8/10 Very good
Very nice accommodation in Downtown Detroit. The room was beautiful and very spacious, I loved the modern decor and the bed was quite comfortable as well. The kitchenette was a big plus; I should note I didn't need to use it, however.
This was my first time at a Kasa property. The virtual self check-in experience went super smooth for me, I did not encounter any issues. Honestly I wish more places had this "virtual front desk" where you are sent all info, and can chat to an agent remotely for questions. Only room for improvement when it comes to this is that an app should really be used, rather than a random link sent to your cell number. This would even further streamline managing your own accommodation.
Unfortunately, I can't give this place more than 4 stars. General cleanliness has room for improvement. Some surfaces inside were quite dirty, such as the window ledge and the kitchen table, as well as the nightstands. The shower and sink area could have also been cleaner. The window ledge had a ton of dirt and grime, and the table was sticky. However, the beds were pristine.
Another drawback that made me feel uneasy was the location in downtown Detroit. Several homeless people congregate by the building entry (but there is also a security guard there 24/7 which adds some reassurance). The front door also is passcodr protected. I felt uneasy walking from the parking lot across the street to the main entry. This isn't much of a problem with the property itself, but a problem with the location. The room door could also have more safety features on it, like a deadbolt.
Overall I'd recommend this place to anyone wanting to stay specifically in downtown Detroit. Id also reccommend Kasa in general. I'd definitely consider staying at a Kasa property again, however I am not sure about this one in particular (location related) even though the room features and value were great.