Reviews of Kasa Lantern LESReviews of Kasa Lantern LES

Great Stay and Customer Service Great location near the Subway, close to lots of bars and restaurants. Matthew who is in charge of Guest Relations is great, he was really helpful and attentive. Will recommend and hopefully come back! Great view from the room

Bliss The Sago is just beautiful. The room we stayed in was large and airy with everything you could need, including a fridge and coffee maker. Our view was quaint, not skyline but nice enough. The view from the roof terrace was breathtaking and the space was beautiful itself. The shower and bath were both modern and luxurious, and both huge. The staff were friendly and accommodating without being over the top. The bed, it was so comfortable that we considered barricading ourselves in so we could stay longer. We didn't eat in the restaurant as we had gorged on street food all day but the menu looked creative and appetising. If we ever make it back to NYC we would definitely stay again.

Amazing place to stay! We stayed at the Sago Hotel for nearly two weeks in May and I'm glad we did - it made our trip to New York even more special. We got a free upgrade to the sixth floor room which was much bigger than anticipated (it was bigger than some apartments I've lived in) and the only room on that entire floor of the building. Even if we didn't, we would have loved our stay. All the staff were so warm and friendly, the accommodation was simple, modern and comfortable, and there is fantastic rooftop (with free drinks in the afternoon). The Lower East Side is surrounded by fantastic bars, shops and cafes so we were spoilt for choice on places to go. Couldn't recommend this hotel more highly! We will definitely be returning. Thanks so much for a wonderful stay!

Great place to stay in New York Great area with very good access to subway. While the area doesnt look much during the day it comes alive at night and there are good eateries nearby. the Sago's own restaurant was really good. We ate there one night and were very impressed. Good room size and bathroom. My only complaint throughout america is that the shower heads are fixed but that is a minor problem. Staff all nice at hotel. In New York you dont spend much time at the hotel but it was a very good place when you were there.

Amazing Hotel! We wanted to stay in the east village instead of midtown and stumbled upon this. Wasn't sure, but boy were we impressed. The customer service impeccable. We were upgraded to a suite that I am sure is larger than most area apartments. The rooftop lounge and complimentary wine was a nice surprise. We got perfume samples. Highly recommend! There isn't much shopping in the area but tons of great food. Subway is a block away.

SAGO Hotel was Great and simple I was at Sago Hotel late April. The hotel is simple, modern and great. The staff is extremely accommodating and great. It is very well situated in lower east side a tonne of great small restaurants around.

Wondeful stay at Sago Hotel NYC Wonderful stay at Sago Hotel NYC. Perfect localisation in Lower East Side near to restaurants, subway, Tenement Museum. Great room and very nice employees. Lovely views from roof terrace. We will come back to Sago Hotel at each stay in NYC.

Great place Had a great stay at Sago. My wife and I went to NYC to visit our daughter who lives in the East Village. (and see Springsteen on Broadway). Very friendly staff and service. It seems to be run like a family B&B - except it’s a modern NYC hotel. Jean and Frankie are great!

A great and quiet small boutique hotel in the Lower East Side. My wife and my 2 year old son just spent a great night in this small but quiet and very clean boutique hotel. We found the location right off the FDR and a short walk to the subway station a great value. Our room was upgraded to a suite on the 8th floor. We traveled with a well behaved but 2 year old. He loved the great views of the streets and buildings, he loved watching the bustle of the city below. Though it may be more appropriate for a couple due to the smaller rooms and area of the city. They were very accommodating to our son - they had a crib set up in the room ready for us. The free wine and cheese on the top floor was welcoming, though due to rain we couldn't sit on the balcony for long. Jean was very welcoming up there with some small talk and she was very welcoming. The great view on the 10th floor of lower Manhattan shows that on a nice night in the summer it would be a great little addition to the hotel. We were not in town long enough to try the restaurant downstairs we were told it was delicious. We don't travel to NYC often enough but if we stay in lower Manhattan again we have a return to hotel!

