Reviews of Kasa Capitol Hill Downtown NashvilleReviews of Kasa Capitol Hill Downtown Nashville

For our first time staying somewhere other than a hotel it was nice! We enjoyed the accessibility in location to downtown Nashville and being within walking distance of Broadway. Paying to park next door wasn’t ideal but not the worst. The only thing I wished was better was the amount of coffee and trash bags that were in our room. We stayed for 5 nights and cooked most of the time and ran out of trash bags halfway thru the stay and coffee by day 3 and the dresser that was in the lobby was empty. Other than that little hiccup it was great! The extra air mattress and portable fan was nice because I always sleep with a fan and forgot mine! Overall we’ll definitely be coming for another stay.

GREAT Location Great location! You can walk to broadway from here, grab an E scooter and head to the Gulch area. Not only are you close to everywhere, it was quiet at night. Inside the Sonder was a great kitchen set up and the most comfy bed Ive ever stayed in while traveling. A great experience, we will definitely be using Sonder again.

Property had no parking and it cost $40 a night to park in structure near by

DO NOT BOOK. Room is not what is pictured. They will give you a noisy room in the basement. Likes: Nicely decorated, clean and good location. Dislikes: Room was in the basement under the lobby and next to the elevator, so all we heard all night were people walking through the lobby and using the elevator. The pictures in the booking showed a top floor apartment, what we got was completely different. The sofa bed could hardly be considered a bed and there wasn't enough bedding for it. Also, the sheets were so stiff that it sounded like you were sleeping in wrapping paper. We all slept horribly.

Excellent space for the price and location. Will plan to stay again. Likes: Everything. Spacious and clean. Dislikes: Shower was very weak. No pressure. Not having parking or any discount at local lots. It was not clear to use the reservation Id and not the pin. Had trouble getting in with no instructions at the keypad.

Very nice and clean property. Very happy with the room and street noise wasn’t an issue like some reviews stated. Two things disappointed me. The keypad to get in the front door was a little fickle with my code, which led to me standing in the cold to get it to work longer than I felt I’d like to. Most importantly, parking. Parking options are limited to pay lots/garages. I ended up paying $40 to park one day. This really takes away from the value I thought I was getting. Plus the garage isn’t attached to the property and there’s no drop off point for luggage, so you have to tote everything by hand. All in all, I want to stress the property is nice and clean as advertised. I’d definitely consider staying again. But I also have to say the parking situation makes other hotels in the same area that have their own parking but cost a little more an option as well. That’s what kept this from being a 5 star experience.

Such a great location! Walking distance to all the places downtown! Clean, spacious and comfortable beds!

Great place to stay!

This is my second stay at this location. I lived in Nashville for about 8 years and like to book a room when I visit. This place is truly beautiful and a steal for the price. The furniture is lovely, and you can log into your Netflix/Hulu on the television. The bathroom is gorgeous. It’s easy to get everywhere. I wish there were an option for parking that didn’t require a paid lot.

Everything was very good except for lack of parking facilities. There was a 3rd party parking lot, literally right next door, that I thought was a good thing... until I used it's services. They charged me $86 for an 18 hour stay. Thought this was a great deal more than should have been charged. I know it's not your lot... but it is mentioned in your e-mails to me as a place to park. Nowhere does it mention the price that you will be charged

Decent Dislikes: The kitchen chair was broken. So couldn't sit in it

Highly recommend. Excellent. Parking is expensive in this area. And an issue.

We had a great time at Sonder. The only complaint I have is they had construction going on right out our window 9-5 daily. That’s not Sounders fault but it did put a damper on trying to sleep in too late or to come back to nap. Otherwise, we were very comfortable & loved that we could walk to everything!

Great stay Great location and great set up. There was some visible water damage on the baseboards in our unit and the ceiling of the master bedroom had some weird places but everything else was great!

