Reviews of Kasa 2nd Street AustinReviews of Kasa 2nd Street Austin

Very clean and roomy apartment close to all we needed in downtown Austin. Check-in is a bit tricky but manageable with the detailed instructions. Highly recommend to others.

Wish we would have been able to check in a little sooner. The place was really nice and clean. The patio view was amazing and we had a great time. I would totally stay here again.

Great location and property (although after realizing how many great live music spots were in the Red River district/Red River St, we'd have preferred staying in one of the many lodging options on Neches/Red River St), easy to walk to, lots of eating options nearby, and the bat bridge is a short hop away. Check in- the only thing is that if you're hoping for an early entry, you won't get a code until 3:50 pm on the dot. We didn't ask for early entry, but were hoping maybe the system would give us the code once the cleaners left. Not a huge deal, as we left our bags at the W hotel right around the corner from the Kasa entrance (they didn't ask if we were staying there, we just asked them to hold our bags -- we tipped them $10 for it). Other notes - shower pressure was ok, the little balcony was perfect to watch the river and enjoy the breeze, the pool was cold (mid April is still chilly) but perfect to sunbathe, and the Kasa owns 3 entire floors of the building, so you often ran into other Kasa guests in the elevator, which made for nice conversation (if you so choose). King-sized bed was super comfy esp after a long day of walking.

Likes: The property itself was great Dislikes: I received a call from KASA 4 hours before I was supposed to be checked in telling me that my reservation was being canceled. They said I had “violated their policy” at another Airbnb of theirs over a year ago and they have to decided to cancel my current reservation day-of. Not only was the violated policy part not true (I have a review from that Airbnb saying I was a great guest and welcomed back anytime) but it was completely unacceptable to be told a reservation I held for almost two months was being revoked hours before my check in. I was already in the city with no other alternative stays available. I was able to prove that the violation wasn’t real and they let me keep my reservation but they never updated the app so I had to wait for over an hour outside of the hotel until the check-in instructions finally updated. It was frustrating and stressful and overall really exasperated my day for no reason.

The place is well run, clean, very accessible to everything. Lots of places very close to the place. Very close to most of the restaurants. short drive to Congress street which is always a happening street. Need to pay for parking which is extra. Then again you are in the middle of downtown Austin, there is no free parking on the street. Location location location is all that matter when you travel and this one had the location. Communication is also good. Great Gym and Pool area, always a plus.

Great experience! Top notch stay. The room was clean, quite and had everything needed to feel at home. I will be staying again next trip!

Nice location

Less than bare minimum toiletries provided.

Loved staying here, will definitely book again in the future!!

Clean and super convenient location

This unit was spacious and clean. The location was perfect because we could walk to restaurants, grocery stores, and the trail along the river. The hosts provided detailed steps on how to access the unit since it was a little involved. When we return to Austin, we will definitely stay here again.

Very clean and modern. The location was fantastic. The only negative I have is the noise. You can hear building across the street's HVAC/mechanicals which are extremely loud. Didnt use the balcony because of it. Can be heard in the bedrooms as well.

You should know when you book Kasa that you are not booking a regular hotel. It's more like an Airbnb situation. You are booking an apartment in a regular apartment building. You will need a code to get into the building and a code to get into your room. There is no front desk. I booked through a service like expedia that did not share my contact info with Kasa, so I arrived on site with no idea how to get into my room. The concierge for the apartment building was able to get me connected with support and I got immediate service. The room itself was very clean and nice and the location was great. Very close to restaurants and shopping.

Location 10/10, ease of check-in 6/10, building amenities 7/10, comfort 10/10, cleanliness 8/10. Great overall stay. Pros: Super comfortable bed. Well-stocked kitchen for two. Amazing location with really great dining and shopping nearby. Beautiful balcony view. Attached parking garage felt very secure, and the building overall felt safe which is super important in a city or downtown Cons: Washer/dryer was convenient, but residue dyed some of our white items pink :( . Check-in was lengthy, and 4 PM feels late for the price—especially after a long day of travel. We requested early check-in but didn’t receive it. Key cards were inconsistent, though others helped us access the building. Improvements: Pool seemed a bit unkept. Bedroom curtains let in too much light, making it hard to sleep past sunrise. Shower curtain is too short, causing water to leak into the bathroom and closet. Balcony is nice to stand on, but the furniture is rusted and uncomfortable. All in all we would stay again.