立地、部屋、サービスからレストランまですべてが★★★★★ 恋人と2人で偶然泊まったホテルですが、今まで泊まったホテルの中で一番良かったです。 接客は親密でマニュアル的でなく、会うスタッフ全員が優しくて、 チェックイン・チェックアウトの時に荷物の預かりをお願いしたのも快く受けてもらえました。 部屋も無料でグレードアップして貰えました！ 他の人のレビューを見たところ色々なひとがグレードアップをもらえているみたいなので、よくお客さんにグレードアップを提供しているんだと思います。King Studio Deluxeという部屋に案内してもらえ、そこにはバスタブがあり、日本人の僕と彼女にはとてもうれしいサービスでした。 インテリアは全体的にモダンインダストリアルデザインで、シンプルですが充実したものでした。アメニティも豊富で、ルームサービスやWi-Fiも満足のいくものでした！ また、併設しているNogaレストランもとても良いレストランでした。 友人たちとブランチに行ったのですが、そこで食べたオムレツは、食感はフカフカふわふわでトリュフの香りがこおばしく、中からとろけるチーズとホームメイドブリオッシュの愛称がとっても美味しかったです。全体的に女性らしいインテリアなので、女性に特におすすめです。値段も、ブランチだとかなりお手頃でした！ 立地もとても良かったです！ローワーイーストサイドは今ニューヨークシティの中で、若者を中心に盛り上がっている地区で、まわりには老舗のレストランやカフェからモダンなもの、美術館やセレクトショップなどが沢山ありました。バスや電車の交通機関も徒歩5分以内にあり、充実していました。 確実に、また泊まりに行きたいホテルナンバーワンです。

A gem! A surprising hotel experience in New York I totally enjoyed my stay at the Sago and finally felt that I've found a base in NYC where hotel prices are not only unreasonably high but also lack a personal stylish feeling. The sago was thus a very pleasant surprise: the design of my room gave a feeling of a pleasant city apartment, cosy and modern, a place that you want to come back to at the end of your day. The staff were all very helpful and it felt that they really care about you and interested in the people visiting and staying and there were numerous small person touches like the the very generous happy hour or the owner taking me on a tour of the basement restaurant that was about to be opened. The price was very reasonable (please just keep it that way...) so I hope to return whenever I'm in New York and can stay downtown.

Simply , an excellent choice for the Lower East Side stay Sago is an embodiment and epitome of a true boutique hotel. Starting from the check-in process; there is only one small desk in the entrance area, with one employee manning it. The check-in process was efficient, cordial, and quick. Our Deluxe Studio King was more than of a generous size, with an extra-long hallway separating your sleeping quarters as far from the elevator area as possible. That, however, didn't eliminate the rather poor soundproofing, noted by other reviewers. With that being said, it is not all that bad, considering an overall small size of the hotel, with about 4 rooms on each floor. Our room featured a nice size bathroom, equipped with everything one might need, good choice of toiletries, even including a makeup remover. The shower stall is really spacious, featuring a wooden floor, pleasant to touch (as far as one's feet are concerned). Additionally, there is a big bathtub located in a kind of alcove or a niche, in the hallway leading to the room itself. The bed was very comfortable. The kitchenette with a Keurig coffee maker, a cooktop and a fridge, serving also as a mini-bar, is an added plus for longer stays. The view to the historic Orchard Street was very good too. There is a separate relaxation/chilling area by the window, that could also serve as an extra sleeping place. The lack of the overhead lighting didn't feel like a nuisance to us, considering the overall boutique nature of the hotel. The welcoming gift, advertized by AmEx Travel, materialized into 2 candies and a welcoming letter. The VOS bottle of water was complimentary. The hotel doesn't have a restaurant, The John Lamb restaurant went out of business about 6 months ago, in the wake of a conflict between the hotel's and restaurant's owners; however, the LES offers multiple dining options, within less than 5 minutes' walk. The hotel also provides you with a free pass to the nearby Ludlow Fitness, which address is 100 Delancey St, but the entrance is from Ludlow St. The fitness center is located on the 2nd floor and offers a few scarce machines, but plenty of cardio equipment and free weights. Please bear in mind, the advertized 'open 24 hours' part is not true, on weekends it opens at 8 AM, and closes at 9 PM. Sago provides a humble Happy Hour, a selection of a few alcohol choices, and about 2 kinds of cheeses and crackers. The Happy Hour area, located on the 10th floor, is quite small, features 2 or 3 chairs, but offers an access to the 10th floor balcony with an amazing view to Allen and Delancey streets and Manhattan skyline. The Wi-Fi is free but glitchy at times. The amount of electrical outlets for charging your devices is adequate. All-in-all, considering the great location, lower prices, and well-appointed rooms, we won't hesitate to rate the hotel 5 stars. Highly recommended. For your parking, the affordable parking at 59, Allen St would run you about $30 for a 24-hrs period. The parking is less than 5 minutes' walk to/from the hotel.