Comodissimo per visitare a piedi Nashville Likes: Molto comodo per il centro. Pulito e accogliente Dislikes: Nulla

Likes: Nice location and great value for the buck! Dislikes: More towels

Unsanitary conditions, 22 hours to show up! My family stayed at Sonder 211 M 7th in Nashville TN on December 22-25. The sheets were we found bugs, hair, and crumbs in the sheets one one bed and the sofa bed (see photos), and a brown smear (blood?) on one of the top sheets. The walls were dirty with brown food, black handprints and scuffs. The floors weren’t vacuumed and the carpet was stained (photos). The marble table in the living room was broken. I called (seven times) and exchanged more tgan a dozen texts in which I was promised this would be addressed. Because one of our party is immunocompromised, I asked to be relocated but the phone rep said they said they had no space left at the property which we know was not true. We were told housekeeping would take care of the problem and we could not occupy the property while it was being cleaned. We stayed out of the rental for 6 hours (we were asked to vacate at 9 a.m.), but it was 22 hours between our request for a sanitary place to sleep before someone showed up (a borrowed employee from another hotel) only to change sheets and vacuum. This compromised severely our Christmas holiday. Thankfully American Express, (the booking agent), contacted the supervisor and got someone in immediately to clean. To this date, I received a $100 credit for the inconvenience but no response to my request to speak with supervisor (3 days!). I write this review in hopes that other families consider seriously what they see online vs. what they get.

Pres de bradway, très bien équipé et propre

The apartment was more than we expected. The full kitchen made it easy to make meals in the apartment. Also, the bedrooms were spacious and comfortable, the two full baths were great and the full-size washer/dryer were a pleasant surprise. We were very satisfied.

Excellent value in the perfect location! Likes: Great location with easy check-in using the code. Broadway is just around the corner, along with a busy stop if you are using public transport. Clean and comfortable, with a brilliantly equipped kitchen. It was much bigger than we expected and we also appreciated the use of the Roku stick. A perfect stay - thank you for having us!

Water pressure too low to stay again. First of all, we enjoyed staying here, good size rooms- bathroom, bedroom with comfy bed and pillows and living area with kitchenette with nice appliances. However, we could not control the thermostat to desired temp but it wasn’t too far off so we didn’t bother to complain. We only had one washcloth and didn’t see where we could get clean ones but one of us had a cloth and the other made do without. The spatula was not totally clean with dried food at the edge. And last but not least and is the reason we will not be staying here again is the water pressure in the very nice sized shower stall. It seemed to take forever to bathe due to the poor h2o pressure in a small shower head with a few keen streams. So poor! If I had to wash my hair it would have been done in the kitchen sink. My husband didn’t even bother with taking a shower the second and last day of stay just because of this barely there water pressure.

There is no staff on site, which is typical of a sounder property and to be expected, but the area while not necessarily unsafe was a bit off the main tourist routes for walking. Coming back in the evening and using the keypad for entry with no staff on site and no security that is looking over our shoulders fairly frequently. Although we have to admit nothing happened there was still a slight sense of uneasiness anytime we approach the property after dark. The room itself was clean and fairly well appointed although the beds were very low. We did find it necessary to use the online chat service they provide to request towels and coffee for the coffee maker. That said they responded very quickly and had the towels and coffee sent to our room. All in all the stay stay was uneventful and pleasant because we were in Nashville. Not sure we would return to this particular Sonder property. We selected it originally based on price and proximity to the Broadway events we were attending.

Nice value priced stay. Everything we needed was provided. Great location.

Overall the apartment was very nice. It was clean, everything was functional, the bed was comfortable and I loved all the pillows and the fluffy warm comforter. BUT the apartment was freezing and I could not adjust the temp. It was cold in Nashville and after a day of out and about I wanted was a hot shower ( the shower is a joke… a meet trickle spilling out of a 4” shower?) and to relax in a warm apartment. I had to wear my coat inside. The thermostat was set for 67F it would have been nice to have it at 68 or 70. 67 is fine for sleeping, it could even be cooler. But not for hanging out!

Stay was great!!

Not an amazing experience for sure The parking is a huge issue. You should not have a sketchy parking lot that costs $45 per night down the street from your hotel as your suggested parking on your details about the hotel. There was a garage across the street, covered and safe for $20 and that was never mentioned in the hotel parking suggestions. Huge disappointment having to call people with a thick accent thousands of miles away who can’t help with this and have no idea what they are talking about. I There’s no one in person at the hotel at all to help with any questions. I was with an elderly person who couldn’t walk easily and It was a very scary this whole experience. The walls are run down with a lot of markings on them - hotel should be updated and rooms should have a window like show in picture of room you booked.

Nice apartment in downtown Apartment was nice, especially for the price we paid. It was spacious, clean, modern, good wifi, good shower, full kitchen, excellent location. Only downsides were that the heating was very loud with a high pitched sound for which we needed white noise sound to be able to sleep, and we arrived two minutes before the actual check in time, and we could not get in, as the access code was not working yet.

Great property! As described!

Everything was perfect