Perfect downtown location, ideal if you want to be right in the middle of everything. The building felt very safe, and it was easy to walk to a variety of great restaurants and shopping. The room and amenities were exactly as advertised, which made for a smooth and enjoyable stay. I would definitely stay here again.

Great location! Walkable to almost everything! Very clean and exactly like the description! Would stay here again!

All the checkboxes. Unit was large and had everything you would expect. Nicely decorated and stocked pretty well. Perfect location…only complaint would be the comfort of the mattress…definitely time for a replacement. Otherwise would stay again.

Great spot in the heart of downtown Austin. Easy in and out, and it’s nice to have all the amenities as well that are included. Would definitely book again.

This large 2 bedroom condo on the 16th floor was in a great locations with lots of good restaurants nearby. It was central to everywhere we went in Austin. We would definitely stay here again.

Great place to stay - perfectly located with clean, comfortable amenities. Would definitely recommend.

Check in is quite tedious. Everything else is great.

Great place to stay. Super clean and roomy.

Great location, nice apartments with pretty much everything you need. Came back for a second stay during our visit in Austin.

The room was amazing! Excellent location and very spacious. I would definitely come back again. Such a beautiful home🥹

The bed was slopey and the floors needed to be vacuumed.

Apartment was down at the heels, very sparsely furnished, ripped and stained furniture, dings scuffs dents and scratches on walls, wifi box, baseboards, doors. Exposed wiring on the under cab lighting. This apartment gets a quick clean but not the upkeep it needs. Their response was to send someone in during the day which wasn’t possible as I needed to take virtual meetings. I don’t know how they’d fix all of that in that time anyway. Would have been nice if they offered to move me to a different unit or offer any money back. They didn’t do either. Check in was fine but convoluted and there are multiple codes key cards and steps to follow.

It's a no service so thats exactly we got

Middelmatig Likes: De locatie Dislikes: Heel veel omgevingslawaai, de verluchting maakt echt veel lawaai.

Le falta equipa la cocina Solo un sartén y ya muy viejo No hay copas ... Los muebles muy básicos para el precio que se paga Muy limitado de jabones de lavavajillas y de lavandería En si el Departamento es muy bonito y muy bien ubicado pero creo que pudiera estar mejor equipado Tuvimos un problema con en tema de la puerta y aunque al Final nos resolvieron considero que tardaron en darnos una respuesta Aunque siempre fueron muy cordiales.

Great place, great views. Plenty of good restaurants and shopping nearby. Will stay again.

Great place

Great location. Very nice apartment - matched the description. The hosts were upfront about the check-in process being a little overwhelming, but they had very detailed instructions (with pictures!) that made it a breeze.

The bed was so comfortable, I had a hard time getting out of it. The place was clean, well appointed and in a great location. Highly recommend getting a river view with a balcony so you get a view of the bat bridge at night. Host was in frequent communication and sent housekeeping the same day for a couple of items we needed. Parking was tricky at first, but convenient and well priced considering the in and out privileges. Review your instructions before entering the garage because cell service cuts out upon entry. Felt like a home for a few days and we'd go back for sure.

Everything was fine but it is difficult to find it, if you do not have a car.

Great place located in a really fun area of Austin!

great place

Right in the heart of 2nd street district but the room was peaceful. Great service from start to finish. The view of Town Lake was a bonus!

Likes: Esta muy céntrico y el departamento muy bonito Dislikes: Había una toalla sucia

the condo was amazing and we loved the location ❤️

We had a wonderful experience staying downtown Austin! Our room was clean, stylish, and we enjoyed the incredible views. The concierge was friendly and available to help answer our questions. We’ll definitely be back!

Everything about the place was great. Would definitely book here again!

If you take the time to review the provided building access instructions, you'll have no issue getting in/out. The unit met our needs for 4 people quite well. The building is really quiet. The pool and fitness center were great. Plenty of restaurant choices all around the neighborhood. Easy walk to Congress street, the bat bridge, south Congress neighborhoods, etc. Would definitely consider this Kasa location again if a future trip brings us to Austin.

From the start to finish nothing but perfect communication and great location for the apartment. We will stay again any time

Great location, everything we wanted to do was very close. The parking was easily accessible. The views were great. Would have expected better quality towels and linens.

Clean, great location, and comfortable beds. Would recommend!

Location was amazing. Space was large, space was clean and served its purpose as a home base for a group of 3 of us.

Likes: Ubicación Dislikes: Uno de los lavabos del baño que está dentro de la habitacíon está tapado y se estanca el agua Y el otro baño tenía malos olores.