Great bang for your buck I must start by saying how wonderful Jean is. She took me up to the 10th floor for the wine and cheese and we had a great chat - such a lovely person. She does a wonderful job with the housekeeping; Sago Hotel is immaculately kept. Great location in the Lower East with lots of great restaurants around. The hotel's got a fantastic view on the 10th floor and although I didn't get it in my room, I'm sure there are more amazing views is some of the rooms. THE BED was the most comfortable bed I've ever slept in and I didn't want to leave. Thanks for a wonderful stay!

Supert hotell! Fint lite hotell! Vi ble oppgradert til et av de beste rommene. Kul utsikt. Fine og rene rom. Lå rett ved subway. Kom oss greit rundt i hele byen. Personalet var veldig hyggelige. Frokosten var litt kjedelig, men man får fylt på magen før lunsj. Drar gjerne tilbake hit!

Fantastisk Service Godt hotel med god beliggenhed tæt på Little Italy og China Town. Fantastisk service fra al personalet på hotellet. Man bør tage op og se tagterrassen og den flotte udsigt. Eneste minus er at der er en smule lydt.

NEVER AGAIN. I booked this Hotel because it looked very nice and was near my Grandson, who was getting married. It started out OK, and then went DOWNHILL. The bathroom had a window where you had NO PRIVACY.. I was with my son and we had to have Maintenance put up a drop cloth so you could not see in. The walls are like paper thin and you can hear all the sounds from the room next to ours and outside in the hallway. The day bed was next to the window which made it very drafty and I had to put pillows and a blanket to keep out the draft. The WFI service had very poor reception. AND NOW for the real clincher....On Sunday we were out all day from 11 o'clock until 3:30 touring and when we got back our room was NOT CLEANED and the bathroom still had no clean towels. I waited until around 4:15, thinking Housekeeping would come, they NEVER DID. I called the front desk and spoke to a wonderful young man named FRANKIE. He came up right away with clean towels, tissues, and other toiletries. I wound up making the beds myself. NOT what I wanted to do on my vacation. There are many other hotels in the area so NO I WILL NOT BE STAYING AT THE SAGO EVER AGAIN.

Finally Found My "Home" Away From Home! After numerous stays at hotels and rentals from Lower Manhattan to Nomad, I finally found a hotel that I will happily return to. I am pleased to say Sago Hotel is the true definition of a boutique hotel: personalized service, attentive staff, unique decor, access to balcony/views,continental breakfast and happy hour (hotel restaurant opening in January 2018). Sago Hotel provided me with a birthday surprise: upgrade to a 2 room studio with access to balcony on same floor. Uniquely this was the only room on the floor. I took full advantage of the kitchenette and deep bathing tub. Minor details for improvement: actual bath mat versus the towel bath mat, as the bath tub surface is slippery. Guard rail would also be a good safely measure (understandably it might clash with the aesthetics). Mirror in the bedroom, closet or entry way would be helpful also. I read reviews about lack of overhead/ceiling lighting. Granted in the daytime there is sufficient natural light, however during fall/winter months, the natural light disappears sooner. One source of overhead lighting would be appreciated. Lastly, small bedroom clock would be helpful. Kudos to the great staff: Matt, Frank, owner, the 2 ladies at front desk/reception. You were all very generous with your time, attention and assistance. Matt is a rarity! I hope to see everyone in 2018!

Great Stay! I have to say my stay was great. I arrived way before the check-in time and the young man at the reception was really nice and did everything he could to have me check-in as soon as possible. I was upgraded and I was able to wait in the breakfast area until my room was ready as it was snowing outside.

