2/10 Rating
From the moment we arrived, the property felt poorly managed and far below the standard advertised online. During our stay, we faced several issues that made the environment feel uncomfortable and, at times, unsafe.
Security concerns were the biggest issue for us. The parking area was left open the entire time, and we dealt with what seemed like an attempted break-in one night. There were no visible functioning security measures, and we didn’t receive any meaningful reassurance afterward, which was frightening—especially with children.
Inside the unit, the condition of the furniture and appliances was shocking.
• The beds were unstable and squeaky, making restful sleep impossible.
• The air-conditioning system rattled loudly all night, and the washer-dryer shook the floor so much that we avoided using it.
• Several lights weren’t working, leaving the apartment dim and hard to navigate safely.
Cleanliness and maintenance were major concerns.
• The bathtub and sink were visibly stained, and the hallways had an extremely unpleasant odor that suggested the carpets hadn’t been properly cleaned in a long time.
• We encountered pests inside the unit, which was extremely upsetting and unsanitary.
• The “city view” promised online turned out to overlook construction debris directly outside the window.
Outdoor amenities were just as disappointing.
• There was active construction happening right next to the pool, with debris falling around the area — definitely not a relaxing or safe environment.
• The pool space itself looked neglected and completely different from the polished images shown online.
Accessing the building was also unnecessarily stressful.
We were given multiple access codes (for the property, building, and unit), several of which didn’t work. We found ourselves contacting support repeatedly just to get in — exhausting when traveling with kids.
Based on our experience, I would not recommend Tucker at Palmer Dadeland.