Reviews of Kasa FreeMoreWest CharlotteReviews of Kasa FreeMoreWest Charlotte

The apartment was absolutely beautiful. Very large, modern and clean. Very short drive to the stadium, Spectrum Center and other attractions. The area felt very safe and parking was easy in their secure lot. Communication was excellent. The only problem I had was that the apartment was located on the first floor next to an entry door so there were people exiting/entering loudly at all hours of the day and night and the upstairs aparment was also noisy. If you are used to noise, it wont be a problem but if you are a light sleeper or are traveling with babies or small children, they will probably have trouble sleeping. I would definitely stay here again but maybe request to not be so near an entryway.

Had a A.C issued and within a hour they were there to fix it. Very responsive and a very nice apartment.

The apartment was a great location & only a short drive to restaurants & stores. It is very clean & conveniently stocked with the essentials like dish soap, laundry soap, body wash, lotion, etc. Customer service is a text away if you need anything. The sofa bed could use some padding. We weren’t sure where the pool was, so didn’t try that. Parking is securely gated and plentiful.

The apt was very clean and in a convenient location!

Fabulous apartment, well equipped, beautifully clean. A little out of the way but a short uber ride sorted that. Good communication with virtual check in made it really easy. We wouldn’t stay anywhere else in Charlotte. Loved our stay

After a disastrous experience at another hotel with a virtual checkin desk, we nearly cancelled our booking. So glad we didn't. Fabulous room, very well equipped, very clean, and check in instructions were fool proof. Highly recommend this accommodation.

Decent location and good neighborhood. Good access to the interstate. The unit layout did not match the photos, yet the features are the same. The gym is amazing. Parking was convenient and quickly accessible to the unit. Upstairs neighbor clearly isn’t aware of their noise level. Could certainly stand to invest in a new bed.

I like the space and the cleanliness of the property.

Third time staying at this property. It is very close to downtown Charlotte. Private parking. The room itself has everything you can ask for. Very comfortable, like home. I would give it 10 out of 10. I would stay here again.

Not for a couples getaway at all! Likes: It was near some nice restaurants. Dislikes: Everything. It was nothing like the listing. Theres no parking available after 5pm. It smells like weed. The showers we’re disgusting. The rooms were so empty every time you talk it echos. Theres no water pressure so we took cold showers with a sprinkle of water. The sheets had hair on them. The beds were so uncomfortable we actually ended our stay early.

Third time staying at this location. Another FANTASTIC stay. Easy asscess to highway. Very close to downtown Charlotte. I had a king room with a small outdoor patio. Room was clean. Comes with a washer/dryer, everything you need in the kitchen. Water/Ice dispenser in the refrigerator. Walk in closet off the bather room. This will be a repeat place I stay when I visit Charlotte.

Everything was great and easy ! With everything being virtual it was an introverts dream! I recommend adding an air fryer 😉.

My stay was excellent Likes: It Very clean & a great locational Dislikes: N/a

Great location. Safe neighborhood

Likes: Clean

I travel a lot and I’ve stayed in a good bit of places but this was probably the best away from home stay. The apartment was nice very clean and accessible to everything! The check in process and just everything about KASA works for me. Kasa definitely make staying away from home a little bit easier!

Excellent communication and video directions on how to find the place. Communication throughout was great as well. The place looked exactly as pictured. Very comfortable stay.

Great stay! Convenient location

I just want to say thank you for having a safe and clean place for my family to stay. We really appreciate it .

The only thing the apt needs is a good paint job. Too many dirty walls and straches. But apt was clean and had everything we needed.

Overall good Likes: Location of the Kasa, entertainment, shopping, restaurants and grocery store. 😁 Dislikes: No one to report the noise too on the upper floor, 😡 and when you change the tv channels in the living room the channels change in the bedroom

Great place with plenty of space! Our family of 5 found it worked well with the 2 bathrooms and bedrooms. It was very clean and very close to downtown and BOA stadium. The pool looked nice too. Host was very responsive and we would definitely stay there again :)

Amazing !!! Likes: I loved everything. Dislikes: Absolutely nothing. Everything was perfect.

The only good thing about this hotel was its location. Otherwise it was dead dirty inside. The shower curtains were disgusting with something on it on the inner side. Seemed like a dead skin. The room had a bug. The big one. The washing machine's rubber is broken thus water all over the place.

The rooms were very nice, didn't like the fact that one TV affected the other. And don't know who was upstairs but from Thursday thru Friday evening they were very loud and sounded like thumping noise and very hard walking as tho they were doing it on purpose!