Amazing hotel. Would definitely stay here for all future NYC trips. I hate hotels in NYC in general because they're old and musty and too small to move (or just far away from everything). This hotel was the complete opposite - amazing location, really sweet and attentive staff, and a fantastic room. The modern-style room was clean and cozy. The amenities were wonderful, and the welcome chocolates were really good (didn't hurt they had my favorite type of bottled water waiting for us as well). Views from the breakfast/happy hour floor were also great.

Great boutique hotel close to China town Great hotel with amazing staff. Clean, great rooms and good location close to two subway stations. Two things could be better thoug. The breakfast is way to simple. No vegetables for the bagels, youghurt only some days and plastic fork and knife. The second thing that drags down the grade is the night club next to the hotel. This makes some rooms a little bit noisy.

Great location, quality & staff We stayed 9 nights at the Sago Hotel and enjoyed coming back to the hotel every night. The room was clean, good size and one small complaint would be the noise from one of the clubs/pubs in the back street. Our room was on the second floor and we did wake up a few times when patrons were leaving the club/pub. It's important to remember that this is New York and there may always be some noise, so it's definitely nothing that would deter us from coming back. The room was also a little dark. I would suggest adding additional lighting to give guests the option of a lighter room. The rooms all have a small kitchenette with two hot plates, a coffee machine (pods supplied) and a fridge. Great bathroom with a lovely shower. The staff were all lovely and notably Matthew who shared many interesting and fun stories about life in New York. The female receptionists were also very friendly and accommodating. Breakfast is light, but more than sufficient (croissants, muffins, bagels, cereal, yoghurt, coffee, tea and orange juice). The free drinks every afternoon are also pleasant and a nice way to share experiences with other guests. The location is great as well. There are many small bars and restaurants within a 2-10 minute walk. The subway (Delancey/Essex Street) is only a couple of minutes away. We loved the Sago Hotel and would highly recommend it!

Chic, comfortable, genuine service, great location! As soon as we arrived at the hotel someone came out to the taxi to greet us and help with our luggage. The lobby was warm, industrial and chic. Our room was very spacious with a King size bed and a separate room for our deep soak tub! Chocolates and a welcome note from the manager were on our bedside table. The shower was beautiful too, and we had a day bed overlooking the eclectic streets filled with shops and incredible street art. We had a full kitchenette and a large flat screen TV. We ate breakfast on the rooftop with breathtaking views of the city. Our stay was so lovely and comfortable. The lighting in the room was perfect, with dimmers so we could set the mood. The staff was warm and genuine from check in to check out, and they booked us a private car to the airport which both saved us time and money. In all the years we've visited NYC we haven't found a hotel quite like the Sago. It will definitely be our hotel of choice from now on.

Great experience Great experience staying at the Sago Hotel; really good location, clean room, quiet surrounding, friendly staff, nice breakfast area and food, warm and comfortable feel, convient to all neighborhood stores and shops

Great new find in LES Found this great new place in the Lower East Side. Staff are friendly, rooms great and location is excellent. Would really recommend this place. The addition of free breakfast and cheese & wine in the afternoon is a lovely (and welcome) touch! 👍

Large, open rooms, comfortable beds, nice staff! This was a surprisingly great hotel! Pros: - Comfortable beds! -big windows facing the street so you aren't looking into an alley or feel closed into a tiny shoe box -GREAT "office" lounge space for working on the top level with an awesome view! Made working remote a pleasure! - Convenient location to the F line. -Friendly and helpful staff -Kitchenette could be great for those staying longer CONS - lighting in the room was pretty dim, wouldn't hurt to brighten it up a notch - continental breakfast was meh. Wouldn't hurt to have some pitchers of water out with the coffee and OJ.

Excellent vacation The Sago Hotel is an excellent choice for a stay in NYC. Traveling by myself I felt very safe and pampered here. Wonderful friendly staff, comfortable room, good coffee with a croissant to start my day, wine and cheese to end my afternoon and begin my evening. Location can't be beat- easy walking to great restaurants, museums, galleries, shops and the West Side. Subway lines only a few blocks away.

