Reviews of Kasa 2nd Street AustinReviews of Kasa 2nd Street Austin

Great place to stay, in a great area! Pool view was amazing!

Highly recommend.

Amazing view of the city. Local shops, restaurants, and bars worth exploring in the area. Clean and spacious rooms. Very comfortable stay!

Great place! very clean

Great value, very clean and modern, and excellent location

Edit: After several stays at Kasa I can't really recommend it as highly anymore. The cleaning service is not very good (dirty socks and pills left on the floor from previous guests, and garbage and dirt left under the trash bins the entire stay (through two additional paid cleanings), stained duvets, etc. Everything is broken including doors, cupboards, drawers, and we had a water leak that took hours to fix. The apartments are just not properly maintained and not worth it anymore. ==== Everything was fantastic. Beautiful apartment, nice and clean building, great location. The gym is really nice for a basic workout and all of the communal spaces are gorgeous. Customer service is really efficient. I asked for a few more pots/pans since I was staying for a month and the delivered an entire brand new set to me. Really good job. One thing I find odd is that when you order cleaning it says they won't change the sheets on the bed. I specifically asked them to do this, and they did, but it is odd that this is not automatic for an $85 service. That is a small thing, everything else was fantastic. I highly recommend it.

Everything was within walking distance. Great views and comfortable bed.

Loved the building, the location and the unit was better than pictured. The toilet ran, which was a little annoying but I did report it. I’d stay here again.

Kasa was the perfect spot for two couples. It is a great location, has a great view of the city, tons of amenities and overall great experience.

Great location with extremely responsive support team.

Very nice place walkable to everything restaurants and Shops had a great time. Definitely coming back

The place was great. In a good location, clean and had everything we needed.

Kasa is an efficient host. I enjoyed the view the most. Thank you!

Overall, the value for money was good. However, the experience with the front desk left a lot to be desired — staff were consistently rude and unhelpful, particularly during check-out. Parking was also frustrating, with confusing guidance that ended up costing me $48 unnecessarily. Even though the stay itself was fine, the way you’re treated on the way out really shapes the overall impression. For that reason, I’d likely explore other options next time.

Great space with lots of room. The kitchen was fabulous. I look forward to staying there every time I come to visit!!

Absolutely LOVED this location and space! Pricing of a hotel but with apartment amenities! Even for a short stay its perfect. View of the river, close to shopping and eating and more. 5stars and we will be back!

Great location. Clean unit. Exactly as described

We loved our stay in this Kasa apartment. It has a great location, close to many restaurants and businesses. The apartment was very comfortable with a nice view. We found all the things needed for our stay.

VERY unresponsive & not good with communication.

Not sure what the VIP access included? The property was highly secure, which actually made some aspects "challenging"! Entry/exiting the building, elevator and parking were all by card. The room itself was VERY basic but clean. Beds were very comfortable. Had a cool view since the den area is all windows. Received a notice/text message on Saturday night at 10:30 while in the room playing a board game, for noise disturbance??!! Yet I was awakened around 2 am to people laughing and talking.

The place itself is really nice, has a great view of Austin, and lots of good bars and restaurants nearby. However, our overall experience was diminished by the confusing and cumbersome check-in process. We purchased parking through Kasa and it seemed simple. However, when we got to the location, we realized that it was much more complex. Upon arrival, we found 7 PAGES of tedious instructions which involved driving to 2 separate garages and going to the room to get the keys (despite the staffed concierge). Additionally, our key fobs barely worked on the doors/elevators, and most entrances of the building were poorly marked, adding further confusion. I got physically injured trying to juggle my luggage, the 7 page phone check-in instructions, and the broken fob. My bf went to the concierge for a bandage to stop the bleeding, but they had nothing. We had to walk half a mile to CVS. When we reached out to Kasa all we got was a canned AI response. Also, housekeeping entered 15 mins early.

Great place

Clean residence and great location.

Thanks for a great stay! The place was beautiful and in a great location.

A gem in Austin. Very nicely located. Everything in apartment is top-notch. Customer service is easy to reach. Highly recommend

Stayed there for Fourth of July weekend and it exceed expectations! Had a beautiful view of the city and check-in instruction were clear and their guide was easy to follow. The neighbors we bumped into on the elevator were super friendly and gave us great suggestions for places to go and even kid friendly ones. Definitely will be staying here again ❤️

Great views walking distance from good places to eat

Clean, convenient, cute.

Nice place and amazing view

Great, no issues

We will stay there again because it was clean, perfectly located, and had what we needed. 4 stars because the cloth shower curtain didn’t have a liner and got soaking wet after showers and the decor was just a bit stark. We expected the ambiance to be a bit cozier and more comfortable.

Hands down one of the best Airbnb we stayed at! The view of the city and the lake was phenomenal. Everything was clean and we felt right at home once we walked in. I travel a lot and I've done several Airbnb's in different states but this one was definitely the best by far. We are definitely staying again when we go back to Austin and highly recommend.

Amazing location, very walkable. I would say this location is family friendly.

Great stay again. Will be back.

Spectacular view; easy to follow instructions for parking. It demonstrates beyond exceptional customer service for us not to have to directly address any concerns with on site staff so thanks to everyone; including the young lady at the front desk who greeted us very well. Laundry inside the unit is very convenient if you’re an active person. I enjoyed the movie theater attached to the building as well as the convenient access to nightlife in the heart of the city. They even provided an arriving gift.

Clean, friendly and safe area. We would highly recommend this place

Lovely bnb would definitely come back once I’m in the city again

loved it!

My partner and I had a wonderful weekend getaway in Austin hosted by Kasa. I’m currently undergoing cancer treatment, and this trip was the perfect escape. The location was ideal—surrounded by great shops, amazing food, and beautiful views. We explored the Texas Capitol, visited the Blanton Museum of Art, and enjoyed peaceful moments under the trees at Barton Springs. The accommodations were clean, modern, and felt like home. Everything we needed was nearby, and it made our stay relaxing and memorable. This trip gave us a chance to step away from daily stress and enjoy each other’s company in a vibrant, welcoming city. I’m incredibly thankful for the experience and the comfort Kasa provided. It was exactly what we needed, and I look forward to staying again soon.

Stayed for 1 night waiting for train back home. Room was easily accessible and instructions were clear. The room itself was nice, well furnished and clean. The view was nice overlooking the river and skyline

Better off staying at a hotel Likes: I like the location how clean it was. Dislikes: Not a worry-free stay — would not book again While the apartment itself was clean, everything else about the experience was far from stress-free. Right after my reservation was confirmed, I received a notice stating that certain amenities would not be available — something that should have been disclosed before booking, not after. I also paid extra for what was advertised as a "worry-free stay." It was anything but. They tried to charge me an additional $200 for a key card — something that’s typically standard and included in any other booking I’ve had. When I raised concerns, I was basically told that the worry-free upgrade didn’t apply to that situation. Overall, this stay felt like a bait-and-switch. Between the surprise fees and lack of transparency, it ended up being more hassle than it was worth. Honestly, you’re better off staying at a hotel.

Very clean nice place very much do a vibe very cozy

Kasa did an excellent job describing the apartment and location. The view from the balcony was just what I needed, and the neighbors were quiet and friendly. Walking distance to ATX live to catch a concert was an added bonus and giving me a heads up about possible construction noise was extremely helpful.

I am so happy that we found this place! Way better than staying at a traditional hotel. Great location, walkable to everything we wanted to do! 10 out of 10

Great location! Apartment was clean beautiful and very quiet!

This was the best Airbnb I have ever had the pleasure of staying at. It was wonderful amazing experience and I cannot wait to come back again. Worth every penny and more