Nice, But I got a rash Likes: Overall, my stay was good. The place was clean, and looked like the pictures. The apt was a little hard to find/access, but I figured it out. Two main things that left a bad taste in my mouth is that I saw a huge “water bug” — that’s what they say in the south; we call them roaches. The other thing which made me really irritated and upset is that I got a rash from using their body wash. The irony is I NEVER use those community soaps, the ones that get refilled. I always bring my own, but this time I forgot my own body wash and had an ALL OVER BODY RASH FOR AN ENTIRE WEEK!!!! It took a long time to go away, and my skin is still not completely back to normal yet. I have debated whether or not to write a review because of that (which is why it took me this long)… Again, nice place, but given my bad experience, can’t whole heartedly recommend it. -_-

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Great place! I would stay there again!

Nice, clean and quiet area.

Love this place! We had a wonderful stay. The place was clean, atmosphere, great and had all the amenities we needed. This was super close to restaurants and night life. Would definitely recommend and stay again.

This is seriously a diamond in the rough! I had no idea about Kasa prior to my stay. The check-in process over the phone by identifying you was really easy. Access to the apartment was easy and well communicated. The place was immaculate! I will definitely be using Kasa again in the future!

Nice stay overall! Would recommend. Overall, it was a great experience and I would use Kasa again! The space was really nice and included many amenities like a full fridge, oven, sink, etc. that you don’t get in your average hotel. This would definitely make me want to travel more and stay at a Kasa. I also liked being able to “check in” virtually and not have to wait on anyone for anything, especially as we were in a hurry to get somewhere after we arrived. The “apartment” was very clean and updated!!! I definitely appreciated that. My only “complaint” would be that the entry directions could have been more clear. I am a teacher, so I always give ‘explicit instructions’ and I could have used them upon arrival… It wasn’t super clear which building we were going to (no label on the outside) and it was definitely not clear which door we should go in. We got “lucky” by Maps leading us to the building, but I wasn’t even sure it was the right one as, again, nothing was labeled. We also guessed which building door to go in and just picked one. It wasn’t clear which floor we would be on either… there was a 4 in front of the room number so we thought maybe 4th floor but it was on the 1st floor… luckily we happened to just start out on the 1st floor and check out the room numbers and found ours eventually. Lastly, I received a text after we did the dishes that we didn’t have to do the dishes. Not a huge deal, but it would have been nice to know. :) Oh, and the tv didn't work. Not a big deal for us, but still…

great place to stay!

Had a great experience visiting Charlotte and staying at the Kasa property. It was first time using the virtual check in but it was flawless. Very clean and secure property that was within walking distance to a concert venue we were at. No issues at all with our stay. Would stay here again on next visit.

Kasa Stay Great place, we loved the apartment especially with everything to cook a meal in the kitchen. Loved it!

Please beware of this place and booking.com So we booked the property in Charlotte for this past weekend. Everything was completed through the Booking mobile app. Leading up to our stay, we received emails about our stay, and after not hearing about checking in instructions, I made attempts to contact the property. Despite claiming to be available 24/7, it took two days to get a hold of someone to answer my questions about checking in today. Come to find out, our reservation was canceled, and we were never informed. I made an attempt to contact the property via the booking messaging app, but there was no response. I was told the property is closed due to maintenance, but it's still currently listed on the mobile app for booking as early as Monday.We were also informed we have been issued a refund but have yet to receive the funds and my booking reservation still shows confirmed, not canceled. This went from being a memorable birthday weekend for my wife to a disaster. Today is her birthday, and instead of enjoying it, we are scrambling to find a place. Of course, the property is not assisting nor did they offer to help. They 100% placed all the blame onto me I'm having to find another place and spend money I planned to use for her birthday. The sad part is, there was nothing I can do about it, and they sure didnt care to help. I'm not sure how a company as large as Booking.com can conduct business with this company when the people using the site pay in the end. Also, when I attempted to contact booking, they responded with generic emails. So this happened Friday and the the call i was promised as yet to take place. THIS COMPANY WILL 100% LEAVE YOU HIGH AND DRY, EVEN ON YOUR WIFE'S BIRTHDAY!

Please avoid! Dislikes: We never had the chance to stay. Our reservation was canceled and we were never informed. We have been waiting for a call back that has yet to come. Please avoid this company at all cost.

The condo was immaculate and spacious.

Outside was very nice. The building inside was a bit rundown, with scrapes and marks along the walls. All of the cups and glasses in our room had chips in them, there were large scratches in the walls, as well as black marks up and down the walls. It was extremely loud as well. Those above us were exceptionally loud until nearly 2:00 am, every night. It was hard to sleep and get any rest.