PERFECT stay at The Sago Hotel! My girlfriend and I stayed here for 3 nights in November 2017. Overall, we were blown away with our experience at the Sago Hotel! A few days prior to check in, I called the hotel and requested a room on a high floor. They were able to accommodate without any issues. At check in, they gave my girlfriend a free bottle of their Sago perfume (which smells fantastic on her, I must say). In terms of the room quality, it was clean, modern, and had an incredibly comfortable mattress. Each morning the hotel provides a free continental breakfast. They also offer daily wine, cheese, crackers, and whiskey on their 10th floor lounge from 4:30pm - 6:30pm. We attended one night and were impressed with the quality of the wines and whiskeys being offered, especially since they were free. When we arrived back at the hotel from a night out, front desk staff always offered us complimentary bottles of water. The hotel's hip Lower East Side location is within walking distance to other great neighborhoods like Soho and the West Village. We loved not having to rely on cabs or the subway to take us to our favourite restaurants and shops. Special kudos to Matthew, one of the Hotel Managers, who went above and beyond to ensure we had a great stay. Well done Sago Hotel, we will definitely be back!

Such a great experience staying at The SAGO HOTEL We stayed at the Sago Hotel on the Lower East Side, for 20 nights from October 1 to October 21 Upon arrival, after a long flight from Melbourne, Australia, we were upgraded the 6th floor suite.This meant we had a (narrow) balcony,windows that open,a separate lounge room, two televisions a huge comfortable bed, a walk in wardrobe,a shower with great water pressure, a stove top and coffee pod machine (which we didn't use) > And most amazingly, our own beautifully maintained open air garden. This upgrade was the single most exciting thing that has EVER happened to us (in an accommodation sense) and we cannot thank whoever was responsible enough! Then there's the complimentary European style buffet breakfast available to all guests. This is a real asset as it saves you the trouble of finding somewhere local every morning and it saves a heap of money! Over the our stay,the buffet contents sometimes varied, but there were always croissants,bagels,various cereals,orange juice,sourdough slices,fresh fruit and hard boiled eggs! Sometimes there was yogurt and pasties The coffee was okay quality, but we are from Melbourne so we are "coffee snobs"..we cant help it! Then....if that's not enough...there is the daily wine and cheese,crackers,olives gin and cocktail happy hour (or longer) on the roof top (11th Floor) from 4.30pm The white wine is top quality, the view is good in every direction, and it gives you a chance to meet the other guests and the staff. This is fantastic!! And speaking of staff, we were impressed by everybody who we met.and we would like to especially give a big shout out to Matthew (from Brooklyn), for his knowledge, professionalism.and good humour Ricky (or was it Frankie??) who was so welcoming when we arrived, and we met the manager and the owner towards the end of our stay! The girls on the desk during the day were lovely, and we would also like to make special mention of the ladies who were doing the breakfast and later cleaning the rooms for the good work they do The hotel is located in a very exciting and lively part of Manhattan, with everything you might need (banks,pharmacy launderettes,delis,subways,bus stops etc) nearby and a great range of bars and restaurants less than 10 minutes walk away. It is located on the intersection of Delancey and Allen, which are two of the busiest roads on Manhattan.Combine this with the "Lively" nature of the neighbourhood, there is quite a bit of noise, especially on Friday and Saturday nights. But it's New York,and it's the weekend and you can always go down and make some noise yourself! We had a fantastic adventure in New York, and the wonderful experience we had at the Sago Hotel just made it even better Ernie & Fiona

Great Hotel - Great Staff This is a great hotel. The staff are very friendly and can’t do enough for you. When we arrived we were awarded a free upgrade to a great room. Bedroom, bathroom, living room and kitchenette. The hotel is well located for sightseeing in Manhattan. We used Delancey St station to take us into the heart of Midtown, but also walked around the local neighbourhoods. Matthew (one of the staff) hosts a wine and cheese reception most evenings and gives insightful and helpful local knowledge as well as being really friendly and accommodating (all the staff are!). The top floor and balcony has great views of both lower and upper Manhattan skyline. A nice touch was when my wife was given some free fragrance (hotel signature fragrance) as she had commented on how lovely the smell in the lobby was each time we passed through. The breakfast is basic but has everything you need to set you up for a day exploring. You can easily eat out and there is a Starbucks for coffee next door. Delancey Street is really busy/ noisy and if you live in the country like us, it can take a bit of getting used to. That said it’s NYC so you come to expect it. All in all this is a great hotel with fantastic staff who actually care about there customers. We would definitely stay again.

