8/10 Very good
The apartment is comfortable and furnished as described. It is well put together, clean, and comfortable. The bed is excellent, and the shower works great. Our concerns are with the lighting, which was insufficient and not in-keeping with the photos, and the difficulty we had communicating with Kasa initially, when an error on my part caused smoke in the apartment, the alarms to go off -window doesn't open-, and the firetruck to come. I tried desperately to communicate with Kasa and kept getting text messages saying "how pleased are you with the interaction." The issue was quickly solved without damage, and from then on, Kasa was very responsive, attentive, and kind to us, extending our departure time by 5 hours and giving us a $15 coupon to Starbucks when the coffee machine did not work. As noted, there should be good overhead lighting so people can see what they are doing. The location is superb, close to ethnic restaurants and museums and parks and more. We would stay again.