews for the sake of leaving reviews, nor am I someone who would be inclined to stay in a motel 6. That having been said, save your dollars and stay elsewhere. The only good thing to say about the property is it is convenient location-wise. Ok, a positive note. Had a very nice human help with the tv, and gave me a direct line for help. Maybe turning the corner???

The room was great. Did not expect a suite but got one can’t, about the staff very much because you don’t really see them. Check-in is completely automated which is kind of cool. It’s a little bit. We did see the staff. They were friendly. We didn’t have hot water until the last day we were there in the shower was dirty. That’s why I could only give three stars.

Fun time in New Orleans Everyone was very helpful. Especially Bianca at check in. Isiah was a big help at the front door

super mooie plek,dicht bij het centrum.

Great stay at The Lafayette in New Orleans This was our first stay at a Kasa property. It exceeded our expectations. We booked the hotel because it appeared nice on line and the rate was good. Initially we were a bit put off by the “techno experience”. By that I mean all communications to us about our res made it sound like the check in experience would be entirely virtual with no human contact. We wondered if the entire stay would be contactless (hospitality?) We were pleasantly surprised that we were in fact greeted by human beings. And…first impressions with the property were very positive. A stately handsome property adjacent to Lafayette Park, right on the St. Charles Street street car line. You will hear the street car go by, so if you are really sensitive to any street noise, you may want to be sure you are not facing the street. But they do have ear plugs in the room. The street car noise did not disturb us at all. The room was tastefully designed, contemporary yet warm and inviting. Also comfortably appointed and adequately spacious. Bathroom was nice size as well. The bed and bedding was very comfortable as was the HVAC. Good coffee and tea in the room and the addition of a small refrigerator. My only complaint was that the coffee was good but the only creamer was shelf stable non dairy creamer that was all chemicals. They could have readily supplied real Half & Half. Hey, if that was my only complaint….not bad! Oh, and the front desk clerk was very helpful with answers to our questions and suggestions. Without a doubt, I would highly recommend this property and I will look now to Kasa properties when booking my next domestic stay.

Loved our stay and the staff were great.

The location is fantastic - close to a large grocery store and walkable to convention center and many fun places. Although the carpet is a bit old, the rooms were clean and spacious. Staff were super friendly.

I would have given higher score but they don’t have a lobby….no place to sit. Went into the bar at 3:30pm to wait a half an hour and they shooed us out saying not open until 4pm even when we told them we had stayed at the hotel. Waiting for our transportation to Train Station. Had to walk down to the park to wait.

No closet or microwave

Located within walking distance to the French Quarter and the conference center. Neighborhood felt safe. Rooms were spacious and clean.

Amazing and helpful front desk, getting door codes and access was easy and straight forward. Will be staying here again in the future.