Reviews of Kasa 2nd Street AustinReviews of Kasa 2nd Street Austin

Great place; right next to the river trails as well as great restaurants. Comfortable king bed with lots of pillows and a comfortable living room; both with great views through the floor to ceiling windows. We loved the patio as well; they had 2 chairs out there so we could soak it all in. The shower was the only thing that was just ok; the water pressure wasn't great. Fitness center was well stocked with everything you would need. Treadmills were new and the best I've ever been on. We absolutely loved our stay. If you're in Austin, we definitely recommend this place. Oh, and try Desano pizza before your last day...that was incredible as well.

Kasa is an extremely professional rental / airbnb service. The apartment was as described and in a fantastic location. I highly recommend.

Construction noise starts at 2:20 AM Likes: I am leaving a bad review due to Kasa’s lack of full disclosure related to construction across the street. It starts at 6:30 AM and continues until 5 PM. And they have a permit to pour concrete 24/7 which started at 2:20 AM!! There is constant construction noise for any unit that faces north. This is not an issue for the units that face south/pool view. When I booked the unit the webpage mentioned there may be construction noise. It is constant ongoing noise, be careful/ warned when booking north facing units. In addition the instructions for entering the building were incorrect I have addressed this issue with Kasa. The door they state not to enter is in fact the entrance from the garage. I hope by now they have corrected this information in their system. The unit itself is was spacious and very clean. It is a minimalistic unit with polished concrete floors and raw concrete ceilings. The furniture is very basic and limited. The beds were very comfortable. The kitchen is well stocked with utensils, The only spices are salt, pepper and a small bottle of olive oil. There are no other cooking spices. The location is excellent. And parking is convenient at $25 per day.

Great host and a great apartment

Likes: The size and layout of the condo was great Dislikes: The construction noise across the street was day and night and very loud

Perfect location in downtown Austin.

IT WAS THE WORST HOTEL EXPERIENCE OF MY LIFE. Likes: The room was actually a very nice suite consisting of a bedroom, living room with attached kitchen, huge walk in closet and a large closet with both a washing machine and a dryer. Excellent views. Nice balcony with chairs. Dislikes: This was the worst hotel experience of my entire life and a gigantic bait and switch. AFTER you book the room and the entire purchase price for the whole stay is charged to your credit card, you find out that you have to provide a face photo for facial recognition purposes. Now, you may trust Kasa not to mishandle it (I do), but you can't trust hackers who might hack into Kasa, get the photograph of your face, and then photoshop it onto child pornography. You won't find this out until police show up on your doorstep with a warrant for your arrest, put you in handcuffs and take you off to jail. And then pay $10,000 or $20,000 to a bail bondsman to get out of jail (unless of course you don't mind spending a month or two in jail while the police sort this all out). And don't for a minute assume Kasa will never get hacked -- all sorts of companies and government agencies have gotten hacked. Additionally, THERE IS NO FRONT DESK for this property. You're on your own, buddy, with a bunch of codes to get into the lobby and then into your room. My taxicab driver had a very hard time even finding the parking garage. If it's the middle of the night and you can't figure out how to navigate this extremely complicated process, expect to spend the night on the street. Prior to the hotel stay, there is a huge amount of anxiety as to whether you will be able to get into the place and into your suite.

Great location!

great spot and perfect for our stay

Simple and easy high-rise apartment in downtown Austin. Beautiful view. Easy walk to restaurants, etc. Very safe. Stayed for ACL weekend- apartment is 1 block from shuttle stop. Was also a 25 min walk to Zilker Park.

Great location for exploring Austin. Easy to check in. Very easy to follow instructions and a responsive host for any questions we had. Bed was very comfortable

Great stay! Perfect location. just a little tricky with all the different codes at first

Great stay

The place and view was amazing. The overall atmosphere was great. I liked how the instructions made it very easy to access the apartment. I would’ve rated this 5 stars, but I gave it a 4 instead and here’s why. The key cards didn’t work to access the elevators, even after I messaged for help (which they were very quick to response and reactivate) the cards still did not work and I had to keep going down to the first floor to input the number code. Overall, I enjoyed my stay and would definitely stay again.

We enjoyed our stay overall!! The check in process was a little complicated, but they were responsive and helpful. Would stay again.

great location, great place to stay for ACL, quiet, clean, everything is walkable

Very nice apt, with great view and great location

Great place to stay! Very convenient

Great location, close to everything.

Nice rooms, great location

Una excelente opción para visitar y conocer Austin

The best choice we could have made for acl. Only downside is the lobby airfreshner of burned carpet. Everything else was top notch

It was ok! Location was great but a bit lengthy check in process and dirty cleaning towels were in my room upon arrival. Overall Expensive for what you get.

Everything was great! Thank you!

Great location - but beware of loud construction! Likes: The location is great! Dislikes: The construction is really loud right next to the hotel and started at around 5am everyday except Sunday. We should have been warned and given ear plugs. The check in process is over complicated. I have stayed in a few units at this location and the room I was given this time was run down.

Great spot

We enjoyed our stay and the location was perfect, walkable to everything. There is construction going on right across the street currently and goes Monday - Saturday, starting roughly at 6:30am. Definitely something to consider because it is very loud and windows are directly facing the construction site.

Beautiful apartment downtown in a great location. Host has very detailed instructions that makes everything super easy.

Great location. Easy to check in. Very responsive team with any questions I had during the stay.

Loved being right downtown Austin close to everything.

Great apartment, location and easy to deal with KASA. But construction across the street made hard to sleep and although floor to ceiling windows were great the blinds were too transparent so too much light.

Everything was great! Thank you!

Its was a great place, its in the middle of everything, you can walk to grocery stores, to great restaurants and bars. The apartment was perfect, extremely clean and very big. It also has everything you would need to live there.

Comfortable, quiet, and well located apartment. Likes: The location of the apartment was excellent, due to being within walking distance of all the things we wanted to do and see in downtown Austin. Dislikes: The apartment was quite nice, but the towels were a bit worn, with one having a large spot where there was not chenille and there was a large yellow spout on the nice rug in the living room. Housekeeping had placed the coffee table over the spot so that it would not be noticeable.

Very nice room, responsive staff, awesome stay

Beautiful place!

Kasa was very clear in all instructions and replies to any questions. Put nerves at ease.

Likes: Great location, very clean. Quiet. Had a washer and dryer in the unit, which was very convenient. Dislikes: There were only shades on the windows, so the light wasn’t blocked very well.

Great location but kasa is a company and not a host. We had plenty of problems. The lock didn’t work correctly. The microwave didn’t work the whole week we were there and there is no dedicates workspace. Not ideal for a WFH setup. There is not a person you can talk to and solve and problems quickly.

The Kasa apartment was clean and comfortable, with a view of the Colorado River. The location was excellent, as it was within walking distance of everything we wanted to see and do in the downtown area of Austin.

Enjoyed my stay. Location is downtown with access to the convention center as well as other downtown Austin offerings. Space was modern and clean. I felt very safe. Bed was comfortable and kitchen had everything I needed.

We loved our stay, but they need to improve their check in instructions. Too many texts and extremely confusing. I would highly recommend to them that they film a video of what needs to be done as we weren't the only ones trying to navigate instructions.

Great location, walking distance to many areas of downtown. View was spectacular. Property was clean and quiet, and in a safe part of town. Loved that there was a washer and dryer in the unit as well. Definitely recommend staying here.