Réellement fantastique....L'hotel " Belle Vue " de ma jeunesse à New York ....Surprenant ! Ma chambre était un King Sudio de 42 m² au 5°étage ...trés confortable et aménagée de façon contemporaine dans un style loft que j'aime beaucoup..Un endroit sûr avec des systèmes anti incendie, escalier de secours interne, un portier à toute heure et un directeur et un personnel vraiment gentils ...Même un wine and cheese sur le rooftop de l'hotel, gratuit entre 5.30 et 6.30 pm...Le plus beau spectacle d'un rooftop que j'ai vu à New York. Il ont gardé nos bagages le dernier jour, et comme l'avion partait à minuit, cela m'a permis une journée entière " mains libres "... Bref..je recommande chaleureusement...et ceci d'autant plus que l'emplacement est parfait....au centre de tout, avec des cafés, restaurants, magasins, métro à côté...J'y reviendrai !

Fantastic hotel and amazing staff We stayed four nights and loved every minute of it. From check in, all staff we encountered were professional, thoughtful and showed genuine interest in our trip. Our room was upgraded from our second night, and nothing we requested was too much trouble. My wife was even given a sample of their own perfume. This kind of personal touch just isn't found in larger hotels. The hotel and rooms are immaculate, and beautifully designed. The early evening wine and cheese reception on the 10th floor are a really nice touch, as was the informal breakfast offering each morning. The bed was extremely comfortable, and the bathroom very well appointed. We must make a special mention of Matthew, who really went the extra mile in taking time out to chat to us about our plans. Having that local knowledge of where we planned to visit and eat was a real bonus, and he made our stay at the hotel even more enjoyable and rewarding. We'll definitely return when we next visit New York.

Nice, Friendly, Helpful The hotel is well located near Essex Street and Delancey Subway Station giving quick access to Uptoen and Downtown Manhattan or Brooklyn very quickly. The staff is very friendly, the room was very clean and spacious. For the price I would recommend this hotel any time.

Amazing experience with great service Sago Hotel was a lovely experience from the time we arrived and were warmly welcomed, easily checked in and given an absolutely lovely room. The deputy manager was kind enough to upgrade us and the rooms are phenomenal. There was a lovely welcome note and chocolates and a coffee capsule machine located in the room. The room had a sleeping area, a huge bath space and a shower. The toiletries were perfect and smelt so good. The bed is comfortable. There is also a cheese and wine event at 5-30 and there were so many choices. Can’t recommend this hotel enough. Manhattan fabulous!

Lovely stay Check in was very fast and easy. Staff were attentive, helpful and informative. Room was a decent size with a lovely bathroom and very comfortable bed. All areas were very clean. The included breakfast was a great bonus and delicious. We only made it back for wine and cheese twice and it was also delicious and lovely up on the roof top deck. Location was great for various subway lines.

Great place to stay We only spent one night in NYC and I am so glad we were able to stay at the Sago Hotel! Check in was quick and easy and all the employees were very nice to us. Our room was on the 3rd floor. LOVE the bathroom! The bed was very comfortable and the room was quiet. We went to the roof top deck for wine and cheese and met Brett the manager. He was very nice and told us all about the hotel. Breakfast was included with our stay and it was good. We will return to this hotel on our next visit to the city!

Great hotel Loved our stay at this hotel and plan to return. What a great find in lower Manhattan! It has a beautiful, calming atmosphere, made all the better by an outstanding staff. The rooms are modern, clean, and comfortable, and are decently sized for NYC. Staff were really friendly and provided great service. The complimentary wine (or cocktails) and cheese every afternoon was a really nice touch. Our first day there they called our room to remind us when the free happy hour was starting on the roof top. The roof top itself is a nice terrace with a cool view of the neighborhood. The location made for easy walking to East and West Village. Highly recommend this place!

Beautiful Hotel! We loved our stay at the Sago. The staff was very accommodating and just plain nice. Hotel was very clean. Loved the rooms, bathrooms are very nice...loved the full size shower. Great location....close to multiple subway stations. We have zero complaints about this hotel. Fantastic place! We would definitely stay here again!

Absolutely perfect hotel I loved staying here! From the minute we walked in, the lobby smelt amazing, and felt like an oasis, such a great contrast to the busy city outside. The reception staff were friendly and helpful. The decor was modern, simple but beautifully done to a very high standard, and every detail was considered. It was also very clean. The bed was very comfortable with crisp white sheets. I can't recommend it enough, it's in a great area too with loads to see and good transport links around the city. I hope to visit again very soon.

Super lækkert hotel tæt på alt i NY Sago Hotel er et utroligt lækkert nordisk inspireret indrettet hotel. Ud over det har hotellet en helt suveræn service. God morgenmad og to tagterrasser den ene med vin og ost gratis om eftermiddagen.

Customer Service is King Our stay at the Sago exceeded expectations. We were able to upgrade our room last minute for family that was joining us last minute. Every staff member was kind, helpful and friendly. The room was modern and minimal, the only complaint I have is that we didn't have enough lighting, as we were on the 2nd floor so having the picture window open wasn't an option. The hotel is near the subway (Delancey/Essex is about a 5 minute walk) and we were able to get into midtown and pretty much all over Manhattan really easily. They have a complimentary breakfast which is basic but still quite nice, you are able to order hot items from the restaurant. We will definitely stay again when we get the chance - I highly recommend it for couples or solo trips,

Fabulous!! Arrived at the Sago yesterday and what can I say? It has far exceeded our expectations. From the moment we arrived we have been really looked after by everyone. The hotel itself is absolutely gorgeous and the room includes complimentary toiletries, bath robes, water etc. The bed is so comfortable. There is also complimentary cheese and wine each afternoon between 4 and 6 which is a really nice touch. The breakfast is also great. We are here for a week and could not have picked a better place and area to stay.

The perfect boutique hotel My wife and I booked the sago after seeing the beautiful pictures of it online. I also contacted the hotel prior to our arrival and their help was great! After a delayed flight and 26 hours of travel arriving at the sago was like an oasis. Matthew stayed late to greet us and he and Ariel had helped me in a room request. The lobby was the first stand out feature. The beautiful smell of natural oils instantly helped sooth our very tired minds. Then the room. We stayed in 4-1. It is perfect. You can watch the LES come alive and look out at One World Trade Centre. I've stayed in hotels in most major cities in the world but this room in this hotel is by far the best. People say they are small...you're in New York?! The room is perfect for those who intend to enjoy NYC and want a cool base to do so from. The finish is an incredible standard. Beautiful paint work and uber cool furnishing makes for an insta dream stay. The bed was one of the best I've stayed in, all feather duvet and pillows. The entire hotel was spotless and the staff could not have been more polite and helpful. Breakfast is great with a big choice considering the hotels size. We wanted to avoid mid town and stay somewhere where we could enjoy the real New York. The LES is perfect for that. The sago sits on the back of the best streets near the best bars and restaurants and literally 5 minutes from the super chic Nolita. I would stay here 1000 times over. I really can't thank the staff enough for making our 8 days so amazing. Nothing was too much trouble for them. If you appreciate great design, incredible quality, superb customer service and a priceless location you MUST stay in the sago. It's a new hotel but give it a year and I guarantee you'll be reading about it in the best boutiques of NYC. Thank you sago team. We'll see you soon!

Clean and comfortable We stayed one night in mid-August. The location is great - away from the craziness of mid-town, but very close to the subway for getting around. The room was spotless, which seems to be rare for a lot of hotels in NYC. The bathroom was small but very clean, with all new everything, high-end toiletries, and clean fresh towels. The bed was very comfortable and the sheets felt fresh and crisp. Very little noise crept in from outside, so it was really quiet for a city hotel. Blinds blocked almost all light as well. We missed the wine and cheese but the little deck seemed like a nice place to relax in the early evening. We would absolutely stay here again.

Great spot and service I mean this is a boutique boutique. The rooms are huge and the staff is great. Even had a daybed in the room for added guests. Super quiet and we were near the street even. Overall a great experience.

Probably one of the coolest hotels in Manhattan right now This is a sweet little gem! Cool design, super location and charming personality at the price of a small standard room Midtown. For now. Rooftop with a spectacular view and free wine and tapas every afternoon. Beds are heaven, bathroom wonderful, bedrooms fairly large. I would definitely stay here again if Sago stays cool and sweet.

Just a GREAT HOTEL Absolutely wonderful very friendly, helpful staff. Great rooms. Close to subway & Bus stops, including hop-on-hop-off. There are good restaurants, including Katz's Deli (When Harry Met Sally fame) close by. Shopping within a 2Km walk. Close to Chinatown.

nice stay, small room Spent a couple of nights here last December, as I wanted to explore this part of Manhattan. The rate was reasonable (for Manhattan at that time of year). I paid about USD300 per night including tax. It's not well sign-posted so my Uber driver nearly missed it. I had dropped my bag there a few nights prior while I went to Boston and due to flight delays coming back, I was quite late checking in. My bag wasn't in my room as promised, but as soon as I reminded them, they brought it straight up. Small hotel and quiet so checking in was easy. Room was nice, overlooking the street but very small, even for New York. The queen bed was nice but it took up most of the room and there was nowhere to put my laptop or my suitcase. Breakfast was included and it was quite good. Decent range of fruit, cereal, yoghurt and pastries. The location was good. Close to the metro and a cool bar called Dudleys which does great coffee. I didn't spend much time in the room. Size is the only thing that would prevent me from staying again.

Unexpected pampering in the LES I booked a reservation for a last minute business trip in May 2017. I chose the Sago because of its proximity to my work conference (Pier 36). I was uneasy of the cancelation policy as my trip was unconfirmed for 24-48 hours, but there were few choices in that geographic area. I called and spoke with a hotel staffer to explain my situation - that my trip might be canceled. She was professional and willing to work with me. I appreciated the excellent customer service -- to be given an appropriate degree of accommodation regarding the cancelation policy (big hotel chains don't offer that flexibility). Happily, I made the trip to NYC and was delighted to be upgraded to a chic 8th floor suite. The rooms are minimalist and fitting with the hotel's decor and vibe. Ariel, the hotel manager, was a wonderful ambassador for the Sago, and all the staff I encountered during my stay were friendly and professional. I did not seek out the restaurant or bar; there are too many other amazing, walkable choices in nearby SoHo and the LES (Wildair, Root & Bone). If you're looking for a big chain hotel experience, the Sago is not for you. If you appreciate friendly service and a hip, mysterious atmosphere, try the Sago.

A gem and perfect retreat in the city! I'm SO glad I found Sago. I stayed there for a couple of nights on a trip to NYC, and what a special place! I didn't want to leave! It was welcoming, rejuvenating, and peaceful...not to mention situated in an ideal location. As a new mom, who used to live in Brooklyn, and no live out of town, with not a lot of time to myself, this was a perfect spot to come for my first real trip away from my baby and enjoy some personal time. A boutique hotel without the arrogance and with fair pricing, the rooms are a perfect size for one person or a couple. Rooms and bathrooms are very tastefully designed. They have everything you need but thoughtfully chosen. Clean, comfortable beds, nice lighting, and considering the location, very quiet! I can't say enough good things about Ariel, the staff, and the hotel. They are so kind and accommodating. Their wine and cheese hours in the afternoons are a nice touch! This is now my go-to when coming into the city - for business or pleasure. Can't wait for my next visit!

Awesome spot - My first NYC trip I'd never been to NYC before but was told I should stay in the Lower East side. After doing a bunch of research on prices/amenities of hotels in the area, I booked Sago through their website. They upgraded me to the King mini-suite and it was awesome. Really nice bathroom (shower and separate tub), mini bar and plenty of room. The staff was really helpful and held onto my luggage before check-in and on my last day after check-out. They have a wine and cheese happy hour on the rooftop. Breakfast was great each morning (hard boiled eggs, cereal, pastries, yogurt, coffee, juice, etc.) The hotel is super clean and the location is perfect. Subway stop is just around the corner and there are tons of bars, restaurants, shops, convenience stores within a short walk. I recommend Hair of the Dog for the cheapest happy hour in NYC